Sabu Zacharia has over 15 years of experience in hotel management, including roles in front office, housekeeping, and food and beverage. He has worked in several 4-star hotels and resorts in India, the UAE, and Abu Dhabi, holding positions such as Front Office Manager, Operations Manager, and Consultant. Zacharia has strong leadership, communication, and problem-solving skills and experience managing budgets, staff, and client relations.

1. SABU ZACHARIA A Mbl: +971 55 1258837
Flat No. 301, Awqaf Building 668,
Al Quoz, Dubai – UAE
E-mail: zakharia77@gmail.com
PROFESSIONAL SUMMARY
15 years of Hotel Management experience with various verticals such as Front office, Housekeeping
and F&B Service with good communication skills and also an enthusiastic team worker. Adept in closing
deals and steering initiatives towards establishing and increasing revenue of company services. Vast
exposure in business restructuring, set up of hotel/ resort operations with strong leadership qualities and
problem solving skills.
Showed flexibility in working well in cross-functional teams in a high-pressure and demanding
environment. Displayed excellent planning, analytical, coordination, and time management skills. Skilled in
using standard software applications and hotel systems.
Ability to manage clients and group Hospitality Services. Ability to anticipate, respond to the need
and preferences of the clients. Understanding the team and encourage the team efforts in right direction.
Well experienced in Client management, Guest Relations and service of diverse race.
ACADEMIC QUALIFICATION
• Bachelors Degree in Hotel Management – BHM, 1996 – 1999 batch, from S.J.E.S. College of
Management Studies, Bangalore.
• Pre-degree – Commerce, 1993 – 1995 batch, Calicut University.
• Computer proficiency – MS-Office and well versed in using Internet and e-mail.
INDUSTRIAL TRAINING
Undergone Industrial training for total 06 months in F & B Service and Housekeeping department from,
• The Central Park, Bangalore, as a Trainee for 03 months in 1997.
• The Avenue Regent, Cochin, as a Trainee for 03 months in 1998.
PROFESSIONAL EXPERIENCE
Hotel : Cheruthuruthy Eco-Gardens, Thrissur
Classification : 03 Star Resort.
Designation : Consultant
Duration : 01 Year
Period : From 20th
January, 2014 to 30th
January, 2015
Hotel : Eastend Lakesong Resort, Kumarakom
Classification : 04 Star Resort.
Designation : Operation Manager
Duration : 01 Year & 03 months

2. Period : From 01st August, 2012 to 30th
October, 2013
Profile Summary :
• Report to the General Manager.
• Maintain budget records and keep a track of monthly forecast of business in hand.
• Maintain records of Revenue to be presented for monthly meetings.
• Prepare department budget & expenses.
• Co-ordinate with Human Resource department for recruitment & appraisal of staff.
• Ensure discipline in the department.
• Ensure training is conducted on a weekly basis to ensure staffs are trained, updated
of operation details of the company and also related to professional work
atmosphere.
Hotel : Al Ain Palace Hotel, Abu Dhabi
Classification : 04 Star Hotel.
Designation : Front Office Manager/Sales & Marketing Manager
Duration : 02 Year
Period : From 06th
February, 2010 to 31st January, 2012
Profile Summary :
• Report to the General Manager.
• Maintain budget records and keep a track of monthly forecast of business in hand.
• Maintain records of Revenue to be presented for monthly meetings.
• Prepare department budget & expenses.
• Co-ordinate with Human Resource department for recruitment & appraisal of staff.
• Ensure discipline in the department.
• Ensure training is conducted on a weekly basis to ensure staffs are trained, updated
of operation details of the company and also related to professional work
atmosphere.
Hotel : Lotus Grand Hotel Apartments & Lotus Boutique Hotel, Dubai
Classification : Deluxe Apartments & 04 Star Hotel.
Designation : Front Office Manager
Duration : 02 Year
Period : From 21st
November, 2007 to 10th
December, 2009.
Profile Summary :
• Report to the General Manager.
• Maintain budget records and keep a track of monthly forecast of business in hand.
• Maintain records of Revenue to be presented for monthly meetings.
• Prepare department budget & expenses.
• Co-ordinate with Human Resource department for recruitment & appraisal of staff.
• Ensure discipline in the department.
• Ensure training is conducted on a weekly basis to ensure staffs are trained, updated
of operation details of the company and also related to professional work
atmosphere.
Hotel : St. Marks Hotel, Bangalore - India
Classification : 4 star Hotel.
Designation : Lobby Manager
Durations : 2 years & 04 months
Period : 5th July, 2005 until 12th November, 2007

3. Profile Summary :
• Report to the Front Office Manager.
• Prepare daily reports. Handle Shifts and prepare staff duty rosters.
• Handle guest complaints and maintain records of guest requests and preferences.
• Conduct daily briefings and communicate between the lines of hierarchy the issues
and new updates pertaining to the department and the company.
Hotel : Abad Atrium, Cochin - India
Classification : 4 star Hotel
Designation : Duty Manager
Duration : 2 Year & 03 Months
Period : 2nd September, 2002 to 20th November, 2004
Profile Summary :
• Report to the Front Office Manager.
• Prepare daily reports. Handle Shifts and prepare staff duty rosters.
• Handle guest complaints and maintain records of guest requests and preferences.
• Conduct daily briefings and communicate between the lines of hierarchy the issues
and new updates pertaining to the department and the company.
Hotel : The International, Cochin - India
Classification : 3 star Hotel
Designation : Front Office Executive
Duration : 15 Months
Period : 4th May, 2001 to 5th August, 2002
Profile Summary :
• Report to the Duty Manager.
• Prepare daily reports. Handle Shifts. Supervise guest check-in and checkouts.
• Keep a track of billing and co-ordinate with reservations and sales department for
updates on new contract and discounted rates.
• Handle guest complaints and maintain records of guest requests and preferences.
• Communicate staff grievances to the seniors.
Hotel : The Renaissance, Cochin - India
Classification : 4 star Hotel
Designation : Housekeeping Supervisor
Duration : One Year
Period : 3rd May, 2000 to 30th April, 2001
Profile Summary :
• Report to the Executive Housekeeper.
• Maintain Mini-bar records. Handle Shifts. Conduct briefings daily.
• Check rooms and allot rooms for spring cleaning and maintenance purpose.
• Co-ordinate with engineering department for maintenance related work for guest
rooms.
• Co-ordinate with front office department for arrivals and group rooms.
• Communicate staff grievances to the seniors.

4. PERSONAL DETAILS
Fathers Name : A C Zacharia
Date of Birth : 08th August, 1977
Sex : Male
Religion : Christian
Martial Status : Married
Hobbies : Music, Drawing and Traveling
Languages known
• To speak, read and write : English, Hindi and Malayalam
• To speak : Tamil and Kannada
Passport Number : H 3863160, valid till – 07/05/2019
UAE Driving Licence : Light Vehicle, valid till – 23/03/2021
Date :
Place: Sabu Zacharia A