1. SANDHYA KANAL
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Address:B/507, Lok AanganCHS, GGS Road,Mulund Colony,Mulund(W),Mumbai- 400082
Cell No: 98215 95084
Email Id: Sandhya_godhwani@rediffmail.com ;sandhya.rkanal@gmail.com
EXECUTIVE ASSISTANT
Seekingachallengingcareeropportunitythatwouldeffectivelyutilize outstandingwork
ethics,managementskills,broadknowledgeincustomer serviceand organizationalleadership
Acknowledgedasa goal‐orientedprofessional withoutstandingabilityinidentifyingand
capitalizingonopportunitiestostrategicallyimprovesystemsandbusinessprocedures
AREAS OF EXPERTISE
Office andExecutive Administration
EventsManagement
Oral / WrittenCommunicationSkills
Database and RecordsManagement
ProblemResolution
PROFESSIONAL EXPERIENCE
Executive Assistantto COO,Syntel Ltd Dec2015 - current
Provide administrative andbusinesssupporttothe COOand supportothermembers of the
executivemanagementteam.
MaintainCOO’scalendar-- planand schedule meetings,teleconferencesandtravel.
Improvedoffice efficiencybyimplementingcolor-codedfilingsystemandintroducingadditional
time-savingmeasures.
EnhancedcommunicationbetweenBusinessReporting teamand executiveteam, fosteringa
sense of teamworkandcollaboration.
PlannedandcoordinatedPRinitiatives,businessdevelopmentevents,partnerretreats,holiday
partiesandmore.
Create Expense reportandfilingsystem &maintaininginternal clientfilingsystem.
Developandmaintainalertsystemforupcomingdeadlinesonincomingrequest,projectsand
events.
Assistwithteambuildinginitiativesandoverallsupportfor maintenance of Organizational
structure and employeemorale.
ProcessTravel expenseandreimbursement.
AttendingClientVisitsincoordinationwiththeiritinerary.
Executive – Admin, Syntel Ltd Sept 2013 – Nov2015
TakingInductionof newjoinees,referringthe administrative policiesandmanuals.
HandlingClientvisitsandinternal corporate events,Town - hall etc.
PreparingMOMand ensuringthe teamhascompletedthe taskas perthe timelines.
Space Management- MaintainingOccupancyreportforMumbai (Powai,Airoli&Seepz
location).
Managing yearlyauditsconductedbyinternal auditteams,InfoSec&Qualityteamto
maintainvendorcompliance.
2. SANDHYA KANAL
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RatingFM servicesasperthe SLA and conductingregularmeetings.
Proactivelyworkingoncontrollingthe costof the processandoptimize revenue.
To introduce newprocessinline withorganizationneeds.
Executive – Admin & Facilities, JonesLang LaSalle 16 May 2005 – 22 Aug 2013
FacilityManagement - Managing& assistingthe teamfordailyoperations&facility
managementatclient offices.
Workedas FacilityExecutivewithEmployer JonesLangLaSalle forClient-Yahoo!India
PvtLtd from1st
Dec2008 to 31st
Dec’2012 for Mumbai & Pune.
ROLES & RESPONSIBILITIES
o Incharge for FacilitiesOperations forYahoo!Pune premisesfrom 1stDec’2008 to 15th
Feb’2010
o FacilitiesOperationsof Yahoo!MumbaiSite sinceDec’2008till Dec’2012.
Facilities Operations:
To ensure upkeepof the facility,&responsible formaintainfacilityservices&processes.
Supervisionof Cafeteria,WashroomandOffice cleanliness
Travel,accommodationarrangementsforemployeesduringseminars/conferences.
To ensure caterersare maintainingahighstandardof hygiene inthe servicesareas,
prominentlydisplayof menusincafeteria.
To have regularKitcheninspectiondone attheirpremises,toensure trackingisdone on
the vendorcrockerylike spoons,plates etc. toensure noshortage.
Maintenance of Batch Statusreportfor EmployeesFoodCard& consumptionpattern.
To facilitate FoodCommittee Meetings&tocarry outsurveyof employee feedback.
Security& SafetyManagementviz.FirstAidHelp,EmergencyResponse team, arranging
Fire EvacuationDrill Programto support BCP.
Procurementand Vendor Management:
To track the consumptionpatternforall consumables.
Have PeriodicMeetingswith Vendor;circulate the MOMwithtimelinesonissues&to
ensure StatutoryCompliance isadheredbythe Vendors.
Profitability/SavingsInitiatives:
Assistthe IndiaAccount Manager/FacilityManagerwithgeneratingoperational savingsand
creatinginitiativestoimprove processesandpractices.
Preparingadministrativebudgetandtocontrol costswithinthe budget.
CustomerService / ClientRelationships:
Provide superiorcustomerservice;Pro-activelymanage employee’s expectations ensuring that
the service levels are maintained.
3. SANDHYA KANAL
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Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end
user.
Risk Management:
Followestablishedescalationandincidentreportingprocedures
Work closelywithEngineeringandFacilitiesinrelationtothe completionof workorders/
contractor managementandagreedoperationalprocedures
EnsuringAMC for Technical relatedmatters are closedonannual basis&machines/equipment
are serviced/maintainedontimelinesmentionedandPPMiscarried outas per the schedule.
Reporting:
Assistinthe budgetingprocess&providingbestfacilitieswithinpredefinedbudget.
Contributingto MonthlyManagementreportforQuarterlyBusinessreview.
Sr. Executive- Facilities,BAContinuumSolutionsPvtLtd 16th
May’2005 to 1st
Oct’2008
Provide adetailedsummarystatusof callsona daily/weeklyandmonthlybasis.
Organizingin-house EventssuchasRewardsandRecognition&teamBuildingactivities.
Guest House Management.
EducationCounselor,ComputerStationInc. 22nd
October’2003 - 30th
April’2005
HandlingEnquiresrelatedtocomputercourses&Counselingstudentsforcourses.
Targetingto achieve higherconversionratio(EnquiresturnedasEnrollment).
CAREER SUMMARY
11 yearsof workexperience in Executive administration &supportfunctions
Rich Exposure of workinginthe field of Events,facilities andSpace Management.
EDUCATION
Graduated in Commerce from University of Mumbai, K B Girls College, Thane in March 2003
TECHNICAL SKILLS
Proficient in Microsoft Office application (Word, Excel, Outlook)
ACHEIVEMENTS
AwardedAppreciationcertificate frompreviousemployerJonesLang Lasalle.
AwardedPaton the back certificate inQ4-2012 fromClientinYahoo office formanaging
Mumbai Operations.
AwardedSPOTRecognition inQ3-2015 from Qualityteam of Syntel.
SandhyaR Kanal