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Acquisition of Landmark Knowledge from
Static and Dynamic Presentation of Route Maps
Paul U. Lee (pauly@psych.stanford.edu)
Department of Psychology, Bldg. 420
Stanford, CA 94305 USA
Heike Tappe & Alexander Klippel ([tappe, klippel]@informatik.uni-hamburg.de)
Department for Informatics, University of Hamburg
Vogt-Kölln-Str. 30, 22527 Hamburg, Germany
Abstract
This contribution reports on ongoing collaborative
research at the University of Stanford, Department of
Psychology, and the University of Hamburg, Department
for Informatics. Extending the research on the effects of
static vs. dynamic route presentation on perception and
memory (Klippel et al., 2002), we examined different
route presentation methods that are commonly used
today (e.g. internet maps, GPS maps, etc.) and their
effects on the subsequent route memory. Participants
learned a route from a map of a fictitious town. The
route was presented to them either as a solid line (i.e.
static), a moving dot (dynamic), or a dot superimposed
on a line (mixed). In a subsequent recall task,
participants in all three conditions remembered
equivalent number of landmarks, but participants in the
dynamic condition recalled less pertinent landmarks than
those in the static condition, who in turn recalled less
than participants in the mixed condition. The results
highlight the importance of landmarks at decision points
and hint at differences in mental processing of
dynamically and statically presented spatial information.
Introduction
Giving route directions is a complex task that involves
several aspects of spatial cognition (cf. Couclelis, 1996)
and varies significantly depending on the source of
route information. The directions differ for face-to-face
interactions, written directions, and sketch maps. They
also differ when a route is recalled from memory or
when it is described while looking at a map (see e.g.,
Tappe & Habel 1998; Klippel et al., 2002).
Route maps in particular have gained much interest
in recent years as an effective tool to convey route
information. Maps convey meaning in graphic form, in
a similar manner that descriptions convey meaning by
words. However, maps can provide richer and more
veridical information of geographic space, employing
relation-preserving mappings from the geographic
sphere to a two-dimensional, bounded, and external
medium.
For example, a route direction “Shell gas station is
north of McDonald’s” can be expressed succinctly in
maps (Figure 1) by placing an icon of a gas station on
the north side of an icon of McDonald’s. Maps have
further advantages since they can embed other
information such as the metric distance without
additional cost.
Figure 1: Graphical representation of the direction
“Shell gas station is north of McDonald’s”
Despite the ability to preserve precise relations of
geographic space, maps often contain modified features
of the physical environment. For example, they may
alter the angles of intersections or idealize the positions
of landmarks, as these are abstracted to cartographic
point-like symbols. Nonetheless, the qualitative
locative information of the landmarks is maintained, for
example their position at a corner of an intersection.
The benefits of maps are apparent from their
ubiquitous existence in our culture. Recently, route
maps have become widely available through the Web
and on-board navigation systems (e.g. Agrawala &
Stolte, 2001). Despite the ubiquitous status of route
maps, optimal visual representation methods are still a
matter of research.
For example, route maps integrated in on-board
navigation systems present routes dynamically with a
moving dot that traverses through the map to simulate
an imagined navigator. In contrast, internet maps
present information statically with lines representing
the route. Differences in presentation modes are caused
by technical constraints of each medium, rather than by
considering cognitive efficacy. When determining
which of these two presentation modes—dynamic or
static—would provide better instruction for users,
dynamic presentation seems to be more attractive and
effective at first glance. Animated graphics have
shown to be more effective than their static counterparts
in some studies (e.g. Kieras, 1992; Nathan et al., 1992).
N
However, Tversky and colleagues (2001) argue that
advantages in animated conditions of these studies are
due to other factors, such as interactivity or inclusion of
information that are not present in static conditions.
Furthermore, other studies fail to demonstrate
advantages for animations altogether (e.g. Morrison,
2000; Hegarty et al., 1999).
