Kathleen McCloskey, RN
2410 Horsham Road| Hatboro, PA 19040| Cell: 215-817-5578| Email: florasbeauty@verizon.net
Professional Summary
 Health Insurance:
o Project Lead and Business Systems Analyst – Large scale medical managementsoftware implementation
within 6 inbound and outbound interfaces –
o Supervisor – Staff of 5 for software implementation.DevelopmentofTraining Manuals.Functional,User
Acceptance and HL7 testing.
o Business Requirements Development -Creation and upkeep of business requirements document.Test
scripts created from Business Requirements.Emphasis on projectlifecycle, instruction design and materials
development,gap analysis and qualityassurance.
o Medical Management Software Implementation- for out of state medicare/Medicaid provider onto blue
cross software.All communication with clientwas done remotely.Successful implementation completed within
budgetand timeframe.
o Training – Developmentofall training materials for staffin four differentstates.Including case
Management,URAC and NCQA guidelines,eligibilityand claims as well as documentation,precertification
and utilization review
Perinatal Case Manager – 10 years
 Hospital – EHR
o Business Systems Analyst – EHR development,Analysis of business needs,Business Requirement
documentation,TestScripts,Issues Log, Activation plan,Go-Live support,HL7 testing
o Consultant –
 Order Set Development
 CPOE Configuration and QA
 RadiologyOptimization
 Project Lead for Training and Medication Reconciliation
 Security Optimization
 Business Requirements Development
 Gap Analysis and RadiologyBuild, PharmacyCoding and HL7 testing
 Clinical Informatics – Business Requirements for HER enhancements and Additions
 Analysis of physician workflows and Meaningful Use reports
Competencies:
Healthcare IT Consulting
Project Lead
Business Systems Analysis
Large Scale Software Implementation
Quality Assurance
Training Development,Design and Delivery
Testing including HL7
Supervision
Proficientuser of MS Office (Word,Excel,PowerPoint,Project,Access and Outlook)
Sharepoint,Visio,Snag-It, Full Shot
Allscripts:SCM, SMM and Ambulatory
Siemens:Invision,OAS Gold, Syngo/RIS
maxMC, Unix and SQL
Knowledge Based Charting
Meaningful Use Requirements
Security
NCQA and URAC guidelines
Case Managementand Utilization Review
Health Insurance Eligibilityand Claims
Professional History
Medmatica Consulting –
New York Presbyterian Hospital, New York, New York June 2015-June 2016
Clinical Analyst – Meaningful Use
Kathleen McCloskey, RN
2410 Horsham Road| Hatboro, PA 19040| Cell: 215-817-5578| Email: florasbeauty@verizon.net
Page 2 of 3
Impulse HCS -
City of Hope Hospital, Duarte, California – Feb/ 2015 - June 2015
Clinical Analyst – Clinical Informatics
Development,analysis and testing ofbusiness needs
Leidos Healthcare, LLC 2010 to Aug 2014
Lenox Hill Hospital(New York, New York) – Consultant,2013-2014
Radiologyconfiguration,qualityreview, acceptance and integrated testing
Activation supportfor Allscripts 6.0 and 6.1 upgrades
Carson Tahoe Hospital (Carson City, Nevada) – Consultant2013
Developmentoftraining manuals,training hand-outs and trainer’s materials for Allscripts Sunrise Clinical Manager
Configuration oftraining database including patients,orders and users for physicians,nurses,students
Developmentoftraining materials and activation supportfor Orders Reconciliation Management,Signature Manager
And Prescription Writer
Preceptor for new departmental trainer
Children’s Hospital of Alabama (Birmingham, Alabama) – Consultant, 2012
 Order Set Configuration – CPOE Team
 QA: Validation of order setcontent/configuration
 Documentation ofQA results in Sharepoint
 Activation support ofSCM orders sets for pilotunit
Bronx-Lebanon Hospital (Bronx, New York) – Consultant, 2012
 Optimized RadiologyOrders to allow for claims payment..
