1. Anthony Hutchings
CCTV Controller - Carillion Cleaning & Security
Swindon
aghutch@fsmail.net – 07505113143
I am a fully committed,capable and confidentperson who possesses the required ability;drive and enthusiasm
need to be successful in any role I undertake.I have 13 years plus experience at all levels of security, from
Security Officer up to Area Manager level. I am comfortable working with people ofall levels and having an
excellent commercial approach to solving problems and developing business processes.Having proven people
managementskills,with the ability to manage performance and motivate staff on an individual and team level. I
have excellent communication skills atall levels and an enthusiasm to produce the bestin any position I
undertake.
WORK EXPERIENCE
CCTV Controller
Carillion Cleaning & Security
-
August 2011 to Present
Duties:
CCTV Controller,working on a flexible shiftpattern. Duties include responding to alarm activations from the
Virgin Media property portfolio, liaising with Site Facilities managers,Helpdesks,Alarm Monitoring Centre,Patrol
and Response units and Emergencyservices.Take overall control for incidents from informing and liaising with
emergencyservices,informing Senior and Duty Managers,arranging suitable remedial work,completing all
relevant incidentpaperwork.Maintaining accurate records in line with Control room procedures.Ensuring thatthe
Virgin Media portfolio remains secure bysetting and un-setting alarms,maintaining nightlychecks to confirm that
all sites alarms have been set.Check and confirm identity of persons entering Virgin Media property out of hours.
Executive Officer - Jobcentreplus
DepartmentofWork & Pensions
-
August 2009 to August 2011
Duties:
Undertake 6 monthlyone to one meetings with Lone Parentclaimants to discuss re-entering employment.
Maintaining high levels of confidentiality, maintain accurate records in line with governmenttargets.Produce and
presentlarge group session presentations to claimants aboutbenefits ofreturn to employment,along with
financial advice and calculations.

2. Retail Control Room Manager
Advance Security
-
December 2006 to August 2009
Duties:
Undertake all aspects ofrunning a 24/7 security control room,maintaining required level of staff cover on a daily
bases.Developing a proactive approach to problem solving.Liaising with Lose Prevention Managers and store
managers dailyacross entire Retail portfolio of1000 retail and chain supplysites..Ensuring thatall contracted
hours were covered on customers sites in line with SLA's and KPI's, adopting a good ability to reactive
scheduling. Responsible for control staff recruitment,welfare and training and disciplinaryprocess.Maintaining
accurate paperwork in line with companypolicies and procedures which included Operation Manual,Training
Matrix, and holidayspread sheets and control rosters.Crosscheck customer invoices againsthours worked to
ensure accurate billing process.Produce anyspread sheets or reports requested bycompanydirectors,and
undertake any other duties requested bycompanydirectors.
Retail Security Manager
Chubb Fire & Security
-
September 2006 to December 2006
Duties:
Day to day securityrequirements for top high street retail premises across myportfolio.Security Officer
recruitmentand onsite training,maintaining accurate training records in line with ISO requirements.Conduct
monthlyKPI & SLA meetings with store managers and Area Lose Prevention Managers.Monitor and maintain
officer dress codes,officer welfare,site rostering and holidaycover. Act as first line of communication for all
complaints from customer,officer and members ofpublic.Undertake disciplinaryinvestigations in line with
companypolicy and conduct disciplinarywhen required.
Customer Service Manager
Advance Security
-
December 2005 to September 2006
Duties:
Day to day securityrequirements for top high street retail premises across myportfolio.Security Officer
Recruitmentand onsite training,maintaining accurate training records in line with ISO requirements.Conduct
monthlyKPI & SLA meetings with store managers and Area Lose Prevention Managers.Monitor and maintain
officer dress codes,officer welfare,site rostering and holidaycover. Act as first line of communication for all
complaints from customer,officer and members ofpublic.Undertake disciplinaryinvestigations in line w ith
companypolicy and conduct disciplinarywhen required.
Regional Investigator - Investigate all Health & Safety incidents,liaise with local HSE representative,and
complete reports for Health & Safety manager.Investigate all complaints from clients and members ofpublic.
Prepare reports and recommendations for HR and companySolicitors with regards any possible disciplinaryor
compensation claims.

3. Regional Investigator
Advance Security
-
November 2004 to December 2005
Customer Service Manager
Advance Security
-
September 2001 to November 2004
Site Security Officer/ Site Security Co-ordinator (promotion)
Protocol Security
-
July 2000 to September 2001
Duties:
All aspects ofsite securityfor a top blue chip companybased in Swindon.Maintain full security cover on a daily
bases bycorrect rostering,arranging holidaycover. Undertake security officer recruitment,training and low level
disciplinary.Attend daily meeting with clientto discuss previous dayissues.Undertake monthlySLA & KPI
meetings with clientto maintain high standards ofsecuritycover. Act as first line of contact for visitors to client's
site.Undertake daily security procedures like visitor passes,securitypatrols,and staff and vehicle searches.
Maintain accurate health &safety paperwork and incidentreports in line with companypolicy and procedures.
Operate and maintain site CCTV system.
I have also had experience in sales,local authorityand motor vehicle engineering
EDUCATION
Torquay College
1980 to 1983
Maths, English Literature, English Language, Physics, Art
Dartmouth SecondaryCollege
-
Dartmouth
1975 to 1980