1. Adnan Ghulam
114 Ramapo Valley Road Mahwah, NJ 07430
Phone: 201-270-7465
Email: adnan.khan115@icloud.com
Objectives
Seeking job for the post of hotel general manager in reputed hotel in order to use all my
skills and experience towards the growth of the hotel business.
Experience
Howard Johnson Newark Airport (Newark, NJ)
Front Desk Manager August-2013 to December-2014
Train, cross–train, and retrain all front desk personnel.
Scheduled the front desk staff.
Resolv ed guest problems quickly, efficiently, and courteously.
Enforced all cash-handling, credit andhotel policies
Maintained anorganizedandcomprehensive filingsystem with documentation ofpurchases, vouchering,
schedules, forecasts, reports and trackinglogs
Maximizedroom rev enue andoccupancyby reviewingstatus daily. Analyze rate variance, monitor credit
report
Executive Inn & Conference Center (Meriden, CT)
General Manager December 2012-July 2013
• Lead all operations in managinga 97 rooms and suites property.
• Ensure full compliance ofbrand standardoperatingprocedures.
• Dev elopedandmanage execution ofroom & operations budgets andrevenue forecast, P&L and
implemented controls for expense management and maximizingrevenue by increasingADR and RevPar.
2. 2
AdnanGhulam
• Maximizerevenue by increasingADR and RevPar.
• Hire and train staffutilizinglabor management tools to schedule efficiently andcontrol labor cost.
• Physically tour, walk and inspect the property on a daily basis, monitoring cost control, property conditions,
cleanliness and quality ofproduct and service throughout the hotel.
• Ov ersee the quality process to ensure guest satisfaction by constantly deliveringboth product quality and service
in accordancewith hotel's profitability goals
• Great guest ev ery morning "Be Our Guest" breakfast and maintain Executive Inn’s brand philosophy of "Friends
HostingFriends".
• Represent my property as member of the Meriden Chamber of Commerce, CVB and an active member of other
community affairs maintaininga positive image andrelationwith the community.
Comfort Inn and Suites (Meriden, CT)
Asst. General Manager June 2012-December 2012
• Manager on duty
• Ov erall operations ofan award winningproperty 104 rooms and suites.
• Ensure the security of the property andits guest by followingall safety and security procedure.
• Balancingand postingpayments andcredit cards transmittal.
• Balancingand postingpayments andcredit cards transmittal.
• Report ADR, Rev Par and all financial information to General Manager and management company on a daily
basis.
• Ensure full compliance ofbrands standards andprocedures.
• Handlingconfidential financial information with animpeccable degree ofintegrity.
• Perform General Manager duties in his absence.
• Train new hires, front deskagents & auditors
Holiday Inn Express (Plainfield, CT) June 2011- June 2012
MOD/Night Manager/Auditor
• Ov erall ov ernight operations of a 66 rooms and suites hotel, balancing, posting payments and credit card
transmittal.
• Perform ov erall Front Desk Operations, bucket check, report housekeeping "no shows", room discrepancies, assign
rooms for next day arrivals andperform shift closingprocedures and review all workperformed duringthe day.
• Perform General Manager Duties in his/her absence. / MOD
• Responsible for ensuringthe security of the hotel and its guest by followingall safety and security procedure.
• Trainingnew hires for the Front Office Department.
• Help improv e guest services scores to IHG standards.
3. 3
AdnanGhulam
Education
Rutgers University September 2000- 2001
Studiedbiologyand chemistry.
Bergen Community College
Studiedbiologyand chemistry 2002- 2004
Skills
Microsoft office,choice advantage,quick books inn-Road PMS systems.
Team player and can work under pressure.
References:
Mac Tandon: GM Plainfield HolidayInn Express Phone: 860-733-3072
BhupendraYaduvanshi: Member ofIHG Owners and CEOofGreycell America: Phone: 917- 744-9009
Asad Riaz: Owner ofSubway in Florida, NY and Middletown NY. Phone: 845-746-1300