1. 3 Rosslyn Road
Walthamstow
E17 9EU
07904 862 329
Andrea Phillips
I am a hardw orking, conscientiousperson, whoacceptschallenges with enthusiasm. I am an industrious accountable individual
w ho believes in good time keeping and is able to accept responsibility as w ellas delegate. From January 2002 until August
2003 I travelled extensively through Europe, this broadened my horizons, exposed me to a variety of different culturesand
made me a more mature and responsible person. I have basic aptitude for Spanish & Modern Greek Languages.
Professional Experience
Company
Unicorn AssetManagement – Office Administrator (Temp role) Jan 2014 – present
 Travel and Diary arrangements
 Expenses
 Producing reports
 Processing Invoices
 Arranging meetings
 Updating w ebsite
 Any other adhoc duties
Fidelity -PA to Head of HR and Head of Change and Business Management - June 2014 – August 2015
 Arranging internaland externalmeetings, conference calls, video conferences and hospitality
 Organise events such as leadership off-sites, workshopsand departmentalmeetings - taking care of all logistical
details.
 Preparing agendas and issuing papers for regular management meetings.
 Preparing and review ing documentation – spread sheets and first draft presentationsas wellas to review the content
of such documentation to ensure accuracy,suitability and relevance of the information being presented.
 Managing telephone traffic and other correspondence, including effective escalation as required
 Scheduling and booking traveland meeting itineraries
 Provide other administrative support, including processing invoices and expense claims on a regular basis
 Effectively running the UK Corporate Induction
 Taking care of all logistics for Leading Differently Training Programme
 Amending org charts and presentations
 Co-ordinating Appraisals and Executive Goal settings
 Co-ordinating HR Team meetings
 Dealing w ith Externalcontractors
 General PA Duties
Barclays Bank - PA to Director Group ER & Chief of Staff and Head of Change (HR Department)
January 2014 – April 2014
 Diary Management
 Booking travel
 Arranging meetings
 Amending documents
 Keeping holiday and sickness records
 Expenses
 Maintaining organisationalcharts
 Any other ad hoc duties
June 2013- October 2013
I w orked for AIGfor almost 5 Years, forming great relationships w ith both my boss and my team mates. How ever many
changes w eretaking place and I could no longer foresee a future there. I therefore decided to take 5 months career breakand
spend the summer abroad.
AIG / Chartis Insurance:Regional HRAssistant/PA:Nov 2012 – May 2013
 First point of contact for new starters to the company, involved in the induction process.
 Maintaining outlook lists for Head Quarters
 Updating intranet and Docushare
 Consolidating reports for higher management.

2.  “Go to person” for any HR enquiries
 Involved in the year end process e.g RRP, DDI Training.
 Contributing to HR New sletter
 Training PA’s on new HR procedures
 Working alongside training and learning development team
 Co-ordinating w orkshops
 Liaising w ith all the HR managers and their teams in all the regions
AIG / Chartis Insurance:PA –HR and Legal:Oct 2008 – Nov 2012
HR- PA to Head of HR
 Know ledge of PeopleSoft Running reports, data inputs, employee profiles
 Administrator for Insala, Running reports, IDP’s, Bio’s, amending and inputting data, setting up new employees.
 Co-ordinating management training programs, for example managing fromthe Front, V2E, SLIM and EDSAT w hich
involves, approval& budget request, nomination process, communicating w ith delegates and trainers before and
after the course, contractswith the venues and arranging travel.
 Recruiting process, viewing CV’s, Letters, starterpacks, induction.
 Pow er Point presentations
 Know ledge of Visio – creating Organisationalcharts
 Involved in Re-location of members of staff and dealing w ith MOPS
 Co-ordinating Appraisals and Executive Goal settings
 Maintaining staff personalfiles
 Dealing w ith invoices, expenses
 Stating requirements needed fromcountries and capturing input.
 Point of contact if any assistant is needed regarding conferences or training
 General HR admin duties. Eg, letters - staff anniversaries, bonuses, and salary reviews.
