1. PERSONAL INFORMATION Sherihan Medhat Ghanem
10th of Ramadan (Nargues Buildings
area 62)
015-361004 +201145550265
shshams20@yahoo.com
State personal website(s)
Replace with type of IM service Replace with messaging account(s)
Sex female | Date of birth 12/08/1983 | Nationality Egyptian
CAREER ASPIRATION
I would like to apply for a challenging opportunity in a Multinational Organization or a
large Wide Establishment, in order to utilize my experience.
WORK RECORD
January 2010 – till present : COMFORT Egypt
(Senior HR specialist)
Comfort Egypt is the leading manufacturer of Bedding and Linen products in
Egypt, targeting five stars Hotels, retailers and first class end users. With number
of 365 distribution channel.
Job descriptions:
- Recruitment: Filtering & screening CVs, prepare shortlist to managers,
preparing Job analysis, dealing with recruitment agencies and conducting
interviews. Sends appropriate correspondence to all applicants in a timely
manner and preparation of employment interviews and tests. Schedule the
interviews for qualified candidates.
- Orientations: Make orientation for the new hired employees to make
them know about the company’s environment & its policies.
- Training: Responsible for preparing & executing the training plan.
- Performance Appraisal: Preparing performance appraisal & follow up
results in our training plan.
- Employees Relations: Coordinating employees’ events and family days,
handling employees’ problems according to the labor laws. Issuing
Employees statement monthly and delivered it to the finance team.
Responsible for preparing vacancy announcements
- Designing policies & values: in order to be a base or a guide line to be
disciplined & appraised for with work law umbrella.
- Issuing internal newsletter: to show success stories & achievements
of the company & motivation tips to our employees.
- Social Insurance: Preparing form 1, form 2 & form 6 and labor office
issues, handling any insurance problems.
- Medical Insurance: Responsible for getting the best offers of medical
insurance companies, preparing the medical claims and handling any
medical problem.
- Admin Work: Vacations logs update(Following up and review the
vacations, Sick leave and business errands entered in the system)
& creating filing systems and making the required investigations for the
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2. employees’ problems. Responsible for issuing business cards to employees.
-Update all employees’ data
- Maintaining employee’s files and the HR filing system.
- Assisting with the day-to-day efficient operation of the HR office.
- Prepare all kind of HR certificates.
- Prepare memos, circular and reports.
• Employees’ Resignation: Responsible for preparing the required
procedures including Exit interviews & papers in case of employee resignation.
• Payroll: Prepare staff salaries and record the overtime hours in order to be
added to wages and salaries to eligible employees
• Issuing Employee contracts, Employment letters and other standard
documents in Arabic & English
• Supervising new employee’s office and all their requirements.
• Responsible for issuing business cards to employees
• Preparing cash request, loan form , transportation & accommodation
allowance
December2009 : United Engineering - Egypt
(Senior specialist – Technical support & Sales Engineering outdoor)
United Engineering is OSTAZONLINE is Egypt’s and the world’s first teacher-
led virtual classroom service provider for students from K4 to K12 studying
The Egyptian curricula. It is the company’s 52 top-notch teachers and 83
professionals and managers that make this sophisticated service available for
the global market today.
Job descriptions:
- Searching for a new schools to start work as a supplier.
- Following the clients up & develop the sales for a specific area.
- Make a presentation, sending quotation, follow the client up till getting the sales
order.
- Visit clients regularly.
- Conducting a market research including competitive.
- Presenting products in the largest international School
- Technical Support for software CENTRA ONE
- web responsible
Responsible to handle following tasks:
- Computer & Network (LAN) Technical Supporting
- Customer Technical Supporting (indoor& outdoor)
- Customer Service Engineer
- Handling all incoming calls of the contact center
- Successfully prepared and supervised and marketing plans for
several local and multinational clients
- Conducting planned training sessions
Skillfully using the following tools:
- Microsoft CRM application
- E-Learning Software & Hardware
- Microsoft Office
December 2008: ESS – Egypt
(Technical Support& Training manager)
Job descriptions:
- Instructor for Courses (N+, A+, General diploma, ICDL)
2005 - 2007: A. S. C institute – Egypt
Job descriptions:
- Teaching radio and electricity
Years of experience: 10 years
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3. EDUCATION
• Highest University Degree: Bachelor of Engineering in integrated THEBES
Academy.
• Department: Communication Engineering
• The general grade : good (C) 73.8%
• Last year grade: very good
• Grade: (May 2005)
Project:
• Project (Blood print Monitoring for smart Electronic Telemetrically care)
• Project Grade: : B+
• Finished primary Master from Ain Shams Uni & finished seminar of the topic
research.
LANGUAGES
• Arabic : fluent
• English: Good (Intermediate level 3)
SKILLS & SPECIFICATIONS
• Strong level of influence and negotiation skills.
• Very good proficiency in Microsoft Excel, Word, Outlook, and Internet
Explorer.
• Able to deliver effective results, meet tight deadlines and targets.
• Good judgment and decision-making skills.
• Able to motivate and empower others to reach organizational goals
- Microsoft Windows 95/98/XP/ vista/7
- Microsoft Office 2000/2003/XP Professional / 2007
INTERPERSONAL SKILLS
• IT knowledge
• Hard worker, self-motivated, fast learner & pay attention to details.
• Have good skills of: leadership, presentation, communication &
negotiation.
• Always able to work under stress.
• Good management of time & resources.
• Ability to communicate orally, in writing, or via electronic means, in a
manner appropriate to the audience;
• Being constructive and willing to take on less attractive tasks, contributing
practically to the team’s success;
• Being able to motivate and encourage others, whilst taking the lead
• Ability to see opportunities, to set and achieve goals and act
independently;
• problem solving ; thinking things through in a logical way in order to
determine key issues, often also including creative thinking;
• Ability to handle change and adapt to new situations;
• Knowing your strengths and skills and having the confidence to put these
across;
• Ability to relate well to others and to establish good working relationships;
• Competence and understanding of numerical data, statistics and graphs;
• A basic understanding of common office equipment and programs and the
ability not to be daunted by a change in the technology
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4. COURSES
Electronic Researches Institute summer 2003-2004
- Microwave
- Introduction language of HTML
Audio Technology Co.SAE. In 2004
- Sound system
- Home theater
Notational Air Navigation Services Company (NANSC) in 2004 -
2005
- Flight inspection
- Computer system
- Communications system
- Satellite
- Radar
- Navaids (VOR / ILS)
Training of the ministry of communications in 2006 - 2007 (in Ain
Shams Uni)
- VLSI
- Cadence (analog design environment& simulation)
Vision technology
- N+
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- Introduction to conversational English
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REFERENCES
• Name : Eng. Hassan Yakout
• Company : united Engineering - Egypt
• Position : IT Manager
• Telephone : 29296494/5/6
• Mob : 01006510297
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