Edvin Freytes Ramos is seeking a position that allows professional and academic growth. He has experience in customer service, medical billing, office administration, and data entry. His education includes a Bachelor's Degree in Psychology and Behavioral Sciences from Universidad Metropolitana de PR and a Technical Degree in Medical Billing and Office Administration from Business Training Institute.

1. EDVIN FREYTES RAMOS
University Gardens, San Juan, PR
danhue3@gmail.com
(787)960-5483 / (939)389-5969 / (787)408-4699
OBJECTIVE
To secure a position with a well-established company that allows me to grow professionally
while I apply the knowledge acquired on my academic courses in order to provide both, the
company and myself, with the most satisfactory experience.
CORE SKILLS
Customer Service skills; Archiving and organizational skills; Observant and receptive to details;
Proficient verbal and written skills (English & Spanish); Office Management and related tasks;
Transcription & translation of documents; Effective training and coaching skills; Codification
(CPT/ICD-9); INMEDIATA; ASSERTUS/PROCLAIM; Microsoft Office 2013 and prior versions.
PROFESSIONAL EXPERIENCE
Medical Billing Representative; 2015
Puerto Rico Pathology (Laboratory); San Juan, PR
 Billing and Collection of services provided to patients (Medical Insurance and Private).
 Entry of demographic data of patients and their medical insurance information into System
Database.
 Reconciliation of checks and payments/adjustments postings.
 Transcription of clinical reports.
Office Assistant/Receptionist; 2013
Dra. Ingrid Marín Espiet-Clinic Psychologist; Guaynabo, PR
 Management of appointment book and agenda.
 Front desk, customer service and general administrative tasks.
 Management of patient record files and other confidential archives.
 Entry of patient’s information into database.
Senior Team Leader/Assistant Ops. Manager; 2006
Appletree Answering Service; San Juan, PR
 Assisted Operations Manager and Ops. Director with the management and supervision of
operational efforts at the San Juan Branch offices.
 Scheduling and forecast for Operations/Call Center Department.
 Translation of official documents for the benefit of regular employees and supervisors.
 Designation and implementation of training protocols.
EDUCATION
Universidad Metropolitana de PR
San Juan, PR - 2015
Bachelor Degree,
Psychology and Behavioral Sciences
MBTI, Business Training Institute;
San Juan, PR - 2013
Technical Degree,
Medical Billing and Office Administration
Credits: Social Work-Record
Management; Social Psych.;
Developmental Psych.; Goals Therapy
Sociology; Social Psych.
Credits: Document Management and
Filing; Keyboard Skills; Laws &
Regulations; Microsoft Office
Applications; Medical Billing-Coding;
Medical Billing-Software’s; Billing
Procedures

2. EDVIN FREYTES RAMOS
University Gardens, San Juan, PR
danhue3@gmail.com
(787)960-5483 / (939)389-5969 / (787)408-4699
AFILLIATIONS & CERTIFICATIONS
 AFAMEP, Asociación de Facturadores Médicos de PR; Id# 12895
 HIPAA & HITECH Certification; 2014
 Fraud Law & Abuse Certification; 2013
 Exceptional Customer Service, DirecTV; 2004
 Peer Counseling for recently diagnosed HIV patients; 2012
 HIV Prevention and risk reduction @ MOSAICO; 2012
REFERENCES: Available upon request.