1. Anjan Sarker
MOBILE: +88 01911054137, EMAIL: anjans56@gmail.com
_______________RELEVANT PROFESSIONAL HIGHLIGHTS______________i tr
 Experience with international organizations – Chevron Bangladesh (Camp Boss, Camp /Facility
operation In-charge) and Banglalink- Vimpelcom Ltd (Care Line officer).
 Over 11 yrs. proven track record of leadership and providing exceptional service in different
international organizations and the hospitality industry.
 06 yrs. experience of administrative responsibilities - independently & supporting a team.
 Excellent multi-tasking ability & friendly behavior results in efficient team participation. Proven
leadership and team-building abilities.
 Managing, Purchasing and controlling material flow to meet production/project demands.
 Demonstrated ability of adaptability and flexibility in a fast paced environment, and met deadlines
and achieved targets while working at international organizations.
 Received extensive on-job training: Time Management, Social Inclusion, Professional,
Etiquettes, Diversity in the workplace, international Standard Customer care Service, work
place Environmental safety, Food safety and hygiene etc.
_________________________________SKILLS_______________ ________________________
Administration and Logistics Procurement support
Managerial capability & Organizational Skills Superior Customer Service
Excellent Communication and Interpersonal skills Effective handling of critical situations
Ability to Plan, Organize and Prioritize Work Camp/Facility Management
Inventory management, vendor relation Managing People in an International Environment
Experience of coordinating procurement software project management
_________________MANAGEMENT, COORDINATION AND ADMINISTRATION ________________
Chevron Bangladesh,
Camp Boss - Camp / Facility Operation in Charge, Bibiyana Gas Plant, from 2009 to 2015.
 Manage and provide all kinds of Procurement support to operate the Chevron Camp facility such
as creating purchase requisition (PR), Purchase order (PO), order material receiving in the site.
 Coordinated with various departments in the project site for purchasing activities, maintaining
inventory in an effective manner and provide all the administrative support to the other
department/international Contractor group in Major capital Project, according to their needs.
 Establish/renovation of Different type of Chevron accommodation facility and Responsible for
daily day to day international catering service, standard accommodation and logistic supports.
 Supervise the proper inventory of the different stock items, maintained chevron standard,
costing within the budget, checking the bills and keep update the data on time.
 Staff roster, maintaining the leave applications, checking staff time sheet. Arranging daily and
monthly Camp safety meeting of camp staffs and coordinate with HES, HMS department.
 Site improvement and maintenance, Safety and hygiene inspection, responsible of food &
accommodation supports. Providing different safety/Hygiene training among the team.
 Recommend maintenance and improvements to the Project Delivery Manager that is beyond
budgeted amounts; outlining costs and details.
 Order maintenance supplies (ensure that adequate supplies are kept on hand for the day to day
running of the Camp) and check deliveries, forwarding approved invoices.
Banglalink,
Care line officer, Customer care department, from 2007 to 2009
 Provide quality Customer Services to ensure positive customer experiences.
 Conducting service awareness to retain the existing customers and acquire potential
customers. Exercised strong interpersonal communication skills with customers, departments.

2.  To be more caring, reliable, inspiring and friendly with the subscribers to enhance and maintain
Banglalink Brand promise. Increase the customer experience by providing information on new
products, rate plans, and services through up selling opportunities.
 Capture customer insights, follow-up and escalate critical issues/complaints and provide timely
feedback to ensure customer satisfaction.
 Specialist member of IRU (Investigation and Resolution Unit) team and giving the highest level
of support for all the critical problems.
 Complete ongoing training to stay abreast of product, service and policy changes.
Hotel Rosewood resident, Dhaka- Front Desk Executive, Front Office, from 2006 to 2007
 Taking reservations and assigning rooms and also Maintain Guest relation service.
 Planned, directed and managed the activities of the front office. Following up on the guest
feedback and ensuring satisfaction, conducted promotional activities.
 Negotiate with clients for the use of in-house facilities for conventions, banquets, receptions
and other functions. Regular reviews of various reports and studies.
 Recruit and supervise staff, oversee training and set work schedules.
 Study customer feedback and follow up complaints and suggestions.
A & W Restaurant – Team member, Customer service area, from 2004 to 2006
 Requested and recorded customer orders, and computed bills using cash registers.
 Develop speed of service with efficiency etc.
 Promoted customer satisfaction through personal interaction
 Proper monitoring and supervising the area of sales.
 Resolved customer's complaints regarding food services
 Give support to every team member in guest handling.
______________________________EDUCATION____________________________
MBA, Major in Human Resources Management, 2014, CGPA 3.18
Victoria University of Bangladesh, Dhaka, Bangladesh.
Bachelor in Tourism and Hospitality Management, 2010, CGPA 3.04
Victoria University of Bangladesh, Dhaka, Bangladesh.
Higher Secondary Certificate, 2003, CGPA 3.60
Adamjee Cantonment College, Dhaka Board, Dhaka, Bangladesh.
Secondary School Certificate, 2001, CGPA 3.88
A K High School, Dhaka Board, Dhaka, Bangladesh.
____________________________PROFESSIONAL COURCES________________________
 Certified Food Safety Manager, National Registry of Food safety professional, Orlando, USA.
 Professional course on Supply Chain Management (SCM) from IBA, Dhaka University.
______________________________ REFERENCES________________________________
1. Major (retd.) Abu Saleh 2. Greg Lowe
Head of CU Security Construction Manager / advisor
Ericsson Bangladesh Bibiyana Gas Plant, Chevron Bangladesh.
Email: Saleh.Shah@ericsson.com Email: grll@chevron.com, greglowe59@gmail.com
Mobile: +88 01613246228, +8809606701000. Cell: + 88 01755649890, +1 (707) 853-8401