Why do animations fail to show any benefits over
static diagrams? One explanation is that although
motion in animations is perceived continuously, people
comprehend and remember it in discrete steps (Zacks et
al., 2001). The discretizations of events occur
systematically and the break points of the events (i.e.
points where events are segmented) are better
remembered than other points within an event.
Similarly, when people recall route information, they
decompose the route into a set of discrete path
segments, consisting of only minimal information such
as turns and landmarks at the turns, in congruence with
effective wayfinding aids (Jackson, 1998). Turning
points are better remembered than non-turning points,
as most of the landmarks and streets along the route are
ignored and omitted (Tversky & Lee, 1998; Denis,
1997), or parts of the route are chunked to more
complex route segments (Klippel et al., 2002).
Based on these observations, we predict that
dynamically presented route information would hinder
effective segmentation since a continuous presentation
would bias the user to attend to features along a path
equal to those at turns. In the following experiment, we
present route information to participants dynamically or
statically and examine how the presentation mode
affects their memory of landmarks.
Landmarks are important features in organizing the
memory for spatial information and they are vital to
route directions (e.g. Denis, 1997; Klein, 1982).
Landmarks are distinguished features of the
environment clearly standing out of a multitude of
spatial information perceivable by the senses. They
fulfill various functions in organizing route directions,
for instance demarcating decision points (e.g. “turn left
at the restaurant”), confirming correct progression
along the route (e.g. “continue past the school”), or
providing a global bearing (e.g. “the sea is on your left
and the mountains are on your right”).
We predict that a dynamic map with a moving dot
would create equal memory trace for landmarks at the
turns and landmarks along the route. In contrast, we
predict that participants would remember the landmarks
at the turns better when they learn from a static map.
By studying how various presentation methods affect
the underlying route memory, this study can suggest
how applications should be designed to best utilize
cognitive structures. Since landmarks at turns are
critical components of route information, we will focus
on participants’ recall of these landmarks.
Dynamic vs. Static Presentation of Maps
Participants
Sixty-four undergraduates, 36 male and 28 female,
from Stanford University participated individually in
partial fulfillment of a course requirement. The
minimum criterion of 20% recall rate eliminated the
data of two men and four women. The data of the
remaining fifty-eight participants were analyzed.
Material and Procedure
We employed a map of a fictitious town consisting of a
street network and various landmarks, such as
McDonald's and gas stations. We restricted the design
to the following functions and appearances of
landmarks:
‱ We pre-tested and chose only well known
landmarks, such as McDonalds and Seven
Eleven, which were instantly recognizable to
everyone.
‱ The landmarks were placed only at street
intersections, thus landmarks along the route and
at turns are equally viable decision points.
‱ There were an equal number of landmarks at
turning and non-turning intersections.
‱ We restricted ourselves to point-like landmarks
and avoided street names.
The route in the map was presented statically,
dynamically, or both. The static condition presented
the complete route between a start and a destination
point as a solid line (Figure 2). In contrast, the dynamic
condition conveyed the route with a moving dot, which
represented an imagined navigator traversing through
the route. A mixed condition combined the static and
dynamic components of the route presentation by
superimposing a moving dot on a solid line.
Figure 2: Static presentation of the route
The participants were assigned randomly to one of
the three presentation conditions. They were asked to
remember the route as they viewed the map. They were
also asked to verbalize the route during the viewing
session. They viewed it three times, for 1.5 minutes
each. After they finished verbalizing the route, they
were given a map with only the street network and were
asked to draw the landmarks they remember.
Recall Memory of Landmarks
Turns Non-turns Total
Dynamic 52.0 50.9 51.5
Static 55.3 44.7 50.0
Mixed 59.0 43.3 51.2
All 55.5 46.3
Table 1: Proportion of recalled landmarks (in %)
Table 1 illustrates the percentages of recalled
landmarks when the route was shown dynamically,
statically, and both. The landmarks at the turning
intersections were recalled better (55.5%) than the
landmarks at the non-turning intersections (46.3%).
