SlideShare a Scribd company logo

Resume11

Resume11

1 of 3
Download to read offline
Khurram Nisar
Address: Deira,Dubai
Cell: +971 566956036
Email Address: Khurramnisar77@gmail.com
Visa status: Work Visa
OBJECTIVE
To secure a responsible career opportunity,where I can fully utilize my training,human resource,managementskills,
customer service and sale techniques while making a significant contribution to the success of my employer.
Academic Qualification
 Year 2010 : Bachelor in Commerce (Karachi, Pakistan)
EXPERIENCE
Name of Company: CITI BANK
Designation: Customer Relation Officer
Duration: October 2015 till Present.
Place: Dubai, UAE.
Responsibilities:
 Initiate appointment activities to ensure on time and scheduled response to customers.
 Support to open and link new accounts on One Source
 Ensure to alert Banker of prospective sales opportunities surface from discussions with
clients
 Develop and oversee relationships with clients performing alongside Relationship Manager
to ensure top level service provided to clients.
 Perform as key contact point for portfolio of clients dealing with routine matters
throughout range of services and products.
 Collect mandatory information to analyze client situation.
 Review independently all documents and link entire customer accounts to suitable
relationship.
Name of Company: Dreamcom Computer L.L.C (Etisalat Channel Partner)
Designation: Sales Executive (SME Sale)
Duration: May 2015 till September 2015
Place: Dubai, UAE.
Responsibilities:
 SME Sale about the Smart Phones with package plan (BUP Plan) & Laptop Devices with internet
(BQS Plan)
 Managing the sales process for the new prospects, from the initial contact through to closure.
 Dealing with customer enquires face to face,over the phone or via email.
 Contacting prospective customers and discussing their requirements.
 Achieving all revenue targets & objectives in line with the Area Business Plan.
 working closely with the marketing team to produce any sales collateral required for the target
market
 Reporting business Trends and area performance to the sales manager.
 Planning and organizing the day to ensure all opportunities are maximized.
Name of Company: Ufone Telecommunication Service [Subsidiary to Etisilat]
Designation: Senior Executive – Sales & Service Center
Duration: July 2008 till April 2015 (6 Years).
Place: Karachi, Pakistan.
Responsibilities:
 Handle customer inquiries, complaints, billing questions and payment extension/service requests.Calm
angry customer, locate resources for problem resolution and design best-option solutions.
 Meeting daily sales target on prepaid / postpaid connections.
 Also Sale Latest & New Brand Cell Phones E.g. Samsung ,LG ,BlackBerry ,Apple (IPhone)
 Assisted and encouraged customers in selecting and purchasing required products in a retail
environment.
 Described product’s features/benefits and demonstrated usage/operation of products
Name of Company: Samsung (Customer Care Center)
Designation: Customer Care Executive
Duration: March 2006 till Feb 2008 (1 Year & 11 Months)
Place: Karachi, Pakistan.
Responsibilities:
 Answered/addressed customers’questions – Provides information concerning specifications, warranties, financing
Available, maintenance of merchandise and delivery options.
 Manage upset customers,conflicts and challenging
Situations
 Deliver outstanding service,exceed expectations and build long-term loyalty
 Work in teams and in a self-directed environment
 Meet Monthly sales Targets & KPI efficiently.
.
Achievements
 Effective training & KPI based initiatives resulting in improvement of sales.
 Contributed in development of Information Portal for centralized process management for customer operations
resulting in 100% centralized information channel & profile data base for Sales Operations teams.
 Designed performance monitoring coaching plans resulting in breakthrough improvements in individual quality
performance of the team.
 Agent of the Month Awards (Multiple).
 Voted Best CCE on Feedback of departmental teams.
 Worked as a Service Center Focal Person – Karachi from Dec 2014 till Feb 2015 on the basis ofinter-departmental
rotation.
__________________________________________________________________
Technical Qualification
 Excellent communication and interpersonal skills.
 In-depth knowledge of new and latest technologies of cell phones.
 Exceptionally good at demonstration both verbally and written and also great convincing power.
 Well organized and remarkable ability of planning and managing.
 Experience in preparing product campaigns, attractive presentation and new strategies.
LANGUAGES
English, Urdu, Hindi, Punjabi
PERSONAL
Father’s Name : Nisar Ahmed
Date of Birth : 08th
Dec 1985
Place of Birth : Karachi, Pakistan
References : Can be furnished on request
I hereby certified that the above statements are true and correct with all my knowledge and also to
the help of our Lord. After you’ve reviewed my resume, I would welcome an opportunity to discuss
your company’s goals and talk to you about the value that I can bring to your Company. More
Power and Positive energy blessed
Khurram Nisar
Ad

