The document outlines the VMware View solution as a comprehensive approach to desktop management amidst increasing IT costs and diverse end-user needs. It highlights the benefits of centralized management for applications and operating systems, improving security and user experience while reducing operational expenses. The solution enables flexible, secure access to desktops and applications, facilitating enhanced productivity for mobile and remote users.

1. VMware View Solution OverviewPaul O’Doherty, Principal Consultant, Gibraltar Solutions

2. AgendaDesktop DilemmaVMware View SolutionVMware View Components

3. What Keeps You Up At NightHow do I maintain or improve desktop management when I’m required to do more with less?with diverse end-user requirements managing the variety of end point deviceshas become an overwhelming and expensive taskInformation and data is our most important asset. We spend too much time recovering lost data from stolen laptops.Windows 7 is here,I need to prepare for it!I spend a lot of time on desktop support calls.But I really need to focus on strategic IT initiatives that really add value.I feel like I’m constantly patching and upgrading applications and OS imagesIt is difficult to respond quicklywhen employees are mobile and scattered across the world.What about the cost of managing your desktops?

4. The Cost of Desktop Management Is StaggeringFor every $1 spent on hardware, companies spend $3 to manage.Increasing IT costs $3$3$1OPEXCAPEXSource: IDC Study 2009Are the needs of IT and end-users being met?

5. The Desktop Dilemma – Freedom or Control?Operating SystemPersonaIT RequirementsManage OS images and applications easily

6. Support the multitude of endpoint devices

7. Provide secure, continuous access to desktops, apps

8. Deliver highest level of service at lowest costApplicationsPersonalized desktops

9. Flexible access from a variety of locations and devices

10. OS and Application support

11. Access to rich contentEnd-user RequirementsHow do you solve the desktop dilemma while providing the best solution at the lowest cost?

12. Centralized ManagementPersonaModernDesktopApplicationsOperating SystemDesktopDeliveryModernizing the Desktop – A Managed Service Model

13. Desktop Dilemma Solved – Freedom and ControlFlexible secure access

14. Availability of desktops, applications and data 24/7

15. Move locations and devices with a consistent user experience

16. Optimized end-user experienceImproveEnd-User FreedomPersonaApplicationsOptimize ITAutomated desktop and application management

17. Increased control and security

18. Improved levels of service

19. Reduced Operational CostsOperating SystemWhat does this enable?

20. Wide Range of Customer Use CasesWindows 7 MigrationBusiness Process OutsourcingReduce migrationcosts

21. Minimize application incompatibility

22. Extend life of existingdesktop software

23. Reduce costs by managingdesktop applications and users centrally

24. Centrally control sensitive data

25. Streamline desktop and application deploymentRemote Office/Branch OfficeMobile UsersReduce costs by managingdesktops and users centrally

26. Centrally control sensitive data

27. Streamline desktop andapplication deployment

28. Enable desktop accessregardless of network connection

29. Extend security and control ofoffline users

30. Leverage local device resourcesContractors/EOIT/BYOPCBusiness Continuity/Disaster RecoveryDeploy and manage a desktopimage on employee owned assets

31. Centrally control desktops and data

32. Separation between corporateand personal desktop

33. Support end-users workingfrom remote locations

34. Ensure desktops are available24 x 7

35. Quickly provision new desktopsCritical Solution Components Reduce IT CostsUserExperienceView Client

36. PCoIP Protocol

37. Local Mode

38. Usability

39. Flexibility

40. View Manager

41. View Composer

42. ThinApp

43. Simplicity

44. Efficiency

45. SecurityManagementAvailability

46. Reliability

47. ScalabilityPlatformvSphere forDesktopsHow VMware View Helps Reduce IT CostsOPEX SavingsReduce help desk calls

48. Improve desktop management efficiency

49. Simplify security and compliance

50. Provision users & deploy desktops in minutesCAPEX SavingsDelay hardware refreshes

51. Reduce storagerequirements

52. Improve desktop consolidation ratios

53. Improve backend user densityVMware View reduces desktopTCO by up to 50%Source: IDC White Paper, 2009OPEX SavingsReduce help desk calls

