Michelle Sheperd has over 28 years of experience as a medical technologist, including experience in management, training, supervision, and bench work. She is currently a Laboratory Supervisor at Boston Heart Diagnostics, where she oversees daily operations, performs validations, and acts as a bench technologist on several platforms. Previously she held lead and supervisory roles at UMass Memorial Medical Center and Path Labs/Labcorp, where she oversaw multiple laboratories and ensured compliance with regulations. She is proficient in many areas of clinical laboratory science and has experience with numerous laboratory instruments.
1. Michelle Sheperd MT (ASCP)
15 Homestead Avenue
Auburn, MA
sheperdmm13@gmail.com
774.272.0938
Objective
Professional
Experience
Medical Technologist with twenty eight years of experience in management, training,
supervision & all bench work, with a Bachelor’s Degree in Medical Technology. Searching
for a full-time Supervisor or Lead Technologist position in Central Mass.
Laboratory Supervisor
Automated Chemistry
June 2014-Present Boston Heart Diagnostics Framingham MA
• Maintains personal competency and training forms on chemistry staff
• Reviews QC and Maintenance records
• Performs new test Validations (to include Lab Developed tests)
• PT performance, data entry and review
• Performs reagent, calibrator and control new lot validations
• Performs bi-annual linearity verifications, carryover studies and dilution checks
• AMR verifications and SOP updates
• Bench technologist on 7 different platforms, to include MPO, VIT D, PLAC testing,
NMR, and COBAS 6000/8000 modules.
• Passed two successful CAP and NY state inspections in 2016
• Assisted with the installation, testing and training of our new front end
automation, Roche 8100
• Performs validations on all new generation reagents before putting them into our
production environment
• Oversees the daily operation of chemistry laboratory and technologists
• Involved in successful move of the Autochemistry Lab to a larger site, which
included re-validation of all tests and relocation of all analyzers.
• Conduct employee training, evaluations, interviews and hiring
Lead Medical Technologist II
2006–June 2014 UMASS Memorial Medical Center, Worcester, MA, Core Lab, 1 Biotech
• Performing at the highest level of clinical & technical lab knowledge
• Go-to person for all critical questions
• Responsible for overseeing the Core Laboratories of three different campuses
• In charge of analyzer troubleshooting and all operational functions
• In charge of scheduling staff on all campuses
• Conduct employee training, evaluations, interviews & hiring
• Gives guidance & direction to technical & support personnel
• Assumes responsibilities of Laboratory Manager during absences
• Promoted to Lead Tech in 2008
Medical Technologist
Aug 2012-March 2015 Day Kimball Hospital, Putnam, CT
• Generalist, part time, rotating in Hematology, Microbiology, Chemistry, Immunology,
Blood Bank & Urinalysis
Senior Medical Technologist
2001-2006: Path Labs Inc./Labcorp at The Worcester Medical Center, Worcester, MA
• Performed all aspects of QA, instrument maintenance, revising and updating SOPs
2. Skills
Education
Instruments
and general oversight of the Hematology /Coagulation/Urinalysis Labs
• Led the company through successful CAP inspections in all areas of the Core Lab
• Assumed responsibilities of Evening Shift Supervisor during absences
• Work-up on daily cultures & planting of all incoming specimens in the Microbiology
laboratory
• Promoted to Sr. Med Tech in 2004
Medical Technologist
1998-2001: Metrowest Medical Center, Natick, MA
• Work-up on daily cultures, planting of all incoming specimens & all aspects of QC in the
Microbiology lab. QC on all analyzers, instrument maintenance, updates and procedures
• Quickly rotated into the Rapid Response Laboratory two months after start date
• In charge of statistics, QA reports, inventory and QC on new reagent lots for all analyzers
Core Laboratory Manager
1990-1998: CliniTech Services, Worcester, MA
• Supervise operations of the Chemistry, Hematology, Coagulation & Urinalysis Departments at
St. Vincent Hospital and the Reference/Outpatient facility
• Ensured compliance with all local, state, and federal regulations, leading the company through
successful CAP and state inspections, having zero deficiencies
• Performed all QA & QC, instrument maintenance, troubleshooting, revising and updating
technical manuals & served as Radiation Safety Officer
• Assumes responsibilities of Laboratory Manager during absences
• Team Leader for the St Vincent Hospital Quality Improvement Team & member of the
Hematology Council, Team Leader of the Analytical Quality Improvement Team and member
of the Employee Task Force and Specimen Not Received Quality Improvement Team
• Promoted to Hematology Supervisor in 1994
• Promoted to Lab Manager in 1997
Medical Technologist
1988-1990:Leonard Morse Hospital, Natick, MA
• Performed work-up on daily cultures, planting of all incoming specimens & all aspects of QC in
the Microbiology lab
• Responsible for CAP workload statistics and training of all interns
Proficient in the areas of Body Fluids, Blood Bank, Chemistry, Hematology, Immunology
and Microbiology. Selects the appropriate: controls for test performed, course of action,
instruments to perform requested test, quality control procedures, reagents/media/blood
products, routine/special procedures to verify test results, type of sample and method for
test requested. Recognize possible inconsistent results/sources of error. All lab
operations: QA/QC, pre-analytical, compliance, regulation, safety, management,
purchasing, inventory, competency, instrumentation & LIS.
1984-1988: Fitchburg State College, Fitchburg, MA
Bachelor of Science/Medical Technology, graduated Cum Laude
ASCP Certification
Sysmex 1500 & 7000, Abbott Aerosets, Bayer Centaurs, AVL, Blood Gas Analyzers, Vitek,
Difco ESP blood culture analyzer & Vidas, Abbott Axsym, IMX, TDX FLX, CX3,CX4, BMC
Hitachi 747, 911, Chiron ACS-180, Clinitek 200 (Ames),Chemstrip, 1000 Bactec, B-C:
AU680, AU2700, DxI800, LH780s,DXH, Vitros, Sysmex, XE, XT1, IQ Sprint200, Cellavision
COBAS 6000,8000, DiaSorian Liaison, Diadexus DXC’s (Elisa assay), Siemen’s Dimension
3. Software
Professional
Development
References
Meditech, Remisol, Sunquest, Antrim, Labforce, Seacoast
• Beckman-Coulter AU680 Primary Operator training, Brea, CA 2011
• Roche Diagnostics Data Innovations –Middleware and Rules Writing Training,
Indianapolis Indiana
• Roche Diagnostics COBAS 8000 Primary Operator training , Indianapolis Indiana
Available upon request