Recommended

Marketing Manager With over 5 year Experience
Marketing Manager With over 5 year ExperienceMarketing Manager With over 5 year Experience
Marketing Manager With over 5 year ExperienceRakesh Vijay
 
Safwan Sadique-RESUME..
Safwan Sadique-RESUME..Safwan Sadique-RESUME..
Safwan Sadique-RESUME..Safwan Sadique
 

More Related Content

What's hot (20)

Profile - Training Manager
Profile - Training  ManagerProfile - Training  Manager
Profile - Training Manager
 
Ravi
RaviRavi
Ravi
 
Neelotpal CV
Neelotpal CVNeelotpal CV
Neelotpal CV
 
SHIV SINHA-RESUME
SHIV SINHA-RESUMESHIV SINHA-RESUME
SHIV SINHA-RESUME
 
Rahul_Akkihal.
Rahul_Akkihal.Rahul_Akkihal.
Rahul_Akkihal.
 
muhammed atik2
muhammed atik2muhammed atik2
muhammed atik2
 
SAMI Resume
SAMI ResumeSAMI Resume
SAMI Resume
 
GEETMALA_RESUME6
GEETMALA_RESUME6GEETMALA_RESUME6
GEETMALA_RESUME6
 
BILAL RASOOL
BILAL RASOOLBILAL RASOOL
BILAL RASOOL
 
Sourcing, Recruitment Professional- Joy Labrador
Sourcing, Recruitment Professional- Joy LabradorSourcing, Recruitment Professional- Joy Labrador
Sourcing, Recruitment Professional- Joy Labrador
 
C.v
C.vC.v
C.v
 
Shweta Grover CV - revised (1)
Shweta Grover CV - revised (1)Shweta Grover CV - revised (1)
Shweta Grover CV - revised (1)
 
Updated Resume
Updated ResumeUpdated Resume
Updated Resume
 
Updated Resume
Updated ResumeUpdated Resume
Updated Resume
 
Raman Resume
Raman ResumeRaman Resume
Raman Resume
 
ambe
ambeambe
ambe
 
anshu15 (1)(1)
anshu15 (1)(1)anshu15 (1)(1)
anshu15 (1)(1)
 
KRISHNA.G
KRISHNA.GKRISHNA.G
KRISHNA.G
 
Resume
ResumeResume
Resume
 
vineet rana job
vineet rana jobvineet rana job
vineet rana job
 

Viewers also liked

Political Power Couples Photos - ABC News
Political Power Couples Photos - ABC NewsPolitical Power Couples Photos - ABC News
Political Power Couples Photos - ABC Newsgentleutensil8436
 
New Burgos Up Date Resume 2015
New Burgos Up Date Resume 2015New Burgos Up Date Resume 2015
New Burgos Up Date Resume 2015Anthony J. Burgos
 
ClincianBurnoutWhitePaper_022814_v1
ClincianBurnoutWhitePaper_022814_v1ClincianBurnoutWhitePaper_022814_v1
ClincianBurnoutWhitePaper_022814_v1Suzy Green
 
Write back functionality from various dashboard tools to sap hana
Write back functionality from various dashboard tools to sap hanaWrite back functionality from various dashboard tools to sap hana
Write back functionality from various dashboard tools to sap hanaRamkumar Rajendran
 
Service Stampede: Surviving a Thousand Services
Service Stampede: Surviving a Thousand ServicesService Stampede: Surviving a Thousand Services
Service Stampede: Surviving a Thousand ServicesAnil Gursel
 
Biodiversity and Habitat Loss
Biodiversity and Habitat LossBiodiversity and Habitat Loss
Biodiversity and Habitat Losskaybelanger
 
Habitat loss and biodiversity
Habitat loss and biodiversityHabitat loss and biodiversity
Habitat loss and biodiversitykaybelanger
 

