1. Natasha S. Walker
1011 Hill Street
Burlington, NC 27217
Home# 336-270-5545
Cell # 336-458-7043
email: nswalker38@yahoo.com
Objective
Obtaining a position with an institution that will enhance and use my skills from several years of
experience in Clinical Support and Office Administration.
Skills and Abilities
Office support (phones,faxing,filing) excellent oral and written communications, records
management, insurance and collections procedures, ICD-10-CM, HIPAA Guidelines, Knowledge
of multiple EMR systems (EPIC, Allscripts, NextGen, etc.), MedLook 4.0 Billingand Coding, HEDIS
records review/retreival. Ability to identify specific clinical data forms (SOAP notes, lab reports,
pathology reports, etc.) and their relevence in the health information management and
insurance/billiing industry. Data Entry, Medical Terminology, Microsoft Office, Word, Excel,
Power Point, very detail oriented, outstanding organizational skills.
Experience
ROI Specialist MRO Corporation
December 2014-Present King of Prussia, PA
Handling the daily Release of Information for medical records requests on-site for multiple Duke
Medicine clinics via the Epic EMR system. Providing customer service for walk-ins, email/fax, and
requests via US mail.
Inspector/Line Leader Matchpoint Enterprises
Dec. 2012-Dec. 2014 Burlington, NC
Inspected finished product for defects, packaged for shipment, printing labels, logging/tracking inspected
material, lead production for packaging, rework, and quality inspection of outgoing products.
Medical Records Reviewer Outcomes Health Information Solutions
October 2012-January 2014 Alpharetta, GA
Processed medical records requests by commuting to various healthcare facilities to review
requested records for accuracy, scanning and copying in a timely manner during the Payment
Integrity Auditing and HEDIS Review Season.

2. Senior ROI Specialist/Area Manager Healthport Technologies
January 2012-August 2012 Alpharetta, GA
Processed medical records requests daily for various healthcare facilities by reviewing and
scanning medical records (paper & EMR) for accuracy, co-managed various sites where company
representatives were assigned. Performed HEDIS record reviews and internal audits to assure
quality performance of other records reviewers.
Education
Healthcare Documentation
ICD-10-CM
At-Home Professionals
Certification
2016
AHIOS Institute
Release of Information Specialist
Certificate
2016
Medical Billing and Coding
Ultimate Medical Academy-Online
Diploma
2011
Medical Office Administration
Alamance Community College
Associate's Degree
1995
References
Marti Rudisill
Alamance Burlington School System
Elementary Education
336-266-8638
Deanna Bradshaw
Independent Contractor
Healthcare
336-343-5625