1. RESPONSIBILITIES:
Operational
 Provide required support services to Regional Operations and Projects.
 Supervision and direction of local staff.
 Health, safety and security provision to all staff and contractors.
 Maintain regular communication with clients to ensure satisfaction of service
provision.
 Ensure appropriate planning, systems, controls and reporting in place to
maintain performance levels and identify operational efficiency improvements.
 Act as point of contact and ensure emergency 24/7 cover at all times.
 Ensure that the work preparation and project mobilization are done in
conformity with the set processes.
Procedural
 Ensure that the projects are executed in conformity with the targets set.
 Responsible for ensuring that the mobilisations and de-mobilisations are
conducted as scheduled ensuring that all associated supporting activity
(visas, flights, transportation, etc.) is completed and documented in a
timely fashion, in accordance with company procedures and processes.
 Ensure compliance with established contracts, liaising with Head Office
functions as appropriate.
 Maintain an overview of support functions including finance, payroll and
HR ensuring that comprehensive support provided in line with
documented procedures raising any issues with functional management.
 Application of budget in accordance with direction provided by HQ
Management ensuring there are no overspends and reporting
discrepancies.
 Maintaining applicable procedures, policies and working practices to
reflect business needs particularly in relation to visa processing,
recruitment, documentation control, contractor movements, resource on-
boarding, work permits and client enquiry management.
Group Services
 Provide regular updates to Regional and Group management.
 Consult and liaise with Group functions and specialists as required such
as Group Commercial, BMS, Tax, Finance and HR.
 Ensure documents, details and supporting paperwork requested by Group
functions is provided in a timely fashion.
 Understand and comply with all Orion Group procedures, policies and
working practices and help promote and maintain appropriate behaviours
to ensure compliance.
 Assist with cost control for the region.
 Understand and comply with all Orion Group Safety, health, safety,
security and environmental (HSSE) requirements and help promote and
maintain appropriate HSSE policies, procedures, systems and or
behaviours.
 Attend regional QRM meetings.

2. Safety
 Ensure familiarity with medical emergency insurance provisions.
 Understand local medical practice arrangements.
 Report all emergency treatment to ISOS immediately to ensure maximum
insurance coverage and to Orion BMS team for records.
 Develop appreciation of Group security, emergency processes such as
business continuity, kidnap and ransom response, etc.
 Ensure adequate client site medical arrangements are in place in event
that immediate medical treatment is required and ensure appropriate
provisions.
 Ensure adequate knowledge of client emergency response and
evacuation processes in event of natural catastrophe / political unrest.
Business Development Support
 Ensure knowledge of Client agreements and interfaces by building a client
organisational matrix to ensure that we are always aware of opportunities for account
growth and new business.
 Develop relationships and engage the wider Orion group to the key decision makers
using the Orion processes. (QAF 164 or QAF165)
 Develop a close working relationship with Key Client Account Director to ensure we
consolidate our efforts to grow the business in line with Client needs.
 Liaise with the Client Account Director and Managing Director of OCCMS (Orion
Completions & Commissioning Management Systems) and coordinate the provision
of personnel on any client projects contracted with OCCMS.
 Maintain a record of sales and business development meetings using QAF160 and
when enquiries are generated use QAF013 or QAF197 as applicable.
 Maintain Adapt Client Register and associated data.
 Develop and maintain promotional activity plans.
 Ensures that client issues are raised to the appropriate level in the organisation and
dealt with in an effective and efficient manner.
 Develop KPI’s in conjunction with the key interface support personnel in UK.
 Compilation of a monthly report from the QAF160’s to include performance against
KPIs as applicable.