SFIA 8 Launch - September 28, 2021 The document announces the launch of SFIA version 8, which defines skills and competencies for digital professionals. Key changes in SFIA 8 include additional skills added, skills renamed or restructured, updated generic attributes and levels of responsibility, and a new format for reference documents. SFIA 8 was developed through an open consultation process and builds on SFIA's history as a globally accepted framework to define skills in areas like IT, analytics, security and more.

1. SFIA 8 LAUNCH – September 28 2021

2. BACKGROUND

3. SFIA defines the skills and competencies required by
professionals who
design, develop, implement, manage and protect
the data and technology
that powerthe digitalworld.
SFIA Evolution

4. SFIA Evolution
SFIA has become the
globally accepted
common language
for the
skills and
competencies
for the digital world.
Information and
communications
technology
Business change
Digital
transformation
Data science and
analytics
Software
engineering
Information and
cyber security
Learning and
education
Applied
computing and
computational
science
User centred
design
Digital product
development,
sales and
marketing
Human resource
and workforce
management
Within the scope of SFIA are many of the world's
most in-demand occupations, including
professionals working in fields such as…

5. What’s changed
Readability
Guidance notes
Concise skill
definitions
Shorter sentences
Content
changes
New skills
New skill levels
Renamed skills
Retired skills
Navigation
Categories and sub-
categories
SFIA views
Related skills
Generic
attributes
Updated attributes
Behavioral factors
Same 7 levels of
responsibility
New look
documentation
New summary chart
2 reference manuals
(pdf)
Excel download

6. 7 levels of
responsibility
121
professional
skills
5 generic
attributes
495 skill level
descriptions
SFIA 8
Core framework Navigation
Summary chart, pdfs and Excel
Categories and sub-
categories
SFIA views
Related skills for website
browsing
Tools and resources
✓ Mappings to
industry
frameworks
✓ Standard skills
profiles
✓ Assessment
guidelines
✓ Links to c.50 bodies
of knowledge
✓ User stories

7. SFIA 8 DOCUMENTS

8. SFIA 8 documents

9. New look Summary chart
Professional skills Levels of responsibility and generic
attributes
… built with hyperlinks to SFIA 8 website content

10. 2 pdf documents
SFIA Framework reference - The SFIA standard
The full description of the SFIA levels of responsibility, the
generic attributes that define the SFIA levels, the behavioural
factors, knowledge statements and all the SFIA professional
skills.
About SFIA - Guidance for the use of the SFIA standard
An overview of the SFIA Skills and Competency Framework
and essential understanding for how it can be used in the
management and development of people.

11. Optimised for on-screen viewing not for
printing
Each SFIA skill displayed on its own page

12. 3 new appendices
Appendices
SFIA - Behavioural factors
• This describes the behavioural factors that are distributed
throughout the generic attributes.
SFIA - Knowledge, skill and competency
• This describes how SFIA aligns with ISO Standards
related to the assessment of knowledge, skills and
competency and how these maybe used to help manage
the development of a workforce.
SFIA - More than just a skills and competencies
framework
• This describes some of the range of activities of the SAFIA
Foundation.

13. SFIA 8 Excel spreadsheet
• To help you incorporate SFIA into
your own internal SFIA documents
and tools
• It provides the content of the SFIA
levels of responsibility, the generic
attributes (behavioural factors and
knowledge statements) and the
professional skills
Unlike other frameworks which use encrypted PDF documents that do not allow printing or "copy and paste" of content.

14. SFIA 8 UPDATE PROCESS
➢ Details of the consultation
and update process
➢ SFIA’s provenance and
longevity over 8 versions
➢ Ensuring confidence and
trust in the global skills
and competency
framework for a digital
world ... built by industry
for industry

15. SFIA Past and Present ...
Provenance and Sustainability → Confidence and Trust ...
... the global common reference model for skills and competency …... built by industry for industry!
92 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21
…
SFIA V2 V3 V4 V5 V6 V7 SFIA 8
UK Collaboration Global Open Collaboration
UK Initiatives
1 Language 3 Languages 6 Languages 11 + 2 Languages
Industry Developments
Industry Themes
Infrastructure
Bodies of Knowledge
SFIA Views
Guidance
Collaborations
Standard Role Profiles
Future Ideas ...
Global Footprint
SFIA Context
SFIA:
Available
Flexible
Relevant
Correct
... & actually useful
Global Open Consultation

