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SANDHYA KANAL
1
Address:B/507, Lok AanganCHS, GGS Road,Mulund Colony,Mulund(W),Mumbai- 400082
Cell No: 98215 95084
Email Id: Sandhya_godhwani@rediffmail.com ;sandhya.rkanal@gmail.com
EXECUTIVE ASSISTANT
 Seekingachallengingcareeropportunitythatwouldeffectivelyutilize outstandingwork
ethics,managementskills,broadknowledgeincustomer serviceand organizationalleadership
 Acknowledgedasa goal‐orientedprofessional withoutstandingabilityinidentifyingand
capitalizingonopportunitiestostrategicallyimprovesystemsandbusinessprocedures
AREAS OF EXPERTISE
 Office andExecutive Administration
 EventsManagement
 Oral / WrittenCommunicationSkills
 Database and RecordsManagement
 ProblemResolution
PROFESSIONAL EXPERIENCE
Executive Assistantto COO,Syntel Ltd Dec2015 - current
 Provide administrative andbusinesssupporttothe COOand supportothermembers of the
executivemanagementteam.
 MaintainCOO’scalendar-- planand schedule meetings,teleconferencesandtravel.
 Improvedoffice efficiencybyimplementingcolor-codedfilingsystemandintroducingadditional
time-savingmeasures.
 EnhancedcommunicationbetweenBusinessReporting teamand executiveteam, fosteringa
sense of teamworkandcollaboration.
 PlannedandcoordinatedPRinitiatives,businessdevelopmentevents,partnerretreats,holiday
partiesandmore.
 Create Expense reportandfilingsystem &maintaininginternal clientfilingsystem.
 Developandmaintainalertsystemforupcomingdeadlinesonincomingrequest,projectsand
events.
 Assistwithteambuildinginitiativesandoverallsupportfor maintenance of Organizational
structure and employeemorale.
 ProcessTravel expenseandreimbursement.
 AttendingClientVisitsincoordinationwiththeiritinerary.
Executive – Admin, Syntel Ltd Sept 2013 – Nov2015
 TakingInductionof newjoinees,referringthe administrative policiesandmanuals.
 HandlingClientvisitsandinternal corporate events,Town - hall etc.
 PreparingMOMand ensuringthe teamhascompletedthe taskas perthe timelines.
 Space Management- MaintainingOccupancyreportforMumbai (Powai,Airoli&Seepz
location).
 Managing yearlyauditsconductedbyinternal auditteams,InfoSec&Qualityteamto
maintainvendorcompliance.
SANDHYA KANAL
2
 RatingFM servicesasperthe SLA and conductingregularmeetings.
 Proactivelyworkingoncontrollingthe costof the processandoptimize revenue.
 To introduce newprocessinline withorganizationneeds.
Executive – Admin & Facilities, JonesLang LaSalle 16 May 2005 – 22 Aug 2013
 FacilityManagement - Managing& assistingthe teamfordailyoperations&facility
managementatclient offices.
 Workedas FacilityExecutivewithEmployer JonesLangLaSalle forClient-Yahoo!India
PvtLtd from1st
Dec2008 to 31st
Dec’2012 for Mumbai & Pune.
ROLES & RESPONSIBILITIES
o Incharge for FacilitiesOperations forYahoo!Pune premisesfrom 1stDec’2008 to 15th
Feb’2010
o FacilitiesOperationsof Yahoo!MumbaiSite sinceDec’2008till Dec’2012.
Facilities Operations:
 To ensure upkeepof the facility,&responsible formaintainfacilityservices&processes.
 Supervisionof Cafeteria,WashroomandOffice cleanliness
 Travel,accommodationarrangementsforemployeesduringseminars/conferences.
 To ensure caterersare maintainingahighstandardof hygiene inthe servicesareas,
prominentlydisplayof menusincafeteria.
 To have regularKitcheninspectiondone attheirpremises,toensure trackingisdone on
the vendorcrockerylike spoons,plates etc. toensure noshortage.
 Maintenance of Batch Statusreportfor EmployeesFoodCard& consumptionpattern.
 To facilitate FoodCommittee Meetings&tocarry outsurveyof employee feedback.
 Security& SafetyManagementviz.FirstAidHelp,EmergencyResponse team, arranging
Fire EvacuationDrill Programto support BCP.
Procurementand Vendor Management:
 To track the consumptionpatternforall consumables.
 Have PeriodicMeetingswith Vendor;circulate the MOMwithtimelinesonissues&to
ensure StatutoryCompliance isadheredbythe Vendors.
