updated resume 2016

1. Henry.Codd@yahoo.com
LinkedIn: http://www.linkedin.com/pub/henry-codd/34/2a/975
Objective
Seeking staff accountant position where my previous Treasury Management skills will
provide exceptional financial analysis management identifying areas for cost reduction and
revenue enhancement. Stable record of reducing costs, growing client relationships and
developing new opportunities for growth in revenue by creating solutions to increase profit
margins. Solid financial analysis skills complement ability to make critical decisions,
manage cash flows and forecast budgets.
Summary
Treasury Operations/Sales Financial Planning and Analysis
Client Development Payroll Processing
Financial Statements Invoicing
Cash Flow Projections Accounts Receivable/Payable
Budget Variances Project Management
Achievements
 Created career change plan in 2013 to complete remaining accounting classes
required for CPA exam and achieve career goal as staff accountant and successfully
passing CPA exam in 2016/2017
 Ten years progressive experience in Treasury Management Operations and Sales
 Developed high performance teams by identifying individual core strengths and
abilities in order to create effective plan fulfilling client needs and profit margins
 Achieved MBA while working full time and traveling to client receivables centers
 Gained extensive project management experience by collecting and applying
individual team members approach to project in order to develop successful
approach to assignment from diverse team professional experiences
 Transitioned from Treasury Management Operations to Sales/Client Account
Implementation creating a new position and department dedicated to reducing
conversion timeline to converting new client accounts to Treasury Management
account deposit setup by developing relationships across several departments
including sales, operations, product development and commercial loans accounting
for all service fees based upon account balances
Experience
Lowe’s Home Centers, LLC – West Chester, OH
Department Manager – Nursery 2014 – Present
Responsible for the overall performance of the OSL&G department. Achieve department
sales and margin budgets while maintaining payroll and other controllable expenses.
Manage inventory and shrink to budget. Complete all reports in an accurate and timely
manner. Communicate policy updates and daily work tasks/projects with accountability on
individual and overall team basis. Ensure department associates are trained in all aspects
of assigned work tasks and maintain power equipment licenses in accordance with Lowe’s
policy.

2. Sales Pro Specialist 2012 – 2014
Responsible for providing superior customer service in both the fashion bath and plumbing
repair departments. Provide quick, responsive recommendations specific to the plumbing
trade to assist customers in basic plumbing repair projects. Provide installation service
sales, special order product sales, extended protection plan coverage and Lowes credit
products to increase department sales and exceed customer expectations. Offer MyLowes
card product to every customer so they can track their purchases and product warranties.
Customer Service Associate III 2012 – 2014
Responsible for providing friendly customer service by answering customer questions,
providing purchase assistance and keeping shelves stocked in all areas of the store as
assigned. Front-end customer service responsibilities included front line initial customer
contact walking customers to product location, processing customer returns, credit
applications, answer incoming phone calls, paging store associates, paint mixing, Rug
Doctor rental, assisting customers with loading purchases into vehicle and all other front-
end duties to provide exceptional customer service.
CCSG/Cinmar- West Chester, OH
Credit/Order Review Team 2005 - 2009
Investigate phone and Internet orders identified by system as high risk for credit fraud
prior to order shipping from warehouse. Resolved chargeback issues from credit card
companies by providing shipping and signature verification of delivered orders. Identified
high risk shipping addresses, email addresses and phone numbers from past fraud orders to
reduce future losses.
Fifth Third Bank - Cincinnati, OH
Cash Management Billing Analyst 2004
Billed monthly fees for new commercial clients based on cash management products and
services utilized by client. Maintained client relations by resolving billing disputes and
modified pricing when minimum account balances were maintained. Streamlined monthly
service fee reporting increasing percentage of fees collected while reducing aging of
receivables.
Verizon Wireless, Inc. – Cranberry Township, PA
Action/I2K Service Support 2003
Reduced customer cancellations by resolving issues and recommending service plans
targeted to their individual wireless plan needs. Trained new employees in product sales
and customer service skills within call center environment.
First Virginia Bank – Annapolis, MD
Cash Management Operations Supervisor 2002
Oversaw daily lockbox operations, ensuring timely deposit process and accurate invoice
data collection. Met with potential commercial clients to recommend cash management
products based on specific needs. Established morning meeting updates to communicate
client process changes and bank policy updates. Prepared monthly management reports
and projected increased cash management fee revenue. Managed lockbox system upgrade
to facilitate increased processing volume to meet planned sales growth. Assigned sales
territory responsibility after hiring in operational role.

3. Griffin and Company, Inc. – Washington, DC
Director of Finance and Administration 1999 – 2001
Prepared financial statements, budget variance analysis and capital expenditure
recommendations for meetings with President on a monthly basis. Assumed all human
resources functions in 2000. Contracted office systems and IT support reducing salary
expenses. Updated President weekly with cash flow projections, accounts receivable aging
and recommendations for reducing internal expenses. Developed employee policies to
clearly communicate Griffin and Company’s mission.
Chevy Chase Bank – Laurel, MD
Operations Manager 1998 – 1999
Managed daily lockbox workflow. Implemented process and system improvements, as well
as testing changes. Supported cash management sales group in meeting sales and service
goals. Led daily team meetings. Prepared monthly reports and budget analysis.
PNC Bank – Pittsburgh, PA
Implementations Analyst 1996 – 1998
Promoted to Analyst/Officer responsibilities in 1996 by building collaborative peer-level
relationships across all cash management areas to assure client service needs were
accomplished by project deadline. Ability to manage over 35 projects involving 20
commercial clients by developing specific project plans with client and cash management
team, resolving any issues by aligning most effective resources in order to assure client
deadline is maintained.
Operations Supervisor 1991 – 1996
Managed daily lockbox workflow. Promoted to Analyst position after developing strong
client relationships within cash management operations. Promoted to officer status in 1996
providing client support and liaison to sales team.
Education
Cincinnati State, Accounting Classes 2013 - Present
University of Pittsburgh, Katz School of Business, MBA 1995-1998
Indiana University of Pennsylvania, BSBA Finance, Economics 1984-1988
Honors
Phi Theta Kappa Honor Society, Beta Gamma Sigma Chapter
The Ohio Society of CPAs
National Society of Public Accountants