16. Consultation in progress
For example:
• Change to the SFIA Framework
• Develop a SFIA view
• Provide SFIA Guidance Material
• Do nothing – and explain why
• Themes
• Workshops
• Direct input from industry end
users
• Dialogue with industry bodies
• Input from SFIA Council
• Input from SFIA Design Authority
• Learning from SFIA 7
• Desk/secondary research into
industry trends
• Change Requests
Develop “tools and
resources”
Update core
framework - SFIA 8
We find out what industry wants ... We work out the options for what SFIA can do …
Check back, test, beta release of SFIA 8
Working groups
Volunteers
SFIA Design
Authority
... visibility throughout ... see it being built ... monthly newsletters

17. SFIA 8 CONTENT
THE
PROFESSIONAL
SKILLS

18. Changes to the professional skills for SFIA 8
• 23 additional skills
• 4 skills retired
• 7 skills re-named/ 9 re-structured
• 28 levels added / 3 levels moved replaced

19. 23 additional skills
Information and cybersecurity
• Vulnerability research VURE
• Vulnerability assessment
VUAS
• Threat intelligence THIN
Data privacy
• Personal data protection PEDP
Data and analytics
• Data engineering DENG
• Data science DATS
• Business intelligence BINT
• Machine learning MLNG
DevOps, DevSecOps, Software
engineering
• Systems and software life
cycle engineering SLEN
Computational science
• Scientific modelling SCMO
• Numerical analysis NUAN
• High-performance computing
HPCC
Business analysis
• Business situation analysis
BUSA
• Feasibility assessment FEAS
People and skills
• Workforce planning WFPL
• Employee experience EEXP
• Organisational facilitation
OFCL
• Subject formation SUBF
• Certification scheme
operation CSOP
And last, but not least…
• Service catalogue
management SCMG
• Investment appraisal INVA
• Audit AUDT
• Business administration ADMN

20. 4 skills retired
SFIA 7 SFIA 8
Analytics INAN ▪ Content refined and extended by creating 3 new skills:
▪ Data science
▪ Business intelligence
▪ Machine learning
Business analysis BUAN ▪ Content refined and extended by creating 2 new skills:
▪ Business situation analysis
▪ Feasibility assessment
Conformance review CORE ▪ Content covered by a refreshed version of Quality assurance and the
new Audit skill
Network planning NTPL ▪ Content covered between Network design and Service level
management.
▪ Network design has also been refreshed for SFIA 8.

21. 7 skills re-named
SFIA 7 SFIA 8
Security administration Security operations
Information content authoring Content authoring
Information content publishing Content publishing
Systems installation/decommissioning Systems installation and removal
Change management Change control
Relationship management Stakeholder relationship management
Information governance Information management
For these skills ̶ re-naming does not change the overall intent and scope of the skill

22. 9 skills re-structured
SFIA 7 SFIA 8
Enterprise IT governance Made more generic – renamed as Governance
Business risk management Made more generic – renamed as Risk management
IT management Shift the focus to technical service delivery management –
renamed as Technology service management -
Change implementation planning and
management
– broader scope and 2 new levels – renamed as Organisational
change management
Teaching and subject formation Some parts moved to new skill called Subject formation –
renamed as Teaching
Business process testing Broader scope and new levels – renamed as Acceptance testing
Data management Some parts moved to new skill called Data engineering
Porting/Software configuration Shift focus to design and deployment of software configuration,
particularly for (not exclusively) enterprise scale systems and
large SaaS – renamed as Software configuration
Resourcing Some parts moved to new skill called Workforce planning

23. SFIA 8
GENERIC ATTRIBUTES
AND LEVELS OF
RESPONSIBILITY

24. Summary of changes to generic attributes and
level of responsibility in SFIA 8
• Highlight SFIA’s behavioural factors
• Updates to generic attributes to enhance readability and
consistency across levels and attributes
• Behaviours related to security, privacy and ethics
updated
• Entry level descriptions edited to help employability
• 2-way look up - by levels and by generic attributes
• New look graphic for the Summary chart

25. New look Summary chart
• Help new SFIA
users understand
the design of the
levels of
responsibility
• Designed for
onscreen viewing
or A3 printing
• Built with
hyperlinks to SFIA
8 website content
Levels of responsibility and generic attributes

26. • The SFIA levels describe recognisable levels of
responsibility and accountability — this is universally liked
by SFIA users.
• This is why the structure of SFIA has remained the same
— 7 levels of responsibility characterised by generic
attributes which describe behavioural factors, along with
professional skills and competencies described at one or
more of those 7 levels.