 Diary and travelmanagement
 Holiday & Sickness monitoring for HQ and holiday monitoring for management in the countries
 Dealing w ith job requisitions and car approvals
 Arranging visas
 Assisting with BUPA and Benefits
Legal – PA to Head of Legal
 Audio typing
 Amending legal documents
 Apostilling ( legalisation of documents)
 Maintaining legal files
 Invoicing and expenses
 Diary and travelmanagement
 Arranging lunch and learns
 Video conferencing and conference calls
 Preparing legal documents
Tenon Recovery:Team Secretary/PA to Insolvency Practitioner:Sept 2007 –Oct 2008
 PA to Insolvency Practitioner and supporting his team of 1 Manager and 6 case administrators.
 Assisting the Payment Scheme Department
 Travel arrangements and diary management.
 Audio typing (about 50% of the role)
 Preparing pow er point presentations
 Filing, data entry, ordering office sundries, post, generaladmin support
 Setting up new caseson the systems.
PNC Publishing:Customer Service Executive:March2006-Sept2007
 Obtaining competition w inners details fromthe publications PNC Publishing has placed promotions in, notifying
w inners of their prizes and arranging with the PR and brands involved to ensure prizes are dispatched w ithin the
agreed time frame.
 Dealing w ith any queries, including delayed prizes and any issues either the w inner or PR/Brand may have
 Ensuring w e have a copy of every publication a promotion has been placed in. Maintaining and updating both the
electronic and manual portfolio
 Sending copies of publications out to PR’s and branding
 Maintaining competition entry statistics, presenting these to Account Managers when necessary.
In addition, I also assist the Promotions Manager and cover her role in addition to my responsibilities w hen she is aw ay. This
includes:
 Maintaining the scheduling documents and ensuring that all w orkand activity is captured and that deadlines are
communicated to PNC Publishing Staff and adhered to
 Ensuring that all copy, logos, visuals and other promotional components are delivered to the publications on deadline
and they meet the correct requirements and technicalspecifications.

3.  Ensuring that each promotion is approved and signed off within the agreed deadline, and featured brands receive
correct and appropriate representation within the specific restrictions of each publication.
 Where necessary, write copyright or edit copy for promotionalactivity.
 Seek to increase amount of space w ith currentcustomers and follow up approachesto new titles.
TELECOM 1: PA: Jan 2005- Mar 2006
 Diary Management, organising meetings and travelarrangements for the MD and company directors
 Managing the booking systemfor the conference rooms and organising the provision of equipment and catering
 Managing contracts with suppliers, organising regular meetings and collating relevant reports
 Organising the provision of staff with recruitment agencies. Interview ing and training temporary staff
 Dealing w ith customer queries and complaints
 Authorising invoices, filing, ordering stationary and other sundries.
EDUCATION
HENDON SCHOOL Sept 95 – June 97
A Level English Literature
COPTHALL SCHOOL Sept 90 – June 95
10 GCSE passed at grades A – C (inc English and Maths)
SKILLS PROFILE
I have a proven trackrecord of managerialskills, delegating responsibilities, arranging team meetings and presenting monthly
reports to higher management. I can adapt to either an unaided w orking environment or w ithin a team surrounding. I have
excellent presentation and analyticalskills, and am able to relate effortlesslyto people at all levels across the organisational
spectrumto achieve quality and agreed project and contract timescales in a high pressured environment.
I have strong computer skills and I am proficient in severalpackages including Microsoft Office, exceland Pow erPoint. I hav e
also gained a distinction in computer literacy, concepts of ITevaluation of software/hardware fromthe RSA. I am confident w ith
HR Systems, PeopleSoft and Insala. I have strong research and analyticalskills and I am familiar w ith w riting monthly reports
on figures, brand promotions, competitor’s activities and product improvement and reporting on my company is performing. I
have a w orking know ledge of a wide range of primary and secondary research and analyticalmethods.