F(1,55) = 5.25, p < 0.026. Furthermore, planned
contrasts showed that the landmarks at turning and non-
turning intersections were recalled equally well (52.0%
vs. 50.9%) for the dynamic condition (t(55) = 0.153, p
> 0.4), but the landmarks at the turning intersections
were remembered slightly better (55.3%) than the non-
turning intersections (44.7%) for the static condition
(t(55) = 1.47, p < 0.074). These results suggest that the
presentation mode affects the route memory. In the
dynamic condition, participants seemed to follow the
movement of the dot along the route and attend equally
to all landmarks. In static condition, participants
seemed to attend to all landmarks during verbalization,
but their subsequent recall showed better memory for
landmarks at the turns, i.e. landmarks that are more
pertinent to the route.
Surprisingly, when a moving dot was superimposed
on top of a static route, participants recalled even more
landmarks at turns (59.0%) than non-turns (43.3%).
t(55) = 2.18, p < 0.017. We expected that this condition
would yield results that are somewhere between those
of dynamic and static condition, since the availability of
both the complete route and the moving dot would give
participants a choice to segment either by following the
moving dot or by using the static route.
However, the results suggest that a combination of
dynamic and static route presentation focuses the
participants' attention further on the pertinent
landmarks, namely on landmarks at turns, than either
presentation mode alone. This is noteworthy because
the mixed condition did not provide any additional
information to help recall landmarks than a static route
presentation. Instead, the benefit seems to come from
directing attention to the appropriate landmarks on the
path segments.
Prior to the experiment, we also had concerns that the
dynamic condition was significantly harder than the
static condition because participants had to reconstruct
the route from a moving dot in dynamic condition.
However, the total number of recalled landmarks did
not differ significantly between conditions (51.5%,
50.0%, 51.2% for dynamic, static, and mixed
conditions, respectively; F(2,55) = 0.04, p>0.9),
suggesting that the recall task was equally difficult for
all conditions.
Conclusion
We varied the presentation mode of routes in maps (i.e.
dynamic, static, and mixed) to examine how it affects
the memory for landmarks at intersections. We
predicted and found that after static presentation
memory for landmarks at turning intersections is
fostered and that, on the contrary, dynamic presentation
of routes constrains users to remember all landmarks
equally. Since landmarks at turns are more critical to
route directions, we conclude that static display of route
information should be preferred over dynamic display.
However, a combination of both—static and dynamic
route presentation—resulted in even better recollection
of landmarks at turning points than by static
presentation, suggesting that mixed presentation can
provide a more effective tool to direct users’ attention
to important cues. The mixed condition combines
benefits of both modes: The static condition allows
users to organize the spatial information at hand more
freely, applying principles he acquired in interaction
with the environment, and it encourages a planning
component. On the other hand, dynamically displayed
information guides users along their way, reducing the
stress to self–organize the amount of time available.
The combination of different presentation modes and
the resulting memory improvement for vital
information add to findings regarding the benefits of
redundant information display (Hirtle, 1999).
An interesting fact is that even though every
information is stressed in the same way in mixed
condition the results indicate the importance of certain
features of the route, i.e. the participants focused on
critical components of route directions. The outcome
encourages further research on the interaction of
various information sources, especially their display by
different modalities.
References
Agrawala, M. & Stolte, C. (2001). Rending effective
route maps: improving usability through
generalization. Proceedings of SIGGRAPH 2001.
Couclelis, H. (1996). Verbal directions for way-finding:
Space, cognition, and language (pp. 133-153). In J.
Portugali (ed.). The construction of cognitive maps.
Dodrecht: Kluwer Academic Publishers.
Denis, M. (1997). The description of routes: A
cognitive approach to the production of spatial
discourse. In Cahiers de Psychologie Cognitive, 16,
409-458.
Hegarty, M., Quilici, J., Narayanan, N. H., Holmquist,
S., & Moreno, R. (1999). Multimedia instruction:
Lesson from evaluation of a theory-based design.