27. Changes to generic attributes
• There have been a number of small focused changes to
attributes
• The changes do not affect the scope
• Previous SFIA assessments are not impacted by these
changes

28. 2 way look up
By level – same as SFIA 7 By attribute – new for SFIA 8

29. Behavioural factors
Focusing on behavioural factors is an alternative view of
looking at the generic attributes in their summary form.
These two approaches provide significant flexibility:
• Organisations with their own behavioural model, or
corporate values, can map them to the generic attributes
(considering the individual behavioural factors).
• The generic attributes as summary statements are
particularly useful for a balanced view when considering
professional certification or internal role balancing.
• Organisations, such as small and medium-sized
enterprises, without their own behavioural model, can
adopt the behavioural factors explicitly. This can be
beneficial for example, in defining specific behaviours
required for a role or for individual staff development
planning.

30. Glossary of behavioral factors
In accordance with the design principles of SFIA, the
behavioural factor descriptions are generic.
• This ensures they can be universally applied to any
organisation, its structure, its internal capability
framework, its ways of working and culture.
The behavioural factors themselves have two components,
the first describes the behavioural element and the second
describes the organisation scope, context and impact.
The behavioural factors are discussed in a separate
documents available from the SFIA website. Glossary of
behavioural factors within the 7 levels of responsibility.
• In the glossary document, the following behavioural
factors and knowledge statements are addressed
alongside autonomy, influence and complexity.
Behavioural Factors Knowledge Statements
❑ Collaboration
❑ Communication Skills
❑ Creativity
❑ Decision Making
❑ Delegation
❑ Execution Performance
❑ Influence
❑ Leadership
❑ Learning and Professional
Development
❑ Planning
❑ Problem Solving
❑ Security, Privacy and Ethics
❑ Contextual and Attribute
Descriptions
❑ Generic Knowledge
❑ Specialist Knowledge
❑ Domain and Localisation
Knowledge

31. Readability
Guidance
notes
Short skill
description
Shorter
sentences
Strong, concise
opening
sentence
Related skills
(on the web)
Simpler
translation

32. Readability
❑ Guidance notes do not
change the meaning of
the skill
❑ SFIA 7 – 10% of
sentences have more
than 30 words, 27% have
more than 20 words
❑ SFIA 8 – 0% > 30 words,
3% > 20 words
Guidance notes added to all skills
Reordering skill levels on the web pages – low to high
Re-ordering and re-formatting the sentences within the skill
level descriptions.
Very long sentences (30+ words) removed/restructured
Most long sentences > 20 words restructured

33. Shorter
descriptionsplus
guidancenotes
Guidance notes are – in
essence – a reformatting
of the lengthy overall skill
description in SFIA 7.
This approach is to help
users…
➢ select relevant skills
➢ choose between
similar SFIA skills
➢ understand the scope
of the skill
Guidance notes do not change the meaning of the skill.

34. Make clear what the user will get from the link
SFIA 8
This is made possible by having a shorter description
SFIA 7

35. SFIA 8 Themes
Security
Data and
analytics
Computational
science
People and
skills
DevSecOps
Agile/self-
organising
teams
Cloud
Business
analysis
IT Service
management
Service
design
Blockchain
Systems
engineering

36. Security and privacy approach
• For professionals that are security specialists … ensure
• core specialist security skills are available
• security-related skills are available
• other skills (not explicitly security oriented), relevant to their specialist roles, are available
• For professionals that build and support secure systems … ensure
• all skills, relevant to the work they perform, have a security component
• For all others … ensure
• security and privacy is clearly a necessary component of their work -
This drives SFIA's position that security and privacy is part of
everyone's role and not something to be left to security specialists
alone.

