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BUILDING
      YOUR
2
    LEADERSHIP
LEADERSHIP
3
4
LEADING
    CHANGE
5
MANAGING
    vs
6
 LEADING
Ordering Chaos
7
Leadership Profile
8
It’s not magic




9
It’s not an illusion
10
1. SELF-
     KNOWLEDGE
11
12
13
If you do what you
      have always done
     You will get what you
       have always had
14
"We must be the change we
       wish to see in the world."
                             - Gandhi




15
2. PEOPLE-
     KNOWLEDGE
16
GETTING RESULTS
   THROUGH
    OTHERS
17
What Got You Here
Won’t Get You There
Essential equipment




19
1. Winning too much
2. Adding too much value
 21

21
3. Passing Judgment
4. Making destructive comments
23
5. Starting with “No,” “But,” or “However:




24
6. Telling the world how smart we are

25
7. Speaking when angry
26
8. Negativity, or “Let me explain
          why that won’t work.”




27
9. Withholding Information
28
10. Failing to give proper recognition
11. Claiming credit that we don’t deserve
12. Making Excuses
13. Clinging to the past
13. Clinging to the past
13. Clinging to the past
14. Playing Favorites
15. Refusing to express regret
36
16. Not Listening
16. Not Listening




              38
17. Failing to express gratitude
18. Punishing the messenger
19. Passing the buck
19. Passing the buck
     “Who, me?”
42
20. Excessive need to be “me”
21st

44
     HABIT
21. Goal obsession
Obsessive Focus

                  46
We Cannot Change
     the Past
WE CAN CHANGE
   THE FUTURE
47
4 COMMITMENTS

48
1.   Let go of the past
     2.   Tell the truth
     3.   Be supportive and helpful
     4.   Pick something to improve
          yourself

49
ASKING FOR
 FEEDBACK
50
51
52
53
54
55
Feedback checklist
56
Feedback Checklist:
      1.   Stop asking for feedback and
           then expressing your opinion
      2.   Feedback moments, self
           assessment
      3.   Solicited feedback, or knowing
           how to ask
      4.   Unsolicited feedback
57
Known to others

                           Blind Spot     Public Knowledge
     Unknown to self


                         Unknown to us       Known to us




                                                             Known to self
                        Known to others    Known to others

                         Unknowable      Private Knowledge
                        Unknown to us       Known to us
                       Unknown to others Unknown to others


                               Unknown to others
58
FEEDFORWARD
59
Feedforward Checklist: (1/2)
      1.   Chose one behaviour that you want
           to change that would make a
           significant, positive difference in your
           life.
           eg. I want to be a better listener
      2.   Describe this objective in a 1:1
           dialogue with anyone you know.

60
Feedforward Checklist: (2/2)
      3.   Ask that person for two suggestions
           for the future that might help you
           achieve a positive change in your
           selected behaviour
      4.   Listen attentively to the suggestions.
           Take notes if you like.
           Do not judge, rate, or critique the
           suggestions. Simply say “Thank You”
61
COMMUNICATION

62
1.   Apologizing
     2.   Listening
     3.   Thanking
     4.   Following up
     5.   Practicing feedforward

63
LISTENING
64
Listen!
65
66
Listen




67
Communicate




              68
Global Leadership Inventory:
      1.   Think Globally
      2.   Appreciate Diversity
      3.   Developing Technical Savvy
      4.   Building Partnerships
      5.   Sharing Leadership
      6.   Creating a Shared Vision
      7.   Developing People
      8.   Empowering People
69
Global Leadership Inventory:

     9.    Achieving Personal Mastery
     10.   Encouraging Constructive Dialog
     11.   Demonstrated Integrity
     12.   Leading Change
     13.   Anticipating Opportunities
     14.   Ensuring Customer Satisfaction
     15.   Maintaining a Competitive Advantage

70
Stand out from the crowd

71
SalesChannel
                                                                          Europe




Sales Performance Motivation
                                    David R Ednie
                                    President & CEO
                                    SalesChannel Europe SARL
                                    Ph: +33 676 600 925
                                    Fax: +1 501 639 0126
                                    Email: david@saleschannel-europe.com
                                    Blog: http://saleschannel.blogspot.com
                                    Website: www.saleschannel-europe.com




         © 2008 SalesChannel Europe - All rights reserved

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What Got You Here - Leadership