Journal of Educational Multimedia and Hypermedia,
8, 119-150.
Hirtle, S. C. (1999). The use of maps, images, and
“gestures” for navigation (pp. 31-40). In C. Freksa,
W. Brauer, C. Habel, K.F. Wender (eds.). Spatial
cognition II, integrating abstract theories, empirical
studies, formal methods, and practical applications.
Springer: Berlin.
Jackson, P. G. (1998). In search for better route
guidance instructions. In Ergonomics, 41(7), 1000-
1013.
Kieras, D. E. (1992). Diagrammatic displays for
engineered systems: Effects on human performance
in interacting with malfunctioning systems.
International Journal of Man-Machine Studies, 36,
861-895.
Klein, W. (1982). Local deixis in route directions (pp.
161-182). In R.J. Jarvella & W. Klein (eds.). Speech,
place, and action: Studies and related topics.
Chichester, UK: Wiley.
Klippel, A., Tappe, H., & Habel, C. (2002). Pictorial
representations of routes: Chunking route segments
during comprehension. In C. Freksa, W. Brauer, C.
Habel & K. Wender (eds.), Spatial Cognition III.
Berlin: Springer [to appear].
Morrison, J. B. (2000). Does animation facilitate
learning? An evaluation of the congruence and
equivalence hypothesis. Ph.D. Thesis, Stanford
University.
Nathan, M. J., Kintsch, W., & Young, E. (1992). A
theory of algebra-word-problem comprehension and
its implications for the design of learning
environments. Cognition and Instruction, 9, 329-389.
Tappe, H., & Habel, C. (1998). Verbalization of
dynamic sketch maps: Layers of representation in the
conceptualization of Drawing Events. Poster at
Cognitive Science Conference. Madison WI.
Tversky, B. and Lee, P. U. (1998). How space
structures language. In C. Freksa, C. Habel, and K. F.
Wender (Editors), Spatial Cognition: An
interdisciplinary approach to representation and
processing of spatial knowledge. Pp. 157-175. Berlin:
Springer-Verlag
Zacks, J., Tversky, B., & Iyer, G. (2001). Perceiving,
remembering, and communicating structure in
events. Journal of Experimental Psychology: General,
130, 29-58.

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Acquisition Of Landmark Knowledge From Static And Dynamic Presentation Of Route Maps

  • 1. Acquisition of Landmark Knowledge from Static and Dynamic Presentation of Route Maps Paul U. Lee (pauly@psych.stanford.edu) Department of Psychology, Bldg. 420 Stanford, CA 94305 USA Heike Tappe & Alexander Klippel ([tappe, klippel]@informatik.uni-hamburg.de) Department for Informatics, University of Hamburg Vogt-Kölln-Str. 30, 22527 Hamburg, Germany Abstract This contribution reports on ongoing collaborative research at the University of Stanford, Department of Psychology, and the University of Hamburg, Department for Informatics. Extending the research on the effects of static vs. dynamic route presentation on perception and memory (Klippel et al., 2002), we examined different route presentation methods that are commonly used today (e.g. internet maps, GPS maps, etc.) and their effects on the subsequent route memory. Participants learned a route from a map of a fictitious town. The route was presented to them either as a solid line (i.e. static), a moving dot (dynamic), or a dot superimposed on a line (mixed). In a subsequent recall task, participants in all three conditions remembered equivalent number of landmarks, but participants in the dynamic condition recalled less pertinent landmarks than those in the static condition, who in turn recalled less than participants in the mixed condition. The results highlight the importance of landmarks at decision points and hint at differences in mental processing of dynamically and statically presented spatial information. Introduction Giving route directions is a complex task that involves several aspects of spatial cognition (cf. Couclelis, 1996) and varies significantly depending on the source of route information. The directions differ for face-to-face interactions, written directions, and sketch maps. They also differ when a route is recalled from memory or when it is described while looking at a map (see e.g., Tappe & Habel 1998; Klippel et al., 2002). Route maps in particular have gained much interest in recent years as an effective tool to convey route information. Maps convey meaning in graphic form, in a similar manner that descriptions convey meaning by words. However, maps can provide richer and more veridical information of geographic space, employing relation-preserving mappings from the geographic sphere to a two-dimensional, bounded, and external medium. For example, a route direction “Shell gas station is north of McDonald’s” can be expressed