1. Communication Plan

2. • Channels of communication
Summary
• What is a communication plan?
• The purpose of a communication plan
• The organization’s intent upon developing a
communication plan
• Message contents and context
• Summary/Conclusion
• References
• Question and Answer Session
Phase 1
Phase 2
Phase 3
Phase 4
Phase 5

3. A communication plan is a process to ensure that the
intended message is received understood, and acted
upon by the recipient ("Businessdictionary.com," 2012).
An organization can use this plan as a tool to develop or improve the
business information effectiveness.
What is a communication plan?

4. • Assist with day-to-day work focus
• Assist with setting priorities
• Assist with order and control
• Assist executives, management, and staff with supporting one
another
• Staff and member protection from each other
• Problem identification, resolution, and preventive measures
The purpose of a communication plan

5. The organization’s intent upon developing a communication plan
• For long-term beneficial results
mapping out the organization’s
profile and refining its image
within its community over time
• For accuracy and structure
• For efficiency, effectiveness, and
long-lasting efforts
• For sharing ideas and solutions
• For process tracking

6. Channels of communication
• Formal
• Informal
• Unofficial

7. • Clear and concise
• Greeting
• Signature (Basic Info: Name, Position, and Contact
Information)
Message contents and context

8. • Require updating annually for reflecting organizational
progress and new goals.
• A formal structure remains the ideal communication
structure
• Unofficial communication exist among employees outside
of the organization
• Remains vitally important for every employee
Summary/Conclusion

9. Copyright 2010
• Ouellet, J. (2003). "Channels of
communication." Beyond
Intractability. Eds. Guy Burgess and
Heidi Burgess. Conflict Information
Consortium, University of Colorado,
Boulder. Posted: September 2003.
Retrieved from
http://www.beyondintractability.org/
bi-essay/absence-communication.
sinessDictionary.com. (2012). Retrieved from
p://www.businessdictionary.com/definition/com
unications-planning.html
References
• Shewchuk, J. (1995). Communication planning for
organizations. Retrieved from
http://www.omafra.gov.on.ca/english/rural/facts/0
033.htmelson, R. (2002).
mmunication plan. Informally
blished
anuscript, Faculty, University
Virginia, available from
cIntire School of Commerce.
trieved from
p://gates.comm.virginia.edu/r
2n/commplan.htm

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