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Improving the Performance Environment
Robert Sher
Webinar
May 11, 2016
Subscribe to the series by email, info@fcbpartners.com, or call 617 245 0265
1©2016 FCB Partners. All rights reserved.
2016 Webinars and Courses on the Theme
of Smart Work
Webinars
Title Date
Improving the Performance
Environment
Robert Sher, CEO to CEO
May 11
Smart Work: Book Launch
Steve Stanton, FCB Partners
May 18
Seamless Start-Up
Tom Purves, VP Shell (ret’d)
June 1
Optimizing Process Analytics
Frank Capek, Customer Innovations
June 15
Smart Strategy
Tim Collins, Rich Products
June 29
Courses
Title Date and Location
Power of Process
Steve Stanton
Hammer Certification
New Orleans, LA
October 24-25
Implementation
and Execution
Kay Coleman
Advanced Certification
New Orleans, LA
October 26-27
Leading
Transformation
Walter Popper
Hammer Certification
Walter Popper
New Orleans, LA
October 26-28
For information about onsite courses and workshops call 617 245 0265 or contact us by email
info@fcbpartners.com
SYDNEY SAN FRANCISCO
Improving the Performance Environment
Presented by Robert Sher
How do we create
the change we call
“performance improvement”?
SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY
SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY
What are the factors present at
the Olympic Games that stimulate
performance improvement from those
who choose to participate?
SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY
High Performance
Environmental Structure
THE RANGE
Measure Components First
Shape the Environment
THE RANGE
Olympic Swimmers
THE PRINCIPLES
1.People change when their environmental
circumstances change.
2.Therefore, there must be a set of circumstances
that stimulate the change called performance.
3.The job of a leader(s) is to create those
circumstances
Linkages between
components:
High Performance
Environmental Structure
THE RANGE
DISSATISFACTION
1. Populations who are satisfied & comfortable are
not driven to perform at high levels.
2. Populations who are dissatisfied strive to change
their circumstances.
3. A corporate high performance environment is
one where the employees’ urge to change is
focused on achievement of the company’s
objectives.
The Elkiem HPES at work in
corporate setting
SYDNEY SAN FRANCISCO
86.9
7th
88.2
5th89.8
2nd
78.7
9th
92.3
1st 89.5
3rd
87.4
6th
89.4
4th
85.0
8th
52.0
4th
38.6
8th65.9
2nd
58.8
3rd
43.9
6th
68.8
1st
43.7
7th
36.4
9th
48.6
5th
Just because you have them doesn’t mean they work!
Executive Team Sharpshooters
SYDNEY SAN FRANCISCO
RANGE
INDICATOR 70.0
RANGE
INDICATOR 82.0
0 20 40 60 80 100
LEVEL 3 LEADERSHIP TEAM
EXECUTIVE TEAM
Lever: The Range
SYDNEY SAN FRANCISCO
Lever: Pressure
SYDNEY SAN FRANCISCO
PRESSURE COMPARISONS – PRESSURE MEANING
MEANING COMPONENT 72.8
MEANING COMPONENT 79.7
PRESSURE INDICATOR, 71.7
PRESSURE INDICATOR 55.3
0 20 40 60 80 100
HIGH TECH COMPANY
FAST FOOD COMPANY
SYDNEY SAN FRANCISCO
PRESSURE COMPARISONS – PRESSURE CLARITY
CLARITY INDICATOR 51.8
CLARITY INDICATOR 68.6
PRESSURE INDICATOR 71.7
PRESSURE INDICATOR 55.3
0 20 40 60 80 100
HIGH TECH COMPANY
FAST FOOD COMPANY
SYDNEY SAN FRANCISCO
PRESSURE COMPARISONS – PRESSURE MEASUREMENT
MEASUREMENT INDICATOR 51.4
MEASUREMENT INDICATOR 64.7
PRESSURE INDICATOR 71.7
PRESSURE INDICATOR 55.3
0 20 40 60 80 100
HIGH TECH COMPANY
FAST FOOD COMPANY
SYDNEY SAN FRANCISCO
CLIENT CASE
STUDY: HIGH
GROWTH
FIRM
SYDNEY SAN FRANCISCO
ADVANCED HPES
SUMMARY: CLIENT
SYDNEY SAN FRANCISCO
CLIENT CASE STUDY: CHECK THE PRESSURE!
SYDNEY SAN FRANCISCO
CLIENT CASE STUDY: CHECK THE PRESSURE!
SYDNEY SAN FRANCISCO
CLIENT CASE STUDY: CHECK THE PRESSURE!