 Created surgical pre and post-op order sets and anesthesia order sets
New York Downtown Hospital (New York, New York) – Consultant, 2010 to 2011
 Business Requirements developmentfor Order Sets
 Order Set Development
 Physician Liason
 Testing
Siemens 2008 to 2010
Robert Wood Johnson University Hospital (Rahway, New Jersey) – Systems Analyst 4, 2008 to 2010
 Allscripts SCM 4.5 orders and results Implementation – gap analysis,requirements
development,configuration
 Security administration backup
 Project Manager for nursing documentation using Knowledge Based Charting,CPGs and
Univerisal Care plan
 Physician and nursing stafftraining
Independence Blue Cross – Philadelphia, Pennsylvania 1995 to 2008
Project Lead/ProjectManager, maxMC Implementation Team,2002-2008
 Project Lead – Application Implementation. Successful implementation ofmedical
managementsoftware for health insurance – Eligibilitythrough claims payment,case
management,concurrentreview and precertification.Project management,configuration,
testing and training.
 Supervised staffof 5 – included assigning tasks,review of progress and updating ofproject
plan
 Test scripts written for case managementfunctions in maxMC used by Landacorp for QA of
case managementside ofapplication
Patient Care ManagementTraining Coordinator,1997 to 2002
 Training developmentand Delivery for offices in four states
Kathleen McCloskey, RN
2410 Horsham Road| Hatboro, PA 19040| Cell: 215-817-5578| Email: florasbeauty@verizon.net
Page 3 of 3
Perinatal Case Manager,1995 to 1997
Education and Professional Development
Associate of Science in Nursing,1985
Gwynedd Mercy College – Gwynedd Valley, Pennsylvania
Certification – Training Materials Development
Langevin – 1997
References
Christian Wilson – Manager – Technical Support – Soarian Clinicals – Cerner
215-605-8911
Cara Hoekzema – Project manager – New York Presbyterian Hospital
Cah9097@nyp.org
718-614-3627
I-Ping Shue – IT Director – New York Presbyterian Hospital
Ips9001@nyp.org
212-297-4585
Trish Earing – Independent Consultant
815-238-8367
Christine Hannan – Peer at Independence Blue Cross
Christinehannan47@yahoo.com
215-272-3068
MyraCunningham – Project Manager during RWJ Rahway implementation
MyraCunningham@allscripts.com

Resume updated Sept. 2016

  • 1.
    Kathleen McCloskey, RN 2410Horsham Road| Hatboro, PA 19040| Cell: 215-817-5578| Email: florasbeauty@verizon.net Professional Summary  Health Insurance: o Project Lead and Business Systems Analyst – Large scale medical managementsoftware implementation within 6 inbound and outbound interfaces – o Supervisor – Staff of 5 for software implementation.DevelopmentofTraining Manuals.Functional,User Acceptance and HL7 testing. o Business Requirements Development -Creation and upkeep of business requirements document.Test scripts created from Business Requirements.Emphasis on projectlifecycle, instruction design and materials development,gap analysis and qualityassurance. o Medical Management Software Implementation- for out of state medicare/Medicaid provider onto blue cross software.All communication with clientwas done remotely.Successful implementation completed within budgetand timeframe. o Training – Developmentofall training materials for staffin four differentstates.Including case Management,URAC and NCQA guidelines,eligibilityand claims as well as documentation,precertification and utilization review Perinatal Case Manager – 10 years  Hospital – EHR o Business Systems Analyst – EHR development,Analysis of business needs,Business Requirement documentation,TestScripts,Issues Log, Activation plan,Go-Live support,HL7 testing o Consultant –  Order Set Development  CPOE Configuration and QA  RadiologyOptimization  Project Lead for Training and Medication Reconciliation  Security Optimization  Business Requirements Development  Gap Analysis and RadiologyBuild, PharmacyCoding and HL7 testing  Clinical Informatics – Business Requirements for HER enhancements and Additions  Analysis of physician workflows and Meaningful Use reports Competencies: Healthcare IT Consulting Project Lead Business Systems Analysis Large Scale Software Implementation Quality Assurance Training Development,Design and Delivery Testing including HL7 Supervision Proficientuser of MS Office (Word,Excel,PowerPoint,Project,Access and Outlook) Sharepoint,Visio,Snag-It, Full Shot Allscripts:SCM, SMM and Ambulatory Siemens:Invision,OAS Gold, Syngo/RIS maxMC, Unix and SQL Knowledge Based Charting Meaningful Use Requirements Security NCQA and URAC guidelines Case Managementand Utilization Review Health Insurance Eligibilityand Claims Professional History Medmatica Consulting – New York Presbyterian Hospital, New York, New York June 2015-June 2016 Clinical Analyst – Meaningful Use
  • 2.