54. Improve desktop management efficiency

55. Simplify security and compliance

56. Provision users & deploy desktops in minutesIncreased ProductivityReduce end-user downtime

57. Automate desktop and data backup

58. Simplify desktop for end-users* Customer examples compiled from typical cases in the industry

59. Components of Desktop as a Managed ServiceReduce IT CostsUserExperienceView Client

60. PCoIP Protocol

61. Local Mode

62. Usability

63. Flexibility

64. View Manager

65. View Composer

66. ThinApp

67. Simplicity

68. Efficiency

69. SecurityManagementAvailability

70. Reliability

71. ScalabilityPlatformvSphere forDesktopsModern Desktop - Simple, Efficient, SecureManagementWhy Management MattersSimplicity

72. Management tools must not add additional complexity

73. Efficiency

74. The management model must enable process improvements

75. Security

76. The solution should help IT address security requirementsPersonaApplicationsOperating SystemSecure

77. Managing the Modern DesktopManagementSimplicity with Single Console Management

78. Manage desktop components from a single console

79. Operating System

80. Applications

81. Apply policy, assign applications and deploy desktops

82. Monitor and troubleshoot with a unified view of the desktop infrastructureEfficiency of Operating System ManagementManagementStreamline OS managementUpdated and patch without disrupting end-usersApply security policies centrallyOSManagementBase image for groups of end-users

83. Patch and upgrade centrally and independently

84. Apply group or global policies

85. Secure desktopand dataEfficiency of Application ManagementManagementCentralize and streamline application assignmentSimplify application patching and upgrades with ThinAppAddress the diversity of end user requirementsApplicationManagementApplications integrated with the standard image

86. Support forend-users with unique application requirements

87. Application customizationOSManagementBase image for groups of end-users

88. Patch and upgrade centrally and independently

89. Apply group or global policies

90. Secure desktopand dataEnhanced Desktop SecurityManagementImprove control with data secure in the datacenter

91. Enable access to desktops with encrypted access from all endpoints

92. Simplify compliance with central control and auditing of desktop and data usageSimplified AV with vShield EndpointImprove performance and effectiveness of existing endpoint security solutions Offload AV activity to Security VM (SVM)

93. Eliminate desktop agents and AV storms

94. Enable comprehensive desktop VM protection

95. Centrally manage AV service across VMs with detailed logging of AV activity

96. Partner Integration through EPSEC API - Trend MicroVMVMVMSVMPersonaPersonaPersonaAPPAPPAPPAVOSOSOSOSKernelKernelKernelBIOSBIOSBIOSHardenedVMware vSphereIntrospection

97. Reduce IT CostsUserExperienceView Client

98. PCoIP Protocol

99. Local Mode

100. Usability

101. Flexibility

102. View Manager

103. View Composer

104. ThinApp

105. Simplicity

106. Efficiency

107. SecurityManagementAvailability

108. Reliability

109. ScalabilityPlatformvSphere forDesktopsComponents of Desktop as a Managed Service

110. PlatformWhy the Platform MattersDesktops are a critical enterprise serviceImmediate availability is expected at every logonSolution must grow to meet needs today and into the future

111. Scalability for DesktopsPlatformBuilt for the largest desktop environmentsOptimized for desktop workloadsTuned and optimized to supportthousands of usersShrink and grow desktops based on demand and priorityDynamic Resource SizingAdd resources on demand Hot add resources, devices, storage

112. Availability for DesktopsPlatformReduce desktop downtimeEnsure zero downtime and zero data lossVMware Fault ToleranceProtect against unplanned server downtimeHigh AvailabilityRecover quickly from planned or unplanned site downtimeSite Recovery Manager

113. Reliability for DesktopsPlatformEnsure optimal desktop performanceProtection from planned server downtimevMotionProtect from planned storage downtimeStorage vMotion

114. VMware vSphere 4.1: What’s New?Application ServicesInfrastructure Services Update Manager Enhancements

115. Virtual Serial Port ConcentratorvCenter Server (64-bit)HA Diagnostics And HealthcheckvMotion Speed and ScaleAD Integration (host)More VMs (per cluster, DC)More Hosts (per VC, DC)ScalabilitySecurityAvailabilityVMware vSphere 4.1vNetworkvStoragevComputeMemory Compression

116. Host Affinity

117. Network I/O Control

118. Load Based TeamingIPv6