CLIENT CASE STUDY: COMPENENT EFFECTIVENESS BY LEVEL
MOVE #1:
In my team, the high
performers receive the
greatest share of the
rewards.
THE RANGE
CLIENT CASE STUDY
MOVE #2:
The measures used to
assess the performance of
my team will give my
immediate manager a clear
indication of who the high
and low performers are.
THE RANGE
CLIENT CASE STUDY
SYDNEY SAN FRANCISCO
Data driven: Guessing can be dangerous
SYDNEY SAN FRANCISCO
81.9
1st
49.8
9th80.7
3rd
66.7
4th
81.4
2nd 60.9
7th
66.3
5th
64.8
6th
57.8
8th
52.0
4th
38.6
8th65.9
2nd
58.8
3rd
43.9
6th
68.8
1st
43.7
7th
36.4
9th
48.6
5th
TWO MOVES EFFECT – EXECUTIVE TEAM
CYCLE 1 CYCLE 2
SYDNEY SAN FRANCISCO
TWO MOVES EFFECT – CONTINUED
88.2
2nd
76.0
8th84.8
4th
75.2
9th
90.1
1st 77.5
7th
82.7
6th
84.3
5th
85.4
3rd
CYCLE 2 CYCLE 3
81.9
1st
49.8
9th80.7
3rd
66.7
4th
81.4
2nd 60.9
7th
66.3
5th
64.8
6th
57.8
8th
Key Takeaways
1. The work environment is critical to producing
acceptable performance.
2. The leadership team is the primary driver of the key
factors that drive performance pressure.
3. For every move or action, there is a reaction affecting
the environment and performance.
4. The environment can be measured, and moves must
be made with care, deliberateness, and in steps.
5. The performance environment is always evolving, and
managing it is a critical and continual role for firm
leaders.
What is your next right step?
“Knowledge without action is futile.” -Abu Bakr
Complimentary 90 minute consultation
No expectations / No obligation / No cost
Agenda:
1. ID your biggest challenge/opportunity
2. Focus in on the best strategy to address it.
3. List and choose the tactics that will make a difference.
4. Choose the right next steps to take now.
 If you want to do this work with me at no cost or obligation, call
or e-mail Jan by end of business today to:
jdare.brown@ceotoceo.biz / 925-829-8190 x101 to set your
meeting.

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FCB Partners Webinar: Improving the Performance Environment

  • 1. Improving the Performance Environment Robert Sher Webinar May 11, 2016 Subscribe to the series by email, info@fcbpartners.com, or call 617 245 0265
  • 2. 1©2016 FCB Partners. All rights reserved. 2016 Webinars and Courses on the Theme of Smart Work Webinars Title Date Improving the Performance Environment Robert Sher, CEO to CEO May 11 Smart Work: Book Launch Steve Stanton, FCB Partners May 18 Seamless Start-Up Tom Purves, VP Shell (ret’d) June 1 Optimizing Process Analytics Frank Capek, Customer Innovations June 15 Smart Strategy Tim Collins, Rich Products June 29 Courses Title Date and Location Power of Process Steve Stanton Hammer Certification New Orleans, LA October 24-25 Implementation and Execution Kay Coleman Advanced Certification New Orleans, LA October 26-27 Leading Transformation Walter Popper Hammer Certification Walter Popper New Orleans, LA October 26-28 For information about onsite courses and workshops call 617 245 0265 or contact us by email info@fcbpartners.com
  • 3. SYDNEY SAN FRANCISCO Improving the Performance Environment Presented by Robert Sher
  • 4. How do we create the change we call “performance improvement”?
  • 5.
  • 6.
  • 7.
  • 8. SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY
  • 9. SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY What are the factors present at the Olympic Games that stimulate performance improvement from those who choose to participate?
  • 10. SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY High Performance Environmental Structure THE RANGE
  • 11. Measure Components First Shape the Environment THE RANGE Olympic Swimmers
  • 12. THE PRINCIPLES 1.People change when their environmental circumstances change. 2.Therefore, there must be a set of circumstances that stimulate the change called performance. 3.The job of a leader(s) is to create those circumstances
  • 14. DISSATISFACTION 1. Populations who are satisfied & comfortable are not driven to perform at high levels. 2. Populations who are dissatisfied strive to change their circumstances. 3. A corporate high performance environment is one where the employees’ urge to change is focused on achievement of the company’s objectives.
