District Director, multi business - 8 years of experience

1. Angel Marie Assid
2487 River Oaks Dr
Columbus Ohio
216-832-5109
angelmassid@yahoo.com
QUALIFICATIONS SUMMARY
Offering 3 years of MANAGEMENT and 7 years of MULTI-UNIT MANAGEMENT experience.
Excellent planning, organizational and administrative skills combine with strong performance in staffing,
productivity improvement, and customer service satisfaction. Demonstrates high level of professionalism
and compassion with customers and employees. Qualifications include the following:
• Staff Hiring and Development
• Purchasing & Inventory Management
• Community Event Planning
• Recognized for Outstanding Time
Management and Administrative
Abilities
• Food Cost Control/Property Management
• Drive Revenue/Expense Control
• Drive Sales Growth
• Operations Management
• Customer Service & Retention
PROFESSIONAL EXPERIENCE
Highland Ventures LTD. Ohio (2002-present)
District Director (2008 – present)
 Recruit for management and customer service; participate in face-to-face interviews, phone screening
candidates, and review resumes
 Responsible for developing an efficient staff to ensure great customer service and sales growth.
Promoted 14 managers, 17 assistant managers, multiple shift leaders
 Currently manages 87 employees in eight different locations. Successfully set up, staffed, and opened
six new stores.
 Works with managers to reach established sales, revenue, and expense control goals
Achieved 48% revenue growth, 84% of current staff above company sales goals
 In 2013 resided over 9 businesses producing $3,888,614 in Annual Revenue
 Coordinate and execute community events for marketing purposes.
Raised over $800 for Relay for Life, $52000 for Lymphoma over three years
Coordinated five successful blood drives for Red Cross
Manager/Assistant Manager (2004-2008)
 Training and development of staff
 Scheduling to ensure excellent customer service while reaching set payroll percentage
goals
Sales Associate (2002-2004)
Urban Minority Alcohol and Drug Abuse Outreach Program, Toledo, OH Summer 2004
Intern
 Successfully coordinated all aspects of the first UMADAOP Tobacco Free African
American Health Fun Fest
 Results achieved: 32 agencies- 350 participants
RELATED EXPERIENCE
Presenter- I have experience with presenting assigned topics at regional meetings with 40-300 in
attendance.
Big Brother Big Sister- I have been active with the BBBS program since 2002. I have been matched with
the same sister for the last twelve years. I have had the pleasure to encourage and guide her through
graduating high school and attending college with out the presence of either parent.
EDUCATION
Cleveland State University, Cleveland, OH ~MBA in Business Administration
The University of Toledo, Toledo, OH ~ BSPS in Pharmaceutical Administration