Viewers also liked (10)

biography1
biography1biography1
biography1
 
Priya Ramchurn CV
Priya Ramchurn CVPriya Ramchurn CV
Priya Ramchurn CV
 
Political Power Couples Photos - ABC News
Political Power Couples Photos - ABC NewsPolitical Power Couples Photos - ABC News
Political Power Couples Photos - ABC News
 
Spencer Peter
Spencer PeterSpencer Peter
Spencer Peter
 
New Burgos Up Date Resume 2015
New Burgos Up Date Resume 2015New Burgos Up Date Resume 2015
New Burgos Up Date Resume 2015
 
ClincianBurnoutWhitePaper_022814_v1
ClincianBurnoutWhitePaper_022814_v1ClincianBurnoutWhitePaper_022814_v1
ClincianBurnoutWhitePaper_022814_v1
 
Write back functionality from various dashboard tools to sap hana
Write back functionality from various dashboard tools to sap hanaWrite back functionality from various dashboard tools to sap hana
Write back functionality from various dashboard tools to sap hana
 
Service Stampede: Surviving a Thousand Services
Service Stampede: Surviving a Thousand ServicesService Stampede: Surviving a Thousand Services
Service Stampede: Surviving a Thousand Services
 
Biodiversity and Habitat Loss
Biodiversity and Habitat LossBiodiversity and Habitat Loss
Biodiversity and Habitat Loss
 
Habitat loss and biodiversity
Habitat loss and biodiversityHabitat loss and biodiversity
Habitat loss and biodiversity
 

Similar to Resume11 (20)

kapil-1
kapil-1kapil-1
kapil-1
 
Vivek Resume
Vivek ResumeVivek Resume
Vivek Resume
 
Laxman Reddy
Laxman ReddyLaxman Reddy
Laxman Reddy
 
Ahsan Ziaa CV-Update 111116
Ahsan Ziaa CV-Update 111116Ahsan Ziaa CV-Update 111116
Ahsan Ziaa CV-Update 111116
 
M.EL-Masry Resume
M.EL-Masry ResumeM.EL-Masry Resume
M.EL-Masry Resume
 
M.EL-Masry Resume
M.EL-Masry ResumeM.EL-Masry Resume
M.EL-Masry Resume
 
Shashikala CV
Shashikala CVShashikala CV
Shashikala CV
 
ODIASE ADANOMWAN GLADYS vitae
ODIASE ADANOMWAN GLADYS vitaeODIASE ADANOMWAN GLADYS vitae
ODIASE ADANOMWAN GLADYS vitae
 
CV-Alice-Latest
CV-Alice-LatestCV-Alice-Latest
CV-Alice-Latest
 
A.A.M.__Abdul_Hannan_CV
A.A.M.__Abdul_Hannan_CVA.A.M.__Abdul_Hannan_CV
A.A.M.__Abdul_Hannan_CV
 
Pavan Delivery Manager with cover letter
Pavan Delivery Manager with cover letterPavan Delivery Manager with cover letter
Pavan Delivery Manager with cover letter
 
AM-CV-UPTD-2
AM-CV-UPTD-2AM-CV-UPTD-2
AM-CV-UPTD-2
 
My resume
My resumeMy resume
My resume
 
Resume Alexie Alexander
Resume Alexie AlexanderResume Alexie Alexander
Resume Alexie Alexander
 
brajesh Resume -asm vivo
brajesh Resume -asm vivobrajesh Resume -asm vivo
brajesh Resume -asm vivo
 
brajesh Resume -asm vivo
brajesh Resume -asm vivobrajesh Resume -asm vivo
brajesh Resume -asm vivo
 