37. Security and privacy summary
• Design principle
• There are specialist security roles
• AND a wide range of roles where security is an essential part of their day-to-day
responsibilities
• And all other roles are covered by SFIA’s generic attributes which describe security
and privacy responsibilities
• So:
• 9 explicit security skills
• 41 skills where security is an essential component
• Security is an explicit component of the generic attributes and behaviours at all
levels
• Navigation and orientation aids
• SFIA view – Information and cyber security
• 2 new sub-categories
• Guidance notes and readability improvements for all skills

38. SFIA 8 – Security and privacy related changes
Additional skills
Re-named/
re-structured skills
New skill levels
▪ Vulnerability
research VURE
▪ Vulnerability
assessment VUAS
▪ Threat
intelligence THIN
▪ Personal data
protection PEDP
▪ Audit AUDT
▪ Security operations
SCAD
▪ Governance GOVN
▪ Risk management
BURM
▪ Information
assurance INAS
▪ Digital forensics
DGFS
▪ Continuity planning
COPL
▪ Penetration testing
PENT
▪ Contract
management ITCM
Updated generic attributes
Updated professional skills

39. SFIA view – Information and cyber security
Skills for security professionals Secure software development Security practice management
Information security SCTY 3 4 5 6 7 Systems development management DLMG 5 6 7 Performance management PEMT 4 5 6
Enterprise and business architecture STPL 5 6 7 Requirements definition and management REQM 2 3 4 5 6 Professional development PDSV 4 5 6
Governance GOVN 6 7 Solution architecture ARCH 4 5 6 Employee experience EEXP 4 5 6
Risk management BURM 3 4 5 6 7 Systems design DESN 3 4 5 6 Demand management DEMM 5 6
Audit AUDT 3 4 5 6 7 Software design SWDN 2 3 4 5 6 Workforce planning WFPL 4 5 6
Information assurance INAS 3 4 5 6 7 Programming/software development PROG 2 3 4 5 6 Resourcing RESC 3 4 5 6
Continuity management COPL 2 3 4 5 6 Testing TEST 1 2 3 4 5 6 Competency assessment LEDA 3 4 5 6
Incident management USUP 2 3 4 5 Real-time/embedded systems development RESD 2 3 4 5 6 Quality management QUMG 3 4 5 6 7
Vulnerability research VURE 3 4 5 6 Systems integration and build SINT 2 3 4 5 6
Threat intelligence THIN 2 3 4 5 6 Release and deployment RELM 3 4 5 6
Security operations SCAD 1 2 3 4 5 6 User experience design HCEV 3 4 5 6 Other security-related skills
Vulnerability assessment VUAS 2 3 4 5 Change control CHMG 2 3 4 5 6
Digital forensics DGFS 3 4 5 6 Strategic planning ITSP 5 6 7
Penetration testing PENT 3 4 5 6 Consultancy CNSL 4 5 6 7
Research RSCH 2 3 4 5 6 Secure infrastructure Specialist advice TECH 4 5 6
Personal data protection PEDP 5 6
Technology service management ITMG 5 6 7
IT infrastructure ITOP 1 2 3 4 5
Network design NTDS 3 4 5 6
Security programmes Network support NTAS 2 3 4 5
Hardware design HWDE 3 4 5 6 Levels of responsibility
Programme management PGMG 6 7 Asset management ASMG 2 3 4 5 6
Project management PRMG 4 5 6 7 Database administration DBAD 2 3 4 5
The SFIA Framework describes seven levels of
increasing responsibility, accountability and impact from
Level 1, the lowest, to Level 7, the highest.
Each of the seven levels is labelled with a guiding phrase
to summarise the level of responsibility.
Level 1 ̶ Follow
Learning delivery ETDL 2 3 4 5 Storage management STMG 3 4 5 6 Level 2 ̶ Assist
Learning design and development TMCR 3 4 5 Quality management QUMG 3 4 5 6 7 Level 3 ̶ Apply
Stakeholder relationship management RLMT 4 5 6 7 Sourcing SORC 2 3 4 5 6 7 Level 4 ̶ Enable
Measurement MEAS 3 4 5 6 Supplier management SUPP 2 3 4 5 6 7 Level 5 ̶ Ensure, advices
Knowledge management KNOW 2 3 4 5 6 7 Facilities management DCMA 3 4 5 6 Level 6 ̶ Initiate, influence
Level 7 ̶ Set strategy, inspire,
mobilise
Information and cyber security view (sfia-online.org)

