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INSIGHTS THAT POWER WINNING PRODUCT DECISIONS
COMBINING SOCIAL MEDIA
WITH CSR
INCREASING THE EFFECTIVENES OF BOTH
Social Media
Author: J.Ford
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 2
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 3
The Tipping Point in 2008
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 4
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 5
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 6
Listen to, live the
social web,
understand it, this
cannot be faked
Make relevant
content for
communities of
interest
Involve
Create
Guiding the Uncontrollable
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 7
Promote
Actively, respectfully,
promote the content
with the networks
Monitor, iteratively
develop and
respond or be
damned
Measure
Guiding the Uncontrollable
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 8
Prior to Embarking
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 9
o Select the services that your target group uses
o Be active and post frequently - Choose quality over quantity
o Do not spam your audience with commercial information
o Make the point clear without a click on the link
o Participate on other micro blogs with replies and comments and
join the dialogue with your followers
o If you post from an organization - write as an individual
o Be honest
7 Tips to Micro Blogging
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 10
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 11
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 12
Some are obvious, some need further review
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS
TRANSFORMATION IS WHITE WATER
o New problems, people act differently
o The world speeds up
o Less margin for error, bigger cost for error
o Techniques on the peaceful river no longer apply
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS
RE-RECRUIT YOUR KEEPERS
o When change hits, talent typically leaves first
o Organizational shake-ups cause people to stop and think
o The best people have the most alternatives
INSIGHTS THAT POWER WINNING PRODUCT DECISIONS
I’M SO SURPRISED
 Don’t assume that people are planning to stay merely because
they haven’t told you of their plans to leave
 All-Stars often keep things to themselves until they are ready to
leave
 The heart leaves before the body

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Social Media and Corporate Social Responsibility

  • 1. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS COMBINING SOCIAL MEDIA WITH CSR INCREASING THE EFFECTIVENES OF BOTH Social Media Author: J.Ford
  • 2. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 2
  • 3. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 3 The Tipping Point in 2008
  • 4. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 4
  • 5. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 5
  • 6. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 6 Listen to, live the social web, understand it, this cannot be faked Make relevant content for communities of interest Involve Create Guiding the Uncontrollable
  • 7. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 7 Promote Actively, respectfully, promote the content with the networks Monitor, iteratively develop and respond or be damned Measure Guiding the Uncontrollable
  • 8. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 8 Prior to Embarking
  • 9. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 9 o Select the services that your target group uses o Be active and post frequently - Choose quality over quantity o Do not spam your audience with commercial information o Make the point clear without a click on the link o Participate on other micro blogs with replies and comments and join the dialogue with your followers o If you post from an organization - write as an individual o Be honest 7 Tips to Micro Blogging
  • 10. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 10
  • 11. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 11
  • 12. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS 12 Some are obvious, some need further review
  • 13. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS TRANSFORMATION IS WHITE WATER o New problems, people act differently o The world speeds up o Less margin for error, bigger cost for error o Techniques on the peaceful river no longer apply
  • 14. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS RE-RECRUIT YOUR KEEPERS o When change hits, talent typically leaves first o Organizational shake-ups cause people to stop and think o The best people have the most alternatives
  • 15. INSIGHTS THAT POWER WINNING PRODUCT DECISIONS I’M SO SURPRISED  Don’t assume that people are planning to stay merely because they haven’t told you of their plans to leave  All-Stars often keep things to themselves until they are ready to leave  The heart leaves before the body