1. 21w143 K ensi ngto n Rd
L o m b a r d , I L 6 0 14 8
6 3 0 2 9 0 - 8 9 8 8
Anna Castello castelloanna@comcast.net
Skills and Abilities:
 12 years ManagementExperience in Operations, Facilities, Merchandising & Customer Service
 10 years Working Knowledge in all aspects of Merchandising;Reading & Setting POG, Collecting & Reporting data,
installing & maintaining displays,Use ofhandheld devices/cameras
 Managed 45+ employees both remotelyand on-site effectively meeting clientneeds
 Built relationships with all levels of Employees,Management,and Clients in previous positions
 Effectively Lead and Motivated employees to their full potential to accomplish assigned tasks
 Excellent Communication and Organizational skills;SelfMotivated, Quick Learner
 Clients included;Jewel,Walgreens,BestBuy, Walmart,Target, Sam’s Club,Costco, Sears
Education: Illinois State University; 1988 BS in Management and Business Administration
Professional Experience:
Advantage Solutions; June 2015-Current
Retail Supervisor- Merchandising;Chicago Area
 Hire, train, manage 60+ merchandise & data collection reps in Chicago & NW IN area
 Manage and schedule over 2500 tasks/week ensuring accurate and timely completion
 Communicate daily with reps to provide guidance and ensure 100%completion of Clients projects
 Maximize coverage of territory by hiring and assigning correct field reps to area
Retail Reset Supervisor for Albertsons - Jewel Division
 Responsible for managing reset teams in 34 Jewel Home stores in Chicagoland area
 Hired, trained and managed 45 Reset Reps to ensure 100% execution for Client projects
 Communicated daily with Clients and Reps to share information regarding assigned tasks
Crossmark; June 2012-March 2015
Territory Manager; March 2014 to 2015
 Hired,trained, managed,and motivated 25 merchandise reps in Mid-WestTerritory.
 Managed over 1000 tasks/month with 95% completion and scheduling rate.
 Assigned rep territories to maximize time and resources to ensure 100% execution.
 Communicated effectively with Team daily via conference calls,emails and texts.
Consumer Electronics Merchandise and Market Intelligence Specialist; June 2012 – March 2014
 Built in-store relationships to ensure correctproductplacement& pricing and displaycompliance.
 Responsibilities;setting productto POG, installing/maintaining displays,POP placement, auditing & reporting data, ordering
parts/pop,hygiene,training RSA on new products.
Action Link Merchandising; 2008-2012
LG Consumer Electronics Partnership Program; Dec 2010- March 2012
 Promoted from PT to FT Consumer Electronics Representative for new LG Program .
HDA Merchandising, 2006-2010; Book and Magazine Merchandise Representative
Anixter International; 1988-2000; Management Experience
Facility Manger; Responsible for all aspects ofbuilding services for Corporate Headquarters, Fulfillment DC & Regional Sales
Office. Services included negotiating vendor contracts,managementofmail center & switchboard,office/cubicle movements,
documentstorage,invoice payments. Communicated dailyw/all levels of Employees to supportfacility.
Customer Service Manager; managed 20+ reps atdistribution center ensuring shipmentofsales orders entered by internal
sales force;providing greatcustomer service.
Regional Operations Manager; responsible for hiring & training Operations supportspecialist in 11 Chicago sales offices.
Duties included all aspects of Sales Operations and building maintenance.