Profitability/SavingsInitiatives:
 Assistthe IndiaAccount Manager/FacilityManagerwithgeneratingoperational savingsand
creatinginitiativestoimprove processesandpractices.
 Preparingadministrativebudgetandtocontrol costswithinthe budget.
CustomerService / ClientRelationships:
 Provide superiorcustomerservice;Pro-activelymanage employee’s expectations ensuring that
the service levels are maintained.
SANDHYA KANAL
3
 Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end
user.
Risk Management:
 Followestablishedescalationandincidentreportingprocedures
 Work closelywithEngineeringandFacilitiesinrelationtothe completionof workorders/
contractor managementandagreedoperationalprocedures
 EnsuringAMC for Technical relatedmatters are closedonannual basis&machines/equipment
are serviced/maintainedontimelinesmentionedandPPMiscarried outas per the schedule.
Reporting:
 Assistinthe budgetingprocess&providingbestfacilitieswithinpredefinedbudget.
 Contributingto MonthlyManagementreportforQuarterlyBusinessreview.
Sr. Executive- Facilities,BAContinuumSolutionsPvtLtd 16th
May’2005 to 1st
Oct’2008
 Provide adetailedsummarystatusof callsona daily/weeklyandmonthlybasis.
 Organizingin-house EventssuchasRewardsandRecognition&teamBuildingactivities.
 Guest House Management.
EducationCounselor,ComputerStationInc. 22nd
October’2003 - 30th
April’2005
 HandlingEnquiresrelatedtocomputercourses&Counselingstudentsforcourses.
 Targetingto achieve higherconversionratio(EnquiresturnedasEnrollment).
CAREER SUMMARY
 11 yearsof workexperience in Executive administration &supportfunctions
 Rich Exposure of workinginthe field of Events,facilities andSpace Management.
EDUCATION
Graduated in Commerce from University of Mumbai, K B Girls College, Thane in March 2003
TECHNICAL SKILLS
 Proficient in Microsoft Office application (Word, Excel, Outlook)
ACHEIVEMENTS
 AwardedAppreciationcertificate frompreviousemployerJonesLang Lasalle.
 AwardedPaton the back certificate inQ4-2012 fromClientinYahoo office formanaging
Mumbai Operations.
 AwardedSPOTRecognition inQ3-2015 from Qualityteam of Syntel.
SandhyaR Kanal
SANDHYA KANAL
4

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Sandhya Kanal CV.doc

  • 1. SANDHYA KANAL 1 Address:B/507, Lok AanganCHS, GGS Road,Mulund Colony,Mulund(W),Mumbai- 400082 Cell No: 98215 95084 Email Id: Sandhya_godhwani@rediffmail.com ;sandhya.rkanal@gmail.com EXECUTIVE ASSISTANT  Seekingachallengingcareeropportunitythatwouldeffectivelyutilize outstandingwork ethics,managementskills,broadknowledgeincustomer serviceand organizationalleadership  Acknowledgedasa goal‐orientedprofessional withoutstandingabilityinidentifyingand capitalizingonopportunitiestostrategicallyimprovesystemsandbusinessprocedures AREAS OF EXPERTISE  Office andExecutive Administration  EventsManagement  Oral / WrittenCommunicationSkills  Database and RecordsManagement  ProblemResolution PROFESSIONAL EXPERIENCE Executive Assistantto COO,Syntel Ltd Dec2015 - current  Provide administrative andbusinesssupporttothe COOand supportothermembers of the executivemanagementteam.  MaintainCOO’scalendar-- planand schedule meetings,teleconferencesandtravel.  Improvedoffice efficiencybyimplementingcolor-codedfilingsystemandintroducingadditional time-savingmeasures.  EnhancedcommunicationbetweenBusinessReporting teamand executiveteam, fosteringa sense of teamworkandcollaboration.  PlannedandcoordinatedPRinitiatives,businessdevelopmentevents,partnerretreats,holiday partiesandmore.  Create Expense reportandfilingsystem &maintaininginternal clientfilingsystem.  Developandmaintainalertsystemforupcomingdeadlinesonincomingrequest,projectsand events.  Assistwithteambuildinginitiativesandoverallsupportfor maintenance of Organizational structure and employeemorale.  ProcessTravel expenseandreimbursement.  AttendingClientVisitsincoordinationwiththeiritinerary. Executive – Admin, Syntel Ltd Sept 2013 – Nov2015  TakingInductionof newjoinees,referringthe administrative policiesandmanuals.  HandlingClientvisitsandinternal corporate events,Town - hall etc.  PreparingMOMand ensuringthe teamhascompletedthe taskas perthe timelines.  Space Management- MaintainingOccupancyreportforMumbai (Powai,Airoli&Seepz location).  Managing yearlyauditsconductedbyinternal auditteams,InfoSec&Qualityteamto maintainvendorcompliance.