40. Data and analytics summary
• Analytics has been in SFIA since version 4 (2008) – it has been regularly updated since. For SFIA 8 it
has been refined and extended by creating 3 new skills in SFIA 8:
• Data science DATS @ levels 2 to 7
• Business intelligence BINT @ levels 2 to 5
• Machine learning MLNG @ levels 2 to 6
• Consequently - Analytics INAN is retired from SFIA 8
• SFIA 7 skill descriptions will remain available for you to use
• Data engineering was covered in previous versions of SFIA (as part of Data management). For SFIA 8 –
it has become a standalone skill because of industry specialisation in the topic
• Data Engineering DENG @ levels 2 to 6
• Consequently level 2 and 3 are removed from Data management
• Changes
• A new level 3 has been added to Data visualisation VISL
• Information governance IRMG renamed to Information management to avoid confusion with Governance GOVN
• Navigation and orientation aids
• SFIA view – Big data and data science
• New sub-category to bring data and analytics skills together
• Guidance notes and readability improvements for all skills
Big data/Data science view — (sfia-online.org)

41. Applications of
computational science
• Geoscience
• Meteorology
• Scientific and industrial research
• Defence science and technology
• Nuclear science and technology
3 additional skills for SFIA 8
• Scientific modelling
• Numerical analysis
• High-performance
computing

42. Cloud engineering
• For SFIA 7 - cloud is referred explicitly or implicitly in several SFIA skills
• For SFIA 8 - the design choice was between...
1. adding new cloud-named skills versus
2. cloud solutions and services being a specific application of existing SFIA skills
• Option 2 was selected for SFIA 8
• but this change request is being kept in the deferred list to be re-visited for future SFIA updates
• So for SFIA 8…
• Cloud is explicitly referenced in 22 SFIA skills – typically in the guidance notes as an example application
for the skill
• For Cloud engineering in particular - the SFIA skills of Solution architecture ARCH and Systems design
DESN are examples of skills which are involved in the design of IT service solutions to meet specified
requirements, compatible with agreed cloud computing architectures,
• the re-structured Software configuration PORT skill has been re-written and can be applied to software
as a service (SaaS) solutions, infrastructure as a service (IaaS) and platform as a service (PaaS)

43. Agile
• SFIA professional skills are generic and can be applied in a variety of systems, service or product
development lifecycle models
• At SFIA level 4 and higher it is typically expected that individuals will be able to adopt and adapt
approaches.
• In many organisations a range of lifecycle models or hybrid development approaches are used
• Agile is highly dependent on a culture of learning, adaption and improving working practices
• For SFIA 8 – the addition of Guidance notes has meant that more specific examples of agile working
practices have been mentioned in the framework
• Agile is explicitly referenced in 20 SFIA skills and implicitly in others
• An additional SFIA 8 skill called Organisational facilitation reflects the skills needed to support teams
to organise themselves to deliver. Includes helping teams adopt agile working practices and
behaviours.
• The addition of Employee experience is also supportive of different people management practices and
expectations of employees which can be associated with agile working.

44. People management
People management
• An additional skill called Employee experience has been added to provide some flexibility in SFIA to
reflect a range of different people management practices and expectations of employees.
• Employee experience will not be applicable to all employers or teams – but has an increased
importance with different working practices and team structures.
• Resourcing has been a skill in SFIA for some time. It included some elements of workforce planning.
• For SFIA 8 Workforce planning has been brought out as an additional skill to recognise its importance,
and, also that some roles specialise in either Resourcing or Workforce planning
• An additional skill called Organisational facilitation reflects the skills needed to support teams to
organise themselves to deliver. Includes helping teams adopt agile working practices and behaviours.
Additional skills Re-structured skills
▪ Employee experience EEXP
▪ Workforce planning WFPL
▪ Organisational facilitation OFCL
▪ Performance management PEMT
▪ Resourcing RESC