  • 15. The Elkiem HPES at work in corporate setting
  • 16. SYDNEY SAN FRANCISCO 86.9 7th 88.2 5th89.8 2nd 78.7 9th 92.3 1st 89.5 3rd 87.4 6th 89.4 4th 85.0 8th 52.0 4th 38.6 8th65.9 2nd 58.8 3rd 43.9 6th 68.8 1st 43.7 7th 36.4 9th 48.6 5th Just because you have them doesn’t mean they work! Executive Team Sharpshooters
  • 17. SYDNEY SAN FRANCISCO RANGE INDICATOR 70.0 RANGE INDICATOR 82.0 0 20 40 60 80 100 LEVEL 3 LEADERSHIP TEAM EXECUTIVE TEAM Lever: The Range
  • 19. SYDNEY SAN FRANCISCO PRESSURE COMPARISONS – PRESSURE MEANING MEANING COMPONENT 72.8 MEANING COMPONENT 79.7 PRESSURE INDICATOR, 71.7 PRESSURE INDICATOR 55.3 0 20 40 60 80 100 HIGH TECH COMPANY FAST FOOD COMPANY
  • 20. SYDNEY SAN FRANCISCO PRESSURE COMPARISONS – PRESSURE CLARITY CLARITY INDICATOR 51.8 CLARITY INDICATOR 68.6 PRESSURE INDICATOR 71.7 PRESSURE INDICATOR 55.3 0 20 40 60 80 100 HIGH TECH COMPANY FAST FOOD COMPANY
  • 21. SYDNEY SAN FRANCISCO PRESSURE COMPARISONS – PRESSURE MEASUREMENT MEASUREMENT INDICATOR 51.4 MEASUREMENT INDICATOR 64.7 PRESSURE INDICATOR 71.7 PRESSURE INDICATOR 55.3 0 20 40 60 80 100 HIGH TECH COMPANY FAST FOOD COMPANY
  • 22. SYDNEY SAN FRANCISCO CLIENT CASE STUDY: HIGH GROWTH FIRM
  • 23. SYDNEY SAN FRANCISCO ADVANCED HPES SUMMARY: CLIENT
  • 24. SYDNEY SAN FRANCISCO CLIENT CASE STUDY: CHECK THE PRESSURE!
  • 25. SYDNEY SAN FRANCISCO CLIENT CASE STUDY: CHECK THE PRESSURE!
  • 26. SYDNEY SAN FRANCISCO CLIENT CASE STUDY: CHECK THE PRESSURE!
  • 27. CLIENT CASE STUDY: COMPENENT EFFECTIVENESS BY LEVEL
  • 28. MOVE #1: In my team, the high performers receive the greatest share of the rewards. THE RANGE CLIENT CASE STUDY
  • 29. MOVE #2: The measures used to assess the performance of my team will give my immediate manager a clear indication of who the high and low performers are. THE RANGE CLIENT CASE STUDY
  • 30. SYDNEY SAN FRANCISCO Data driven: Guessing can be dangerous
  • 31. SYDNEY SAN FRANCISCO 81.9 1st 49.8 9th80.7 3rd 66.7 4th 81.4 2nd 60.9 7th 66.3 5th 64.8 6th 57.8 8th 52.0 4th 38.6 8th65.9 2nd 58.8 3rd 43.9 6th 68.8 1st 43.7 7th 36.4 9th 48.6 5th TWO MOVES EFFECT – EXECUTIVE TEAM CYCLE 1 CYCLE 2
  • 32. SYDNEY SAN FRANCISCO TWO MOVES EFFECT – CONTINUED 88.2 2nd 76.0 8th84.8 4th 75.2 9th 90.1 1st 77.5 7th 82.7 6th 84.3 5th 85.4 3rd CYCLE 2 CYCLE 3 81.9 1st 49.8 9th80.7 3rd 66.7 4th 81.4 2nd 60.9 7th 66.3 5th 64.8 6th 57.8 8th
  • 33. Key Takeaways 1. The work environment is critical to producing acceptable performance. 2. The leadership team is the primary driver of the key factors that drive performance pressure. 3. For every move or action, there is a reaction affecting the environment and performance. 4. The environment can be measured, and moves must be made with care, deliberateness, and in steps. 5. The performance environment is always evolving, and managing it is a critical and continual role for firm leaders.
  • 34.
  • 35. What is your next right step? “Knowledge without action is futile.” -Abu Bakr Complimentary 90 minute consultation No expectations / No obligation / No cost Agenda: 1. ID your biggest challenge/opportunity 2. Focus in on the best strategy to address it. 3. List and choose the tactics that will make a difference. 4. Choose the right next steps to take now.  If you want to do this work with me at no cost or obligation, call or e-mail Jan by end of business today to: jdare.brown@ceotoceo.biz / 925-829-8190 x101 to set your meeting.