1. Global Management Laboratory Training Program Introduction Nguyen Trong Quy Global Management Laboratory Vietnam

3. Introduction Nguyen Trong Quy Still profit from current operation Many (70% estimated) are still weak in or lack of Human Resource Management which is considered less important than other resources "It used to be that people needed products to survive. Now products need people to survive." Thousands of state own, private, FDI and join venture company in Vietnam are considering Human Resource less important than other resources such as Finance, Technology and Method because they are skill get some profit from current operation. This situation will lead to failure or bankruptcy soon without changing from bad to good and from good to better because the world is changing, others are changing and they consider people is the most important source because people make and manage other sources. Collapse Simple Difficult Good Better Change up

4. Vai trò, trách nhiệm của phòng HR & GA ROLE RESPONSIBILITY Quản lý hành chính, nhân sự

6. Khách hàng của phòng hành chính, nhân sự? Khách hàng nội tại Nhân viên / công nhân Lãnh đạo Quản lý ứng viên Chính quyền/Xã hội Khách hàng bên ngoài Nhà cung cấp

7. Nhiệm vụ chính của HR Tuyển dụng Đào tạo Làm việc Đánh giá, Thù lao Môi trường làm việc tốt, phát hiện/tận dụng nhân tài, động cơ làm việc cao

8. Mục đích của quản lý nhân sự là gì? Cung cấp dịch vụ của HR Kết quả Win – win - win Khả năng Kết quả Kinh doanh Dịch vụ & sản phẩm Đội Nhân viên Nơi làm việc

9. Động Cơ Làm Việc you can take a horse to the water but you cannot force it to drink

10. Thuyết nhu cầu của MASLOW MASLOW THEORY Ước mơ, sáng tạo Tự trọng, tự tin, thành quả, người khác kính trọng Tình bạn, giađình, quan hệ riêng tư Sức khỏe, công việc, nguồn lực, đạo đức, gia đình, tài sản… Ăn, uống, ngủ, nghỉ, … Thể chất An toàn Tình cảm & sở hữu Kính trọng Hoàn thiện Cấp thấp Cấp cao

11. Lecture Schedule Practice Schedule Expected Results Training and Practice Approach Understand basic roles and responsibility of leaders, and experience how to contribute to company’s success through practice Objective Throughout 12 days of training classes, participants will experience QC activity and present result report Overview Sample Schedule 12 days Nov QC Activity <P-D-C-A> Year 2008 July October September August November ４． Continue Improvement 1.Basics ３． Conduct Project 2.Action Planning ２ １６ ２ １３ ２７ １１ ３０ Understanding of Manufacturing Management Develop Abilities of Analysis and Planning Develop Ability of Day to Day Management Practice Standardization and Visualization １５ １７ １９ Situation Analysis Target Setting Root Cause Analysis Implement Counter Measure Review results, Standardize Continuous Improvement ８ ２２ Conduct Activity by team of 5 to 7 members By conducting actual project at the same time with the lecturers, participants will not only obtain knowledge but also be able to understand how to apply to their daily work

13. Level up HRM Items Recruitment Training / Development Assignment Evaluation Compensation Standard Set up standard Follow standard Regulation, attitude/behavior, safety, 5S teamwork Job & Performance Completion Payroll, award system Labor law Challenge Standard to be adjusted periodically Set up training system (OJT, Off-JT, OCT) Job Rotation (JR – part of company) Ability, attitude/behavior Payroll, award systems to be proposed Labor law + 1 Ideal Always meet human resource demand Maintain and develop OJT, Off-JT, OCT system Job Rotation (JR – company wide) 360 0 Maintain salary, award system competitive Labor law + 2 Motivation Identify, develop talents Good working environment

15. Training Topics by Layers