  • 2. SANDHYA KANAL 2  RatingFM servicesasperthe SLA and conductingregularmeetings.  Proactivelyworkingoncontrollingthe costof the processandoptimize revenue.  To introduce newprocessinline withorganizationneeds. Executive – Admin & Facilities, JonesLang LaSalle 16 May 2005 – 22 Aug 2013  FacilityManagement - Managing& assistingthe teamfordailyoperations&facility managementatclient offices.  Workedas FacilityExecutivewithEmployer JonesLangLaSalle forClient-Yahoo!India PvtLtd from1st Dec2008 to 31st Dec’2012 for Mumbai & Pune. ROLES & RESPONSIBILITIES o Incharge for FacilitiesOperations forYahoo!Pune premisesfrom 1stDec’2008 to 15th Feb’2010 o FacilitiesOperationsof Yahoo!MumbaiSite sinceDec’2008till Dec’2012. Facilities Operations:  To ensure upkeepof the facility,&responsible formaintainfacilityservices&processes.  Supervisionof Cafeteria,WashroomandOffice cleanliness  Travel,accommodationarrangementsforemployeesduringseminars/conferences.  To ensure caterersare maintainingahighstandardof hygiene inthe servicesareas, prominentlydisplayof menusincafeteria.  To have regularKitcheninspectiondone attheirpremises,toensure trackingisdone on the vendorcrockerylike spoons,plates etc. toensure noshortage.  Maintenance of Batch Statusreportfor EmployeesFoodCard& consumptionpattern.  To facilitate FoodCommittee Meetings&tocarry outsurveyof employee feedback.  Security& SafetyManagementviz.FirstAidHelp,EmergencyResponse team, arranging Fire EvacuationDrill Programto support BCP. Procurementand Vendor Management:  To track the consumptionpatternforall consumables.  Have PeriodicMeetingswith Vendor;circulate the MOMwithtimelinesonissues&to ensure StatutoryCompliance isadheredbythe Vendors. Profitability/SavingsInitiatives:  Assistthe IndiaAccount Manager/FacilityManagerwithgeneratingoperational savingsand creatinginitiativestoimprove processesandpractices.  Preparingadministrativebudgetandtocontrol costswithinthe budget. CustomerService / ClientRelationships:  Provide superiorcustomerservice;Pro-activelymanage employee’s expectations ensuring that the service levels are maintained.
  • 3. SANDHYA KANAL 3  Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Risk Management:  Followestablishedescalationandincidentreportingprocedures  Work closelywithEngineeringandFacilitiesinrelationtothe completionof workorders/ contractor managementandagreedoperationalprocedures  EnsuringAMC for Technical relatedmatters are closedonannual basis&machines/equipment are serviced/maintainedontimelinesmentionedandPPMiscarried outas per the schedule. Reporting:  Assistinthe budgetingprocess&providingbestfacilitieswithinpredefinedbudget.  Contributingto MonthlyManagementreportforQuarterlyBusinessreview. Sr. Executive- Facilities,BAContinuumSolutionsPvtLtd 16th May’2005 to 1st Oct’2008  Provide adetailedsummarystatusof callsona daily/weeklyandmonthlybasis.  Organizingin-house EventssuchasRewardsandRecognition&teamBuildingactivities.  Guest House Management. EducationCounselor,ComputerStationInc. 22nd October’2003 - 30th April’2005  HandlingEnquiresrelatedtocomputercourses&Counselingstudentsforcourses.  Targetingto achieve higherconversionratio(EnquiresturnedasEnrollment). CAREER SUMMARY  11 yearsof workexperience in Executive administration &supportfunctions  Rich Exposure of workinginthe field of Events,facilities andSpace Management. EDUCATION Graduated in Commerce from University of Mumbai, K B Girls College, Thane in March 2003 TECHNICAL SKILLS  Proficient in Microsoft Office application (Word, Excel, Outlook) ACHEIVEMENTS  AwardedAppreciationcertificate frompreviousemployerJonesLang Lasalle.  AwardedPaton the back certificate inQ4-2012 fromClientinYahoo office formanaging Mumbai Operations.  AwardedSPOTRecognition inQ3-2015 from Qualityteam of Syntel. SandhyaR Kanal