1. c s c h a m m o @ g m a i l . c o m ▪ P h o n e : 8 4 7 - 3 0 8 - 0 5 7 5
7 5 2 3 T r i p p A v e , S k o k i e , I L 6 0 0 7 6
Christine Chammo
Objective:
Seeking a challenging position utilizing my extensive knowledge, education and clinical experience
in the field of Health Care Information Technology.
Professional Experience
Senior Application Analyst–Northwestern Medical Group, Chicago, IL▪ Jan 2013– Present
 Senior Level Analyst for EpicCare Ambulatory, Meaningful Use Stage 2 Project and User
Security Coordinator.
 Lead analyst involved in large 200+ multi-specialty clinic full cycle to Epic for various specialties;
Dermatology, Otolaryngology, Immediate Care, Cardiology, Plastic Surgery
 Performed workstation import for over 1,000 workstations and User Import for 400 users
 Successfully transitioned Dermatology from paper to Epic by optimizing the system to account
for various, detailed workflows.
 Analyzed Epic Ambulatory build requests for existing clinics and completed optimization
requests to increase physician efficiency and patient satisfaction.
 Lead Analyst in charge of bringing first clinic up on Epic’s widescreen view with in depth
customized build, end user validation, integrated testing plans and webinar training sessions.
 Designed integrated project plan and testing plan to implement Transitions of Care for
Meaningful Use Stage Two requirement
 Collaborated with key stakeholders, business operations and clinical steering committee
members to define process flow and improvement
 Build updates to various existing clinics including ordering updates, report build, navigator
updates, menu configuration, activity configuration, end user and template build, use role and
EAP build updates.
 Managing User Account modification across all Epic Applications (EpicCare, Beacon, Willow,
Cadence, Prelude, Professional Billing)
 Lead evaluation of current state workflows and development for future state workflows
 Worked on Epic 2014 upgrade focusing on security modification, remediation and access across
all modules.
 Prepared for and participated in internal and external audits.
 Commanded a strong knowledge of application features and functionality with interfaced
systems
 Developed and implemented user provisioning and decommissioning process across integrated
groups (Service Desk, Support groups, HR, Epic Teams).
 Performed assessments to adjust workflows on prior EMR implementations
 Lead analyst in charge of rolling out LDAP, piloting with IS users and developing testing plans
and Help Desk documentation for Go-Live
Data Analyst –Point B Chicago, IL▪ 2012-Present
 Data Analyst involved in entering expenses for different consultants in accordance to the
designated accounts
 Generating and submitting bimonthly expense reports prior to specific deadlines
 Creating and formatting audit report of expenses to company database

2. Emr Allscripts Analyst –Uropartners North Urology Skokie, IL▪ 2007-2013
 Classroom training new users on our current EMR software; familiarizing the office staff with all
possible segments of the software system
 An active member in the corporate office’s EHR’s user group primarily dedicated to improving
the current system based on a users group vs. the developers
 Acting as a liaison between the office staff and the corporate IT segment to alter the system to
become more productive in documentation of health records for the doctors and staff
 Successfully implemented Patient Portal system across two clinics as a pilot group for
organization
 Reviewed design and system specifications for accuracy, completeness and conciseness for all
sites and specialties.
 Performed hands on build for Allscripts EHR clinical and Practice Management applications
 Formulated education materials for providers, clinical and non-clinical staff and updated regularly
based on objective feedback.
Clinic Manager– Uropartners North Urology Skokie, IL▪ 2007-2009
 In charge of coordinating bimonthly employee schedule
 Managed supply ordering and process improvement
 Delegated tasks and managed 25 employees in a fast pace, high patient volume office
 Maintained productive workflows between clinical staff and patients
Lab Coordinator–Uropartners North Urology, Skokie, IL▪ 2007-2012
 In charge of testing all Prostate Specific Antigen (PSA’s), and Total Testosterone tests on male
patients ( Four times a week ~ 70 tests a week)
 Implemented new result analysis’ for patient records as well as new documentation forms for
CLIA regulations
Programming and Software Skills:
Proficient in Microsoft Word, Excel, PowerPoint, Visio ChangePoint, SharePoint
Education:
Biology Major Chemistry Minor– Illinois State University, Normal IL ▪ 2007
Certifications:
EpicCare Ambulatory (NVT)
EpicCare Orders Transmittal (NVT)
In Progress: Security Coordinator