Kelly has over 12 years of experience in various professional roles including accounting, project management, human resources, and litigation for banking firms. She has a strong background in office software, business continuity planning, payroll processing, and handling leaves of absence. Her work history includes positions as a freight claims analyst, billing supervisor, accounts receivable analyst, operations unit manager, bad debt collector, litigation team manager, and litigation team analyst. Kelly has an Associate's Degree and certifications in Six Sigma Greenbelt and as a Competent Toastmaster.