succinctly in maps (Figure 1) by placing an icon of a gas station on the north side of an icon of McDonald’s. Maps have further advantages since they can embed other information such as the metric distance without additional cost. Figure 1: Graphical representation of the direction “Shell gas station is north of McDonald’s” Despite the ability to preserve precise relations of geographic space, maps often contain modified features of the physical environment. For example, they may alter the angles of intersections or idealize the positions of landmarks, as these are abstracted to cartographic point-like symbols. Nonetheless, the qualitative locative information of the landmarks is maintained, for example their position at a corner of an intersection. The benefits of maps are apparent from their ubiquitous existence in our culture. Recently, route maps have become widely available through the Web and on-board navigation systems (e.g. Agrawala & Stolte, 2001). Despite the ubiquitous status of route maps, optimal visual representation methods are still a matter of research. For example, route maps integrated in on-board navigation systems present routes dynamically with a moving dot that traverses through the map to simulate an imagined navigator. In contrast, internet maps present information statically with lines representing the route. Differences in presentation modes are caused by technical constraints of each medium, rather than by considering cognitive efficacy. When determining which of these two presentation modes—dynamic or static—would provide better instruction for users, dynamic presentation seems to be more attractive and effective at first glance. Animated graphics have shown to be more effective than their static counterparts in some studies (e.g. Kieras, 1992; Nathan et al., 1992). N
  • 2. However, Tversky and colleagues (2001) argue that advantages in animated conditions of these studies are due to other factors, such as interactivity or inclusion of information that are not present in static conditions. Furthermore, other studies fail to demonstrate advantages for animations altogether (e.g. Morrison, 2000; Hegarty et al., 1999). Why do animations fail to show any benefits over static diagrams? One explanation is that although motion in animations is perceived continuously, people comprehend and remember it in discrete steps (Zacks et al., 2001). The discretizations of events occur systematically and the break points of the events (i.e. points where events are segmented) are better remembered than other points within an event. Similarly, when people recall route information, they decompose the route into a set of discrete path segments, consisting of only minimal information such as turns and landmarks at the turns, in congruence with effective wayfinding aids (Jackson, 1998). Turning points are better remembered than non-turning points, as most of the landmarks and streets along the route are ignored and omitted (Tversky & Lee, 1998; Denis, 1997), or parts of the route are chunked to more complex route segments (Klippel et al., 2002). Based on these observations, we predict that dynamically presented route information would hinder effective segmentation since a continuous presentation would bias the user to attend to features along a path equal to those at turns. In the following experiment, we present route information to participants dynamically or statically and examine how the presentation mode affects their memory of landmarks. Landmarks are important features in organizing the memory for spatial information and they are vital to route directions (e.g. Denis, 1997; Klein, 1982). Landmarks are distinguished features of the environment clearly standing out of a multitude of spatial information perceivable by the senses. They fulfill various functions in organizing route directions, for instance demarcating decision points (e.g. “turn left at the restaurant”), confirming correct progression along the route (e.g. “continue past the school”), or providing a global bearing (e.g. “the sea is on your left and the mountains are on your right”). We predict that a dynamic map with a moving dot would create equal memory trace for landmarks at the turns and landmarks along the route. In contrast, we predict that participants would remember the landmarks at the turns better when they learn from a static map. By studying how various presentation methods affect the underlying route memory, this study can suggest how applications should be designed to best utilize cognitive structures. Since landmarks at turns are critical components of