    Kathleen McCloskey, RN 2410Horsham Road| Hatboro, PA 19040| Cell: 215-817-5578| Email: florasbeauty@verizon.net Page 2 of 3 Impulse HCS - City of Hope Hospital, Duarte, California – Feb/ 2015 - June 2015 Clinical Analyst – Clinical Informatics Development,analysis and testing ofbusiness needs Leidos Healthcare, LLC 2010 to Aug 2014 Lenox Hill Hospital(New York, New York) – Consultant,2013-2014 Radiologyconfiguration,qualityreview, acceptance and integrated testing Activation supportfor Allscripts 6.0 and 6.1 upgrades Carson Tahoe Hospital (Carson City, Nevada) – Consultant2013 Developmentoftraining manuals,training hand-outs and trainer’s materials for Allscripts Sunrise Clinical Manager Configuration oftraining database including patients,orders and users for physicians,nurses,students Developmentoftraining materials and activation supportfor Orders Reconciliation Management,Signature Manager And Prescription Writer Preceptor for new departmental trainer Children’s Hospital of Alabama (Birmingham, Alabama) – Consultant, 2012  Order Set Configuration – CPOE Team  QA: Validation of order setcontent/configuration  Documentation ofQA results in Sharepoint  Activation support ofSCM orders sets for pilotunit Bronx-Lebanon Hospital (Bronx, New York) – Consultant, 2012  Optimized RadiologyOrders to allow for claims payment..  Created surgical pre and post-op order sets and anesthesia order sets New York Downtown Hospital (New York, New York) – Consultant, 2010 to 2011  Business Requirements developmentfor Order Sets  Order Set Development  Physician Liason  Testing Siemens 2008 to 2010 Robert Wood Johnson University Hospital (Rahway, New Jersey) – Systems Analyst 4, 2008 to 2010  Allscripts SCM 4.5 orders and results Implementation – gap analysis,requirements development,configuration  Security administration backup  Project Manager for nursing documentation using Knowledge Based Charting,CPGs and Univerisal Care plan  Physician and nursing stafftraining Independence Blue Cross – Philadelphia, Pennsylvania 1995 to 2008 Project Lead/ProjectManager, maxMC Implementation Team,2002-2008  Project Lead – Application Implementation. Successful implementation ofmedical managementsoftware for health insurance – Eligibilitythrough claims payment,case management,concurrentreview and precertification.Project management,configuration, testing and training.  Supervised staffof 5 – included assigning tasks,review of progress and updating ofproject plan  Test scripts written for case managementfunctions in maxMC used by Landacorp for QA of case managementside ofapplication Patient Care ManagementTraining Coordinator,1997 to 2002  Training developmentand Delivery for offices in four states
  • 3.
    Kathleen McCloskey, RN 2410Horsham Road| Hatboro, PA 19040| Cell: 215-817-5578| Email: florasbeauty@verizon.net Page 3 of 3 Perinatal Case Manager,1995 to 1997 Education and Professional Development Associate of Science in Nursing,1985 Gwynedd Mercy College – Gwynedd Valley, Pennsylvania Certification – Training Materials Development Langevin – 1997 References Christian Wilson – Manager – Technical Support – Soarian Clinicals – Cerner 215-605-8911 Cara Hoekzema – Project manager – New York Presbyterian Hospital Cah9097@nyp.org 718-614-3627 I-Ping Shue – IT Director – New York Presbyterian Hospital Ips9001@nyp.org 212-297-4585 Trish Earing – Independent Consultant 815-238-8367 Christine Hannan – Peer at Independence Blue Cross Christinehannan47@yahoo.com 215-272-3068 MyraCunningham – Project Manager during RWJ Rahway implementation MyraCunningham@allscripts.com