2. INTRODUCTION
Communication is the process of
transfer of information, ideas,
emotions , feelings etc. between
people .
Business communication is the way
employees, management and
administration communicate in order
to reach to their organizational goals.
3. Importance of Business Communication
Preparing
plans and
policies
Achieving
Goals
Increased
employee’s
efficiency
Solving
problems
7. Business
writing process
• STEP1: Planning
• You should spend more time planning
your document than you spend writing.
• STEP2: Drafting
• About 20 percent of your writing time
should be spent drafting the document.
• STEP3: Revising
• Revising requires you to check every
part of your message to see if it is clear,
concise, and correct and will take
approximately 40 percent of your writing
time.