45. SFIA 8 - People management skills
Performance
management
Improving organisational performance by developing the performance of
individuals and workgroups to meet agreed objectives with measurable
results.
Levels 4 to 6
Employee
experience
Enhancing employee engagement and ways of working, empowering
employees and supporting their health and wellbeing.
Levels 4 to 6
Organisational
facilitation
Supporting workgroups to implement principles and practices for effective
teamwork across organisational boundaries and professional specialisms.
Levels 4 to 6
Professional
development
Facilitating the professional development of individuals in line with their career
goals and organisational requirements.
Levels 4 to 6
Workforce
planning
Estimating the demand for people and skills and planning the supply needed
to meet that demand.
Levels 4 to 6
Resourcing Acquiring, deploying and onboarding resources. Levels 3 to 6

46. DevSecOps
• SFIA already describes the skills that practitioners working in DevOps roles/teams need.
• This change request and the IEEE/ISO DevOps standard (2675) highlight a gap around developing and
improving the collaborative & technical environment associated with DevOps.
• “In practice, DevOps is a full life cycle endeavor which gives equal consideration to each stage. DevOps is a set
of principles and practices which enable better communication and collaboration between relevant
stakeholders for the purpose of specifying, developing, continuously improving, and operating software and
systems products and services. It is not just a matter of technical practices affecting other life cycle
processes”.
• For SFIA 8 – we have looked at the skills associated with contemporary approaches to secure software
engineering and operations – with a focus on business value and practitioners establishing and improving
their own practices.
• An additional skill for SFIA 8 called Systems and software lifecycle engineering has been created.
• It has been written such that it can be applicable to ways of working labelled with terms such as DevOps,
DevSecOps, site reliability engineering, developer productivity engineering.
• However - it is likely to find wider applicability in specialised areas.

47. SFIA 8 Skills management changes
Teaching
• Split the Subject formation aspects of teaching from the delivery of teaching so these can be evaluated separately
• The skill has a 4 new levels (level 2, 3 4 & 7) to support the whole range of responsibilities and roles found in teaching and related
professions
Subject formation
• New skill @ levels 4 to 7
Certification scheme operation
• Focussed skill to implement certification and badging schemes (including digital badging)effectively
Competency assessment
• Edited to be applicable in a range of contexts such as — but not limited to — recruitment, career progression, professional
development planning or accreditation/certification. .
Additional skills Re-structured skills Updated skills
▪ Subject formation SUBF
▪ Certification scheme operation
CSOP
▪ Teaching TEAC ▪ Competency assessment
LEDA

48. Business analysis
• Business analysis has been present in the SFIA framework from the
earliest versions
• The job title “Business analyst” cover a broad professional discipline
• In addition - business analysis responsibilities are found in many
jobs / roles and different organisational contexts
• Project, product, strategic, operational, programme/portfolio
• Business analysis is also being deployed in newer domains such as cyber
security and data science
• It is helpful for business analysts to use a common language to
describe the breadth professional skills associated with the work
they perform.
• this promotes what business analysts can offer, and,
• opens up a broader range of potential career paths

49. Business analysis is a broad professional discipline
Breadth of the business analysis
discipline
❑ Individual roles and assignments do not use the entire breadth of business analysis related skills in
SFIA.
❑ Roles in other professional roles and with different job titles will also make use of some of the SFIA
business analysis related skills.
❑ This knowledge areas (KAs) in the BABOK are similar – depending on roles different KAs have
more or less importance. The BABOK KAs are also relevant to other professional roles and with
different job titles
❑ SFIA also provides flexibility by having multiple skill levels which can be aligned to
roles/assignments
Adapted from Business Analyst by Adrian Reed
Role /
assignment
Role /
assignment

50. SFIA 8 content for business analysts
1. The SFIA 7 skill called Business analysis has been split into constituent parts
• New skill - Business situation analysis
• New skill - Feasibility assessment
• This provides greater granularity and flexibility – for example to support
o definition of business analysis roles, assignments
o skills assessment, identifying skills gaps
o targeted learning and development solutions
o developing career paths
o resourcing (recruiting, deployment)
2. Restructure and rename 2 skills
• Business process testing (levels 4 to 6) becomes Acceptance testing (2 to 6)
• Change implementation and management (5 to 6) becomes Organisational change
management (3 to 6)
3. Publish illustrative SFIA skills profiles for a number of industry roles
4. Continue mapping of BABOK to SFIA (updated for SFIA 8) and IIBA UK Job roles
mapping

