1. 1 Anna Molchanova | #923 – 605 Finch Ave. W, Toronto, ON. M2R 1P1 | 647 403 2411 | annamolchanova@rogers.com
ANNA MOLCHANOVA
#923 – 605 Finch Avenue West, Toronto, ON. M2R 1P1 | (647) 403 – 2411 | annamolchanova@rogers.com
PROFESSIONAL PROFILE
Driven business professional and key mentor; creating structure, focus and motivation for colleagues, business owners,
and clients alike. With a fusion of remarkable work ethic, and a passion for industry, demonstrated the capacity to
increase business by 51%.
CORE COMPETENCIES
o Leadership, training and staff mentoring
o Outstanding client relationship building
o Planning, sourcing, coordination and
communication
o Rapidly learn and execute all tasks and exceed
expectations
o Exceptionally dedicated, responsible, and reliable
o Experienced in MS Office, Outlook, QuickBooks,
Search Engines, Wordpress and more
o Delight in investigation and problem solving
o Fluent in and passion for English both spoken and
written
PROFESSIONAL EXPERIENCE
Business Development - Timbers Property Maintenance & Snow Removal, North York, ON. (June 2015 to Present)
 Marketing/Advertising - creator of www.timbersblog.com, all its content and all company advertising
 Accounting/Administrative - bookkeeping, billing, collections, sourcing and scheduling
 Sales/ Customer Service – quotations, contracts, landscape design and primary client contact.
Office Manager - Skywater Property Management Inc. Toronto, ON. (February 2012 to May 2015)
 Delegated to, trained and supervised a staff of 13 and support staff of 6 to complete tasks and achieve goals
 Designed efficient systems of organization, both computer and physical
 Comprehensive financial administration; Liaison between 5 major banking institutions and the
company/condominium corporations, pre-authorized payment processing and cheque deposits (avg. 3000
transactions monthly) collections of arrears and support to 3 Accountants
 Assisted Property Managers with resident needs and contractor negotiations; sourcing, tendering, coordinating
 Assisted company President in daily tasks; aided in accelerating growth of the business
 Set up and coordination of new residential developments (pre-condominium corporation registration);
collaborated with Developers in preparation for transition; service contract negotiations, communication with,
and assistance to, the new Owners
 Legal document preparation; status certificate/estoppel (Form 13), Notice of Lien (Form 14), Reserve Fund Study
(Form 15), leasing contracts, notices, AGM packages etc
 Effective understanding of Condo Act,1998 and details of Declarations, Bylaws and Management Agreements
 Communicated and successfully promoted programs, marketing tools aimed at increasing business
 Scheduled reservations and coordination of condominium amenities
 Professionally and efficiently managed an average of 50 emails and 20 phone calls daily
Assistant Manager - EQ3 Furniture and Accents Store. Toronto, ON. (July 2012 to March 2013)
 Supervised and influenced staff to complete tasks and achieve sales goals in the absence of lead management
 Store opening/closing balancing, documentation and physical store set up, inventory monitoring, operations and
procedures
 Created and maintained positive employee relations by leading and developing a professional store and family
dynamic
 Communicated and successfully promoted programs, marketing tools and events aimed at increasing business
 Effectively trained, demonstrated and ensured all store staff complies with all company initiatives and policies

2. 2 Anna Molchanova | #923 – 605 Finch Ave. W, Toronto, ON. M2R 1P1 | 647 403 2411 | annamolchanova@rogers.com
Office Manager - The Gardener Inc. Markham, ON. (Sept.2011 – June.2012)
 Managed the administrative, sales and customer service needs of eight franchisees
(10 territories) Ontario to B.C.
 Sales; assessed client needs, recommended solutions, prepared quotations and contracts
 Produced sales reports, year-end packages, invoicing, accounts receivables, and payment processing
 General office duties including preparing all required documents, telephone screening, scheduling appointments
Administration/Client Relations - Grauman Packaging Ltd. North York, ON. (2008 – 2011)
 Prepared documents and arranged for shipment of custom packaging products all over Canada and the U.S
 Purchasing and inventory management
 Sales; assessed client needs and recommended solutions; negotiated and implemented pricing
 Assisted in the design of the packaging product and logos for new retail and corporate businesses
 Sourced new products and new suppliers/manufactures and negotiated pricing and contracts
 Invoicing , accounts receivables, and collections
 Purchasing, inventory management , company website maintenance, orders, inquires and updates
Sequential Work Experience: Store Coordinator – Winners Merchants Intl, Mississauga, On. (2002 – 2008)
EDUCATION
 Business Management (Communications) Certificate, Centennial College
 GED, Alexander Mackenzie High School
REFERENCES AVAILABLE UPON REQUEST