route information, we will focus on participants’ recall of these landmarks. Dynamic vs. Static Presentation of Maps Participants Sixty-four undergraduates, 36 male and 28 female, from Stanford University participated individually in partial fulfillment of a course requirement. The minimum criterion of 20% recall rate eliminated the data of two men and four women. The data of the remaining fifty-eight participants were analyzed. Material and Procedure We employed a map of a fictitious town consisting of a street network and various landmarks, such as McDonald's and gas stations. We restricted the design to the following functions and appearances of landmarks: ‱ We pre-tested and chose only well known landmarks, such as McDonalds and Seven Eleven, which were instantly recognizable to everyone. ‱ The landmarks were placed only at street intersections, thus landmarks along the route and at turns are equally viable decision points. ‱ There were an equal number of landmarks at turning and non-turning intersections. ‱ We restricted ourselves to point-like landmarks and avoided street names. The route in the map was presented statically, dynamically, or both. The static condition presented the complete route between a start and a destination point as a solid line (Figure 2). In contrast, the dynamic condition conveyed the route with a moving dot, which represented an imagined navigator traversing through the route. A mixed condition combined the static and dynamic components of the route presentation by superimposing a moving dot on a solid line. Figure 2: Static presentation of the route
  • 3. The participants were assigned randomly to one of the three presentation conditions. They were asked to remember the route as they viewed the map. They were also asked to verbalize the route during the viewing session. They viewed it three times, for 1.5 minutes each. After they finished verbalizing the route, they were given a map with only the street network and were asked to draw the landmarks they remember. Recall Memory of Landmarks Turns Non-turns Total Dynamic 52.0 50.9 51.5 Static 55.3 44.7 50.0 Mixed 59.0 43.3 51.2 All 55.5 46.3 Table 1: Proportion of recalled landmarks (in %) Table 1 illustrates the percentages of recalled landmarks when the route was shown dynamically, statically, and both. The landmarks at the turning intersections were recalled better (55.5%) than the landmarks at the non-turning intersections (46.3%). F(1,55) = 5.25, p < 0.026. Furthermore, planned contrasts showed that the landmarks at turning and non- turning intersections were recalled equally well (52.0% vs. 50.9%) for the dynamic condition (t(55) = 0.153, p > 0.4), but the landmarks at the turning intersections were remembered slightly better (55.3%) than the non- turning intersections (44.7%) for the static condition (t(55) = 1.47, p < 0.074). These results suggest that the presentation mode affects the route memory. In the dynamic condition, participants seemed to follow the movement of the dot along the route and attend equally to all landmarks. In static condition, participants seemed to attend to all landmarks during verbalization, but their subsequent recall showed better memory for landmarks at the turns, i.e. landmarks that are more pertinent to the route. Surprisingly, when a moving dot was superimposed on top of a static route, participants recalled even more landmarks at turns (59.0%) than non-turns (43.3%). t(55) = 2.18, p < 0.017. We expected that this condition would yield results that are somewhere between those of dynamic and static condition, since the availability of both the complete route and the moving dot would give participants a choice to segment either by following the moving dot or by using the static route. However, the results suggest that a combination of dynamic and static route presentation focuses the participants' attention further on the pertinent landmarks, namely on landmarks at turns, than either presentation mode alone. This is noteworthy because the mixed condition did not provide any additional information to help recall landmarks than a static route presentation. Instead, the benefit seems to come from directing attention to the appropriate landmarks on the path segments. Prior to the experiment, we also had concerns that the dynamic condition was significantly harder than the static condition because participants had to reconstruct the route from a moving dot in dynamic condition. However, the total number of recalled landmarks did not differ significantly between conditions (51.5%, 50.0%, 51.2% for dynamic, static, and mixed