51. Robotic process automation
• For SFIA 8 covered by a combination of existing skills and the additional skills in Data and analytics
• For example
• Data engineering DENG for extracting, combining, quality checking the data, real-time collection of
data to feed analytics
• creating reports based on the information extracted - Business intelligence BINT
• Performing complex predictive analysis would need Data science DATS
• If the bots were learning to take different actions over time then they would need Machine learning
MLNG
• Data visualisation VISL would be needed for creating insightful, actionable graphics from the data –
(but would need to be more than just the off the shelf Excel chart)
• Where bots are used to navigate legacy systems via their user interfaces then there are the 2 new skills
Business situation analysis BUSA and Feasibility assessment FEAS plus Business process
improvement BPRE and Requirements management REQM. Depending on the solution then Software
configuration PORT may be required (configured by users rather than Software developers)

52. Other themes
• SFIA and Blockchain (sfia-online.org)
• Blockchain was revied during the SFIA 8 consultation. The agreed position is that r working assumption is that
"Blockchain" is a not an additional SFIA skills Blockchain" is a not an additional set of SFIA skills
• It is best treated as the application of a new technology in anumber of SFIA skills.
• Service design —(sfia-online.org)
• Service design" has been a SFIA sub-category since SFIA v4 (2008). This was introduced to reflect the structure of ITIL
v3.
• Service design as a professional discipline and as a role has changed since then.
• ITIL has moved on also and with ITIL v4 - their definition of service design has changed considerably.
• The Service design sub-category has been removed. Illustrative SFIA skills and examples of service design activities
and artefacts have been published instead.
• Service management (sfia-online.org)
• An additional SFIA skill – Service catalogue management has been added @ levels 3 to 5
• Systems engineering
• A mapping to ISO/IEC/IEEE 15288:2015 Systems and software engineering — System life cycle processes is being
worked on and will be published when available

53. SFIA 8 NAVIGATION
Categories
and sub-
categories
A to Z skills
list
SFIA views
SFIA related
skills
SFIA
framework
mappings
SFIA skills
profiles

54. Categories and sub-categories
SFIA 8 continues to group the skills into categories and subcategories.
These do not have definitions - they are just a navigation aid.
Colour coding is also used to identify the categories.

55. Categories and sub-categories
Strategy and
architecture
Change and
transformation
Development
and
implementation
Delivery and
operation
People and
skills
Relationships
and
engagement
Categories
Strategy and
planning
Change
implementation
Systems
development
Technology
management
People
management
Stakeholder
management
Sub-categories
Security and
privacy
Change
analysis
Data
and analytics
Service
management
Skills
management
Sales and
marketing
Governance,
risk and
compliance
Change
planning
User
experience
Security
services
Advice and
guidance
Content
management
Computational
science
• These categories and subcategories do not equate to jobs, roles,
organisational teams or areas of personal responsibility.
• It is common practice for a specific job description, for instance, to
comprise skills taken from multiple categories and subcategories.
• Many users find these categories useful, but SFIA is a flexible
resource and the SFIA Skills can easily be grouped and filtered into
alternative views to support specific industry disciplines, particular
environments and frameworks.

56. A to Z Skills list
https://sfia-online.org/en/sfia-8/all-skills-a-z

57. Related skills
Web navigation to
find the skills you
need
Links to bodies of
knowledge and
standard skills
profiles
The related skills are a navigation
aid only. They are not part of the
core framework.

58. SFIA views – Design concept
Full SFIA
framework
Digital
Transformation
Agile
DevOps
Big data/Data
science
Information
and cyber
security
Enterprise IT
• SFIA is an extensive resource for skills
and competencies
• It is not expected that any organisation
would need all the skills in SFIA.
• Categories and sub-categories are a
useful way to look at SFIA.
• But they offer just one perspective and can
not reflect the way SFIA is used in different
contexts.
• By creating SFIA views - we allow for a
navigation of the framework from
different perspectives
• Many of SFIA’s skills are shared across
sectors and professions, some are specific
to certain industry sectors and professions.
• The 7 levels of responsibility are common to
all and universally liked

