Barbara Pringle's Administrative and Customer Service Resume
1. BARBARAD. PRINGLE
4 Todd Drive
Monroe, CT 06468
(203) 615-4531
Email: tbpringle@charter.net
PROFILE:
Over fifteen years of experience in customer service,clerical,accounts payable,and generalaccounting
in both supervisory and professionallevel roles, working in a high traffic and high volume
environment.
QUALIFICATION:
• Highly-focused, with a strict attention to detail and accuracy.
• Ability to prioritize and handle multiple tasks and responsibilities simultaneously.
• Outstanding relationship management skills working in collaboration with
vendors.
• Ability to work and make decisions independently and as a team member while displaying excellent
communication skills.
WORK EXPERIENCE:
TOWN OF MONROE, Monroe, CT
ADMINISTRATIVE ASSISTANT TO THE FIRE MARSHAL 2015 – Present
• Greets personneland residents via all means of communication (electronic,phone, and in person).
• Coordinates Fire MarshalOffice schedules of appointments, meetings and events.
• Maintains and orders supplies as necessary,completes purchase order requisitions, and processes
invoices to ensure they are completed in a timely manner.
• Ensures alloffice records,violations, inspections, and incident reports are maintained in accordance
with applicable laws and regulations.
• Receive, stamp and distribute incoming mail; process outgoing mail.
• Performs fullscope of routine administrative functions, that may involve technical or confidential
material, correspondence, record maintenance,and processing of permits.
• Creates,maintains,and distributes Excelspreadsheets ,Word documents and Munis reports,
including but not limited to codes and procedures,departmentalrecords,budget,and permit lists.
EDITH WHEELER MEMORIAL LIBRARY, Monroe, CT
LIBRARY AIDE 2011 - 2015
• Registered patrons for library cards and programs, voter registration, and monitored accounts.
• Collected overdue fines and other fees,made change and issued receipts.
• Routine computer searches,inter-library loan requests,and data entry.
• Assisted patrons with reader’s advisory,information and location of library materials.
• Assisted patrons with patron access computers,faxes,copying, and printers.
• High volume telephone communication with public.
• Packaged and routed library materials for statewide libraries on daily basis.
• Routinely checked in, checked out,re-newed library materials.
TECHNICAL SERVICES ASSISTANT 2012 - 2015
• Responsible for elementary cataloging, classification, processing,and labeling library materials.
• Customized and uploaded new bibliographic records into the library automated system.
• Performed maintenance and repairs of damaged library materials.
• Assisted with clerical duties such as photocopying, office supply management, maintaining public
bulletin boards, mail sorting and departmental delivery.
2. • Monitored all library smoke detectors,fire extinguishers and emergency 911 system to ensure proper
performance in the event of an emergency.
2011
SNAGGLE FOOT PETSITTING FRANCHISE, Oxford, CT
MANAGER & ADMINISTRATIVE ASSISTANT
• Answered client phone calls, drafted emails and managed all correspondence.
• Handled initial consultations with all new clients explaining service agreement and procedures.
• Scheduled all employee pet care services with clients,maintained franchise software and calendar
with all scheduling, client contact information, and client hours for billing.
• Prepared invoices and billed clients directly, collecting cash,checks,and other forms of payment.
• Submitted weekly Excel timesheet to franchise owner allocating all company expenses and
employee hours.
2006 - 2007
RESULTS FITNESS, Monroe, CT
RECEPTIONIST
• Performed receptionist duties including filing, phone coverage, mail, and customer liaison services.
• Assisted in smooth membership administration processes,collecting cash,checks,and other forms of
payment.
1985 - 1990
GENERAL REINSURANCE, Stamford, CT
ASSISTANT ACCOUNTING SUPERVISOR 1988 - 1990
• Prepared and approved journalentries and generalledger postings, monthly reconciliations, and
month end closings.
• Provided input into quarterly and end-of-year financialreports.
• Key participant in efforts to move from a manual to an automated system.
• Superviser to one Accounts Payable Clerk
AUTOMOBILE WARRANTY AUDITOR 1987 - 1988
• Key participant in major projects involving the takeover of two auto warranty companies.
• Reviewed and processed customerclaims.
• Responsible for the approval and denial of claims, ensuring that claims met with contract terms and
conditions.
ACCOUNTS PAYABLE CLERK 1985 - 1987
• Managed a monthly accounts payable outlay working with major vendors.
• Established close working partnerships with suppliers and vendors.
• Ensured compliance with policies, procedures and protocols governing the validation of invoices for
services.
• Reviewed allexpenses and invoices from branch accounts, and allocated payments.
• Processed accounts payable checks and accounts payable reports,as wellas responsibility for
management of petty cash and cash box.
EDUCATION: THE AMERICAN SCHOOL IN LONDON, London, UK
Diploma
COMPUTER SKILLS: Microsoft Word; Excel; Munis
References available upon request