Updt CV Irfan
Updt CV IrfanUpdt CV Irfan
Updt CV Irfan
 
SAM FERNANDO 20.06.2015
SAM FERNANDO 20.06.2015SAM FERNANDO 20.06.2015
SAM FERNANDO 20.06.2015
 
NAVEED RESUME
NAVEED RESUMENAVEED RESUME
NAVEED RESUME
 
Naveed resume
Naveed resumeNaveed resume
Naveed resume
 

Resume11

  • 1. Khurram Nisar Address: Deira,Dubai Cell: +971 566956036 Email Address: Khurramnisar77@gmail.com Visa status: Work Visa OBJECTIVE To secure a responsible career opportunity,where I can fully utilize my training,human resource,managementskills, customer service and sale techniques while making a significant contribution to the success of my employer. Academic Qualification  Year 2010 : Bachelor in Commerce (Karachi, Pakistan) EXPERIENCE Name of Company: CITI BANK Designation: Customer Relation Officer Duration: October 2015 till Present. Place: Dubai, UAE. Responsibilities:  Initiate appointment activities to ensure on time and scheduled response to customers.  Support to open and link new accounts on One Source  Ensure to alert Banker of prospective sales opportunities surface from discussions with clients  Develop and oversee relationships with clients performing alongside Relationship Manager to ensure top level service provided to clients.  Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.  Collect mandatory information to analyze client situation.  Review independently all documents and link entire customer accounts to suitable relationship.
  • 2. Name of Company: Dreamcom Computer L.L.C (Etisalat Channel Partner) Designation: Sales Executive (SME Sale) Duration: May 2015 till September 2015 Place: Dubai, UAE. Responsibilities:  SME Sale about the Smart Phones with package plan (BUP Plan) & Laptop Devices with internet (BQS Plan)  Managing the sales process for the new prospects, from the initial contact through to closure.  Dealing with customer enquires face to face,over the phone or via email.  Contacting prospective customers and discussing their requirements.  Achieving all revenue targets & objectives in line with the Area Business Plan.  working closely with the marketing team to produce any sales collateral required for the target market  Reporting business Trends and area performance to the sales manager.  Planning and organizing the day to ensure all opportunities are maximized. Name of Company: Ufone Telecommunication Service [Subsidiary to Etisilat] Designation: Senior Executive – Sales & Service Center Duration: July 2008 till April 2015 (6 Years). Place: Karachi, Pakistan. Responsibilities:  Handle customer inquiries, complaints, billing questions and payment extension/service requests.Calm angry customer, locate resources for problem resolution and design best-option solutions.  Meeting daily sales target on prepaid / postpaid connections.  Also Sale Latest & New Brand Cell Phones E.g. Samsung ,LG ,BlackBerry ,Apple (IPhone)  Assisted and encouraged customers in selecting and purchasing required products in a retail environment.  Described product’s features/benefits and demonstrated usage/operation of products Name of Company: Samsung (Customer Care Center) Designation: Customer Care Executive Duration: March 2006 till Feb 2008 (1 Year & 11 Months) Place: Karachi, Pakistan. Responsibilities:  Answered/addressed customers’questions – Provides information concerning specifications, warranties, financing Available, maintenance of merchandise and delivery options.  Manage upset customers,conflicts and challenging Situations  Deliver outstanding service,exceed expectations and build long-term loyalty  Work in teams and in a self-directed environment  Meet Monthly sales Targets & KPI efficiently.
  • 3. . Achievements  Effective training & KPI based initiatives resulting in improvement of sales.  Contributed in development of Information Portal for centralized process management for customer operations resulting in 100% centralized information channel & profile data base for Sales Operations teams.  Designed performance monitoring coaching plans resulting in breakthrough improvements in individual quality performance of the team.  Agent of the Month Awards (Multiple).  Voted Best CCE on Feedback of departmental teams.  Worked as a Service Center Focal Person – Karachi from Dec 2014 till Feb 2015 on the basis ofinter-departmental rotation. __________________________________________________________________ Technical Qualification  Excellent communication and interpersonal skills.  In-depth knowledge of new and latest technologies of cell phones.  Exceptionally good at demonstration both verbally and written and also great convincing power.  Well organized and remarkable ability of planning and managing.  Experience in preparing product campaigns, attractive presentation and new strategies. LANGUAGES English, Urdu, Hindi, Punjabi PERSONAL Father’s Name : Nisar Ahmed Date of Birth : 08th Dec 1985 Place of Birth : Karachi, Pakistan References : Can be furnished on request I hereby certified that the above statements are true and correct with all my knowledge and also to the help of our Lord. After you’ve reviewed my resume, I would welcome an opportunity to discuss your company’s goals and talk to you about the value that I can bring to your Company. More Power and Positive energy blessed Khurram Nisar