1. Picking the right tool that matches
your community of users
Interactive panel discussion
3.30 p.m. Tuesday, 9th November, 2010
Sally Anderson – Information and Library Services – 9th November, 2010

2. Industry and Investment NSW
Formed in 2009 from merger of Department of Primary
Industries, State and Regional Development, Energy
Division of former Department of Water and Energy
Partner agencies are Tourism NSW, NSW Food Authority,
Screen NSW, Forests NSW, Rural Assistance Authority,
Game Council of NSW and Mine Subsidence Board
Aims of the Department are to attract investment to NSW
and support industries by offering technical expertise and
scientific capabilities

3. Industry and Investment and Library
2.0
What we have understood and introduced based
on evidence from our clients of usefulness in the
work environment
What the library staff themselves have used to
communicate among themselves and
demonstrated to their clients

4. Considerations for the right tool for our community of users and potential
users
Time and relevance to the client
Why does a tool “work” for us or not “ work” for us
Need for a commitment from staff
Support of management is critical
Social media now absorbs a quarter of the time US online users spend online
( “Social Media Syphoning 25% of US Online Time –Neilsen ( 2010)
“ A profession steeped in decades of a culture of control and predictability will
need to continue moving towards embracing facilitation and ambiguity ( Maness, 2006 )*
* Maness, Jack M. ( 2006 ) Library 2.0
theory : Web 2.0 and its implications for libraries Webology 3(2)