Civil engineers design major construction projects, such as roads, airports, tunnels, dams and bridges. They also supervise project construction and maintenance which involves a great deal of managerial skills.

1. A Project Report On
Human Skills
-with reference to civil engineering
Submitted for the Partial Fulfilment of
Personality Development Curriculum for
Bachelor of Technology
In
Civil Engineering
By
Anupriya Singh (15114015)
and Shikha Meshram (15114064)
Under the supervision of
Dr. Moksha Singh
Department of Humanities & Social
Sciences
National Institute of Technology, Raipur

2. Human Skills
-With reference to
Civil Engineering

3. Contents :
• Introduction
• Importance
• Skill set under human skills
– Communication skills
– Negotiation skills
– Organisational skills
– Leadership skills
• Conclusion
• References

4. Introduction
The ability to make business decisions and lead subordinates within a
company is achieved by practicing managerial skills.
To be a successful manager, you’ll have to master a number of skills.
To get an entry-level position, you’ll have to be technically
competent at the tasks you’re asked to perform. To advance, you’ll
need to develop strong interpersonal and conceptual skills.

5. Importance
Civil engineers design major construction projects, such as roads,
airports, tunnels, dams and bridges. They also supervise project
construction and maintenance.
They are often called upon to present reports to the public or
government officials. They must possess a very broad skill set,
from cost accounting to geology.

6. Many civil engineers have jobs that require a very hands-on role in
construction, while others may have positions more heavily
weighted toward supervisory and administrative skills.
Whatever the details of their role, civil engineers must often manage
very complex projects.

7. Skill set under human skills
Human skills involve the ability to work well with other people both
individually and in group. Because managers deal directly with people,
this skill is crucial! Managers with good human skills are able to get the
best out of their people. They know how to communicate, motivate, lead,
and inspire enthusiasm and trust.

8. Communication skills
•Effective communication skills are crucial to just about everyone. At all
levels of an organization, you’ll often be judged on your ability to
communicate, both orally and in writing.
•Whether you’re talking informally or making a formal presentation, you
must express yourself clearly and concisely.

9. Listening skills
One must be skilled “active listener,” to get the full benefit from the ideas
of others and communicate her/his own ideas both orally and in writing.

10. Effective practices to improve listening skills
• Step 1: Face the speaker and maintain eye contact.
• Step 2: Be attentive, but relaxed.
• Step 3: Keep an open mind.
• Step 4: Listen to the words and try to picture what the speaker is
saying.
• Step 5: Don't interrupt and don't impose your "solutions.“
• Step 6: Wait for the speaker to pause to ask clarifying questions.
• Step 7: Ask questions only to ensure understanding.

11. Oratory skills
In the great words of former British
Prime Minister Sir Winston
Churchill, there is nothing like
oratory, it is a skill that can turn a
commoner into a king.

12. • Documentation is a set of documents provided on paper, or online,
or on digital or analog media, such as audio tape or CDs. ... It is
becoming less common to see paper (hardcopy) documentation.
• Documentation is distributed via websites, software products, and
other on-line applications.
• Our memory is not as good as we think it is. After 24 hours, our
short-term memory starts declining rapidly. The more you wait past
24 hours to document your notes, the harder and harder that it is
going to be. All those great ideas and action items start fading
faster and faster away. Hence, documentation is important.
Documentation skills

13. • Technical Writing.
• Formatting.
• Documentation Strategy.
• Visual documentation.
• Process flow modeling.
• Records Management.
• Metadata Management.
• Note Taking.
Here are a few ideas for documentation skills to develop:

14. Negotiation skills
Negotiation is a dialogue between two or more people or parties
intended to reach a beneficial outcome over one or more issues
where a conflict exists with respect to at least one of these issues.

15. Stages of a navigation process

16. Organisational skills
Along with communication and computer skills, organizational skills is
one of the most important transferable job skills a worker can possess.
Companies need workers who can stay organized and focus on the
projects at hand. However, company managers must also organize the
work of their employees.
There are a number of organizational skills for work,
including organizing work space and computer files,
project scheduling, organizing the work of others, time
management skills and prioritizing certain activities.

17. To master organisational skills one must learn time and stress
management.
1. Here are some tips which can help in time management:
• Creating and keeping deadlines.
• Small goal setting and meeting goals.
• Quick decision making.
• Managing appointments.
• Team management.
• Project management.
• Making schedules.

18. 2. Here are some tips which can help in stress management:
• Do something you enjoy.
– A hobby, such as gardening.
– A creative activity, such as writing, crafts, or art.
– Playing with and caring for pets.
– Volunteer work.
• Let your feelings out. Talk, laugh, cry, and express anger when
you need to.
• Focus on the present.
– Meditate.
– Use guided imagery. With guided imagery, you imagine
yourself in any setting that helps you feel calm and relaxed.

20. Leadership skills
Leadership skills are an essential component in positioning executives
to make thoughtful decisions about their organization's mission and
goals, and properly allocate resources to achieve those directives.
Valuable leadership skills include the ability to delegate, inspire and
communicate effectively.

21. Most important qualities to develop ones leadership skills:
• Motivating- Leaders need to inspire their workers to go the extra
mile for their organization. This can be done by building employee
self-esteem through recognition and rewards
• Delegating.
• Positive- You should be able to laugh at yourself when something
doesn't go quite as planned; this helps create a happy and healthy
work environment
• Trustworthy.
• Creative.
• Advising, assisting and micromanaging.
• Responsible.

22. Conclusion
• No longer does an employer know about a candidate from a faxed
resume, but social profiles.
• Employers are looking for more than book knowledge. You can be
the smartest person in your class, but have zero human skills or
“common knowledge.”
• In the workplace human skills can be just as important as work
skills because you’re constantly interacting with people who might
even be of many different cultures.
• Communication is essential for effective functioning in every part
of an organization.
– A large part of communication involves listening.
– Leaders must master all forms of communication, including one-on-one,
departmental, and full-staff conversations, as well as communication via the
phone, email, and social media.

23. • Civil engineers carry a great deal of responsibility as they are
ultimately in charge of the entire project’s design and
implementation. They must be able to lead a diverse team of
professionals, including surveyors, construction managers,
technicians, contractors, architects, urban planners,
transportation engineers and others, as well as maintain the
confidence of governmental planning authorities. The
effectiveness of the civil engineer’s leadership skills may be a
significant determining factor in keeping a project on time and on
budget.
• Negotiation skills come into picture when civil engineers need to
crack most economical deals with different machine lending
agencies or firms, raw materials suppliers and in getting
government tenders.
• To be able to excel in all of the above human skills one must be
self disciplined, organized and mentally fit. Therefore,
organisational skills are as important as other human skills.

24. References
• Class notes.
• https://www.slideshare.net/FahadNakade/human-skills?from_action=save
• http://work.chron.com/important-skills-civil-engineer-6187.html
• https://saylordotorg.github.io/text_exploring-business-v2.0/s10-06-managerial-skills
• http://www.businessdictionary.com/definition/managerial-skill.html
• https://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-
effective-listening/
• http://www.leadersinbusinessanalysis.com/blog/topic/documentation-skills
• https://workology.com/most-important-human-skills-in-todays-workplace/
• https://saylordotorg.github.io/text_exploring-business-v2.0/s10-06-
managerial-skills.html
• https://www.webmd.com/balance/stress-management/stress-
management-relieving-stress#1
• https://www.thebalance.com/top-leadership-skills-2063782
• Google images

25. Thank you