conditions, respectively; F(2,55) = 0.04, p>0.9), suggesting that the recall task was equally difficult for all conditions. Conclusion We varied the presentation mode of routes in maps (i.e. dynamic, static, and mixed) to examine how it affects the memory for landmarks at intersections. We predicted and found that after static presentation memory for landmarks at turning intersections is fostered and that, on the contrary, dynamic presentation of routes constrains users to remember all landmarks equally. Since landmarks at turns are more critical to route directions, we conclude that static display of route information should be preferred over dynamic display. However, a combination of both—static and dynamic route presentation—resulted in even better recollection of landmarks at turning points than by static presentation, suggesting that mixed presentation can provide a more effective tool to direct users’ attention to important cues. The mixed condition combines benefits of both modes: The static condition allows users to organize the spatial information at hand more freely, applying principles he acquired in interaction with the environment, and it encourages a planning component. On the other hand, dynamically displayed information guides users along their way, reducing the stress to self–organize the amount of time available. The combination of different presentation modes and the resulting memory improvement for vital information add to findings regarding the benefits of redundant information display (Hirtle, 1999). An interesting fact is that even though every information is stressed in the same way in mixed condition the results indicate the importance of certain features of the route, i.e. the participants focused on critical components of route directions. The outcome encourages further research on the interaction of various information sources, especially their display by different modalities. References Agrawala, M. & Stolte, C. (2001). Rending effective route maps: improving usability through generalization. Proceedings of SIGGRAPH 2001.
  • 4. Couclelis, H. (1996). Verbal directions for way-finding: Space, cognition, and language (pp. 133-153). In J. Portugali (ed.). The construction of cognitive maps. Dodrecht: Kluwer Academic Publishers. Denis, M. (1997). The description of routes: A cognitive approach to the production of spatial discourse. In Cahiers de Psychologie Cognitive, 16, 409-458. Hegarty, M., Quilici, J., Narayanan, N. H., Holmquist, S., & Moreno, R. (1999). Multimedia instruction: Lesson from evaluation of a theory-based design. Journal of Educational Multimedia and Hypermedia, 8, 119-150. Hirtle, S. C. (1999). The use of maps, images, and “gestures” for navigation (pp. 31-40). In C. Freksa, W. Brauer, C. Habel, K.F. Wender (eds.). Spatial cognition II, integrating abstract theories, empirical studies, formal methods, and practical applications. Springer: Berlin. Jackson, P. G. (1998). In search for better route guidance instructions. In Ergonomics, 41(7), 1000- 1013. Kieras, D. E. (1992). Diagrammatic displays for engineered systems: Effects on human performance in interacting with malfunctioning systems. International Journal of Man-Machine Studies, 36, 861-895. Klein, W. (1982). Local deixis in route directions (pp. 161-182). In R.J. Jarvella & W. Klein (eds.). Speech, place, and action: Studies and related topics. Chichester, UK: Wiley. Klippel, A., Tappe, H., & Habel, C. (2002). Pictorial representations of routes: Chunking route segments during comprehension. In C. Freksa, W. Brauer, C. Habel & K. Wender (eds.), Spatial Cognition III. Berlin: Springer [to appear]. Morrison, J. B. (2000). Does animation facilitate learning? An evaluation of the congruence and equivalence hypothesis. Ph.D. Thesis, Stanford University. Nathan, M. J., Kintsch, W., & Young, E. (1992). A theory of algebra-word-problem comprehension and its implications for the design of learning environments. Cognition and Instruction, 9, 329-389. Tappe, H., & Habel, C. (1998). Verbalization of dynamic sketch maps: Layers of representation in the conceptualization of Drawing Events. Poster at Cognitive Science Conference. Madison WI. Tversky, B. and Lee, P. U. (1998). How space structures language. In C. Freksa, C. Habel, and K. F. Wender (Editors), Spatial Cognition: An interdisciplinary approach to representation and processing of spatial knowledge. Pp. 157-175. Berlin: Springer-Verlag Zacks, J., Tversky, B., & Iyer, G. (2001). Perceiving, remembering, and communicating structure in events. Journal of Experimental Psychology: General, 130, 29-58.