59. SFIA views - contents
•The conventional view of SFIA
used for the summary chart and
framework reference guide
•Categories & sub-categories
Full framework
•Set up agile culture and
capabilities
•Support & guide agile
practices
•Adopt agile practices
•Measure & learn to improve
agile practices
Agile
•DevOps culture
•DevOps automation
•DevOps ways of working
DevOps
•Data governance
•Data culture and capability
•Data lifecycle management
•Data security and quality
Big data/Data
science
•Skills for security
professionals
•Security programmes
•Secure software development
•Secure infrastructure
•Security practice
management
•Other security related skills
Information and
cyber security
•Strategy and architecture
•Change and transformation
•Development and
implementation
•Delivery and operation
•People and skills
•Relationships and
engagement
Enterprise IT
•Digital strategy, innovation
and investments
•Digital culture, skills and
capabilities
•Digital & data transformation,
change and governance
•Digital technology enablers
Digital
transformation

60. SFIA framework mappings
• Service management practice areas and roles
• NIST
• COBIT 2019
• Software engineering body of knowledge (SWEBOK)
• Business analysis body of knowledge (BABOK)
• Service design
This provide alternate routes to finding SFIA content.
Mappings will be updated to SFIA 8 and published in the coming weeks.

61. SFIA8beta-illustrativeskillsprofiles
The SFIA framework is flexible
by design...
• it does not prescribe or define
jobs, roles, organisation
structures or career paths
• instead - SFIA describes the
skills that roles, jobs or career
steps require
We have collated a set of generic
mappings of SFIA skills for the
industry's most common role
families...
• These provide a quick-
start list of the most relevant
SFIA skills for a selection of
common roles.
• This work has been ongoing for
some time - and there is more
to do
• We are publishing this now to
support SFIA 8 and to illustrate
how the skills in SFIA 8 can be
deployed in the workplace.
https://sfia-online.org/en/tools-
and-resources/standard-industry-
skills-profiles

62. SFIA
change
process
Changes in
detail
SFIA 7
Moving to
notes
Change log
MOVING TO SFIA 8

63. Moving to SFIA 8 notes on each SFIA 7 skill
This is a new feature for SFIA 8. On the website each SFIA 7 skill has its own Moving to SFIA 8 note

64. The SFIA ecosystem

65. • User guidance
• Mappings to industry frameworks
• Links to industry bodies of knowledge
• SFIA accredited partners and specialists
• SFIA Skills mapped to standard roles
• SFIA accredited training
• Not-for-profit stewardship of the SFIA framework

66. SFIA
global ecosystem
SFIA
Employers
Tools using
SFIA
Education
providers
Professional
bodies
Individuals
Accredited
Partners &
Consultants
Industry
frameworks
BoK
owners
Other
competency
frameworks

67. Employers
Tools using
SFIA
Education
providers
Professional
bodies
Individuals
Accredited
Partners &
Consultants
Industry
frameworks
BoK
owners
Other
competency
frameworks
Core SFIA
Framework
SFIA views
Standard
profiles
Mapping to
BoKs
APIs & open
data
Framework
mappings
User
reference
guide
Assessment
guidelines
Digital
badging
SFIA
training
SFIA
accreditation
SFIA
global ecosystem

68. Ecosystem supported by developing the website…
❑ Future SFIA (changes)
❑ Tools and Resources
• Guidance and help
• Detailed SFIA
assessment
guidelines
• Bodies of
Knowledge
• SFIA Views
• SFIA skills profiles
• Mapping to
complementary
frameworks
❑ SFIA Framework
• 10 languages
❑ Site search
❑ Collaborations
Use web site analytics to identify improvements
and extensions

69. Track record of open consultation and wide collaboration
200
0 v1
200
1 v2
2005
v3
2008
v4
2011
v5
2015
V6
2018
v7
202
1 v8
UK Consultation
Global Open
Collaboration
UK
Initiatives
Global Open
Consultation
2000 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
Core SFIA framework
SFIA eco-system
Ancestors

70. Putting the community first
Board
Operations
Responsible for:
- running the Foundation
- developing the SFIA ecosystem
Council
Global
advisory group Design Authority Board
Responsible for framework
integrity
Accredited Consultants
Accredited Partners
Users
A global not-for-profit Foundation
• To develop, maintain and support the global skills and competency framework