Sandhya Kanal is seeking a challenging career opportunity utilizing her outstanding work ethic and skills in customer service, administration, and event management. She has over 11 years of experience in executive assistance, facilities management, and space management. Currently, she works as an Executive Assistant for the COO of Syntel, where she manages the COO's calendar, improves office efficiency, and enhances communication. Previously, she has worked for Jones Lang Lasalle and Yahoo India in various administrative and facilities roles, handling client visits, space management, and ensuring quality service. She is proficient in Microsoft Office and has received several awards and recognitions from previous employers for her work.

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Address:B/507, Lok AanganCHS, GGS Road,Mulund Colony,Mulund(W),Mumbai- 400082
Cell No: 98215 95084
Email Id: Sandhya_godhwani@rediffmail.com ;sandhya.rkanal@gmail.com
EXECUTIVE ASSISTANT
 Seekingachallengingcareeropportunitythatwouldeffectivelyutilize outstandingwork
ethics,managementskills,broadknowledgeincustomer serviceand organizationalleadership
 Acknowledgedasa goal‐orientedprofessional withoutstandingabilityinidentifyingand
capitalizingonopportunitiestostrategicallyimprovesystemsandbusinessprocedures
AREAS OF EXPERTISE
 Office andExecutive Administration
 EventsManagement
 Oral / WrittenCommunicationSkills
 Database and RecordsManagement
 ProblemResolution
PROFESSIONAL EXPERIENCE
Executive Assistantto COO,Syntel Ltd Dec2015 - current
 Provide administrative andbusinesssupporttothe COOand supportothermembers of the
executivemanagementteam.
 MaintainCOO’scalendar-- planand schedule meetings,teleconferencesandtravel.
 Improvedoffice efficiencybyimplementingcolor-codedfilingsystemandintroducingadditional
time-savingmeasures.
 EnhancedcommunicationbetweenBusinessReporting teamand executiveteam, fosteringa
sense of teamworkandcollaboration.
 PlannedandcoordinatedPRinitiatives,businessdevelopmentevents,partnerretreats,holiday
partiesandmore.
 Create Expense reportandfilingsystem &maintaininginternal clientfilingsystem.
 Developandmaintainalertsystemforupcomingdeadlinesonincomingrequest,projectsand
events.
 Assistwithteambuildinginitiativesandoverallsupportfor maintenance of Organizational
structure and employeemorale.
 ProcessTravel expenseandreimbursement.
 AttendingClientVisitsincoordinationwiththeiritinerary.
Executive – Admin, Syntel Ltd Sept 2013 – Nov2015
 TakingInductionof newjoinees,referringthe administrative policiesandmanuals.
 HandlingClientvisitsandinternal corporate events,Town - hall etc.
 PreparingMOMand ensuringthe teamhascompletedthe taskas perthe timelines.
 Space Management- MaintainingOccupancyreportforMumbai (Powai,Airoli&Seepz
location).
 Managing yearlyauditsconductedbyinternal auditteams,InfoSec&Qualityteamto
maintainvendorcompliance.

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 RatingFM servicesasperthe SLA and conductingregularmeetings.
 Proactivelyworkingoncontrollingthe costof the processandoptimize revenue.
 To introduce newprocessinline withorganizationneeds.
Executive – Admin & Facilities, JonesLang LaSalle 16 May 2005 – 22 Aug 2013
 FacilityManagement - Managing& assistingthe teamfordailyoperations&facility
managementatclient offices.
 Workedas FacilityExecutivewithEmployer JonesLangLaSalle forClient-Yahoo!India
PvtLtd from1st
Dec2008 to 31st
Dec’2012 for Mumbai & Pune.
ROLES & RESPONSIBILITIES
o Incharge for FacilitiesOperations forYahoo!Pune premisesfrom 1stDec’2008 to 15th
Feb’2010
o FacilitiesOperationsof Yahoo!MumbaiSite sinceDec’2008till Dec’2012.
Facilities Operations:
 To ensure upkeepof the facility,&responsible formaintainfacilityservices&processes.
 Supervisionof Cafeteria,WashroomandOffice cleanliness
 Travel,accommodationarrangementsforemployeesduringseminars/conferences.
 To ensure caterersare maintainingahighstandardof hygiene inthe servicesareas,
prominentlydisplayof menusincafeteria.
 To have regularKitcheninspectiondone attheirpremises,toensure trackingisdone on
the vendorcrockerylike spoons,plates etc. toensure noshortage.
 Maintenance of Batch Statusreportfor EmployeesFoodCard& consumptionpattern.
 To facilitate FoodCommittee Meetings&tocarry outsurveyof employee feedback.
 Security& SafetyManagementviz.FirstAidHelp,EmergencyResponse team, arranging
Fire EvacuationDrill Programto support BCP.
Procurementand Vendor Management:
 To track the consumptionpatternforall consumables.
 Have PeriodicMeetingswith Vendor;circulate the MOMwithtimelinesonissues&to
ensure StatutoryCompliance isadheredbythe Vendors.
Profitability/SavingsInitiatives:
 Assistthe IndiaAccount Manager/FacilityManagerwithgeneratingoperational savingsand
creatinginitiativestoimprove processesandpractices.
 Preparingadministrativebudgetandtocontrol costswithinthe budget.
CustomerService / ClientRelationships:
 Provide superiorcustomerservice;Pro-activelymanage employee’s expectations ensuring that
the service levels are maintained.

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 Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end
user.
Risk Management:
 Followestablishedescalationandincidentreportingprocedures
 Work closelywithEngineeringandFacilitiesinrelationtothe completionof workorders/
contractor managementandagreedoperationalprocedures
 EnsuringAMC for Technical relatedmatters are closedonannual basis&machines/equipment
are serviced/maintainedontimelinesmentionedandPPMiscarried outas per the schedule.
Reporting:
 Assistinthe budgetingprocess&providingbestfacilitieswithinpredefinedbudget.
 Contributingto MonthlyManagementreportforQuarterlyBusinessreview.
Sr. Executive- Facilities,BAContinuumSolutionsPvtLtd 16th
May’2005 to 1st
Oct’2008
 Provide adetailedsummarystatusof callsona daily/weeklyandmonthlybasis.
 Organizingin-house EventssuchasRewardsandRecognition&teamBuildingactivities.
 Guest House Management.
EducationCounselor,ComputerStationInc. 22nd
October’2003 - 30th
April’2005
 HandlingEnquiresrelatedtocomputercourses&Counselingstudentsforcourses.
 Targetingto achieve higherconversionratio(EnquiresturnedasEnrollment).
CAREER SUMMARY
 11 yearsof workexperience in Executive administration &supportfunctions
 Rich Exposure of workinginthe field of Events,facilities andSpace Management.
EDUCATION
Graduated in Commerce from University of Mumbai, K B Girls College, Thane in March 2003
TECHNICAL SKILLS
 Proficient in Microsoft Office application (Word, Excel, Outlook)
ACHEIVEMENTS
 AwardedAppreciationcertificate frompreviousemployerJonesLang Lasalle.
 AwardedPaton the back certificate inQ4-2012 fromClientinYahoo office formanaging
Mumbai Operations.
 AwardedSPOTRecognition inQ3-2015 from Qualityteam of Syntel.
SandhyaR Kanal

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