1. YASHMER GUILLAUME
3155 Coney Island Ave apt# 2R, Brooklyn, NY 11235
Cell: 1-646-327-9295
yashmerguillaume@gmail.com
EXPERIENCE
AU BON PAIN
Brooklyn, NY
Barista/Food Handler/Porter/dishwasher/Register 04/2014 to 05/2015
 Prepared and custom made hot and cold coffee beverages, salad bowls, and salad wraps
 Worked on POS register system
 Maintained good appearance
 Cleaned the store, washed dishes, and took out trash
 Managed morning rush of over 150+ customers daily with efficient, levelheaded customer service.
 Resolved customer disputes with tact and professionalism.
 Weighed, ground and packed coffee per customer orders.
 Correctly followed all health, safety and sanitation guidelines.
 Greeted guests with a pleasant smile and superior customer service.
 Greeted and connected with every customer, recommending drinks and pastries.
 Maintained clean and organized workspace, enabling coworkers to locate resources and product.
 Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
GLENMONT JOB CORPS ACADEMY
Glenmont, NY
Food Service Technician 10/2011 to 04/2013
 Prepped meals for 200 plus population.
 Served meals on lunch lines and sandwich station.
 Cleaned and sanitized dinner hall.
 Washed dishes and disposed trash.
 Followed proper food handling methods and maintained correct temperature of all food products.
 Established and maintained open, collaborative relationships with the kitchen team
 Quickly and courteously resolved all guest problems and complaints.
 Prepared healthy, enjoyable breakfasts and dinners for diners.
 Set up and performed initial prep work for food items such as soups, sauces and salads.
 Displayed a positive and friendly attitude towards customers and fellow team members.
Café Des Artistes
Albany, NY
Barista 10/2011 to 12/2012
 Assisted guests with making menu choices in an informative and helpful fashion.
 Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
 Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
 Answered questions about menu selections and made recommendations when requested.
 Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and
service refrigerators.
 Maintained a professional tone of voice and words at all times, including during peak rush hours.
Education
Glenmont Job Corps Academy Albany, NY
Culinary Arts Degree 04/2013
Glenmont Job Corps Academy, Glemont, NY Glemont, NY
High School Diploma 10/2011