Dokumen tersebut membahas tentang relevansi otonomi daerah terhadap peningkatan kinerja pelayanan publik. Otonomi daerah diyakini dapat meningkatkan pelayanan publik dan kesejahteraan masyarakat jika dilaksanakan dengan baik, namun perlu dipantau agar tujuan tersebut tercapai. Beberapa contoh best practice pelayanan publik di daerah otonom juga diberikan.
Inovasi Sebagai Strategi Mewujudkan Pelayanan Publik Berdampak
Relevansi OTDA thd Peningkatan Kinerja Pelayanan
1. Relevansi Otonomi Daerah Thd Peningkatan Kinerja Pelayanan DISAMPAIKAN DALAM SEMINAR FISIP UNMUL Samarinda, 12 Mei 2007 Oleh: Tri Widodo W. Utomo (Kepala Bidang Kajian Aparatur PKP2A III LAN; Peneliti Madya Bidang Administrasi Publik)
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3. Secara sederhana … Otonomi Daerah Pemerintah yg berhasil menjalankan Amanah, Dipercaya & Dicintai Rakyatnya Kesejahteraan & Kepuasan Masyarakat !!
4. UNDP … (2000: 60-61) Decentralized governance , when carefully planned , effectively implemented, and appropriately managed, can lead to significant improvement in the welfare of people at the local level, the cumulative effect of which can lead to enhanced human development . In addition, if decentralization involves real devolution of power to local levels, the enabling environment for poverty reduction is likely to be stronger . On the contrary, badly planned decentralization can worsen regional inequalities . Left to their own devices, richer regions are likely to develop faster than poor ones . And a system of matching grants, intended by central government to motivate local government to raise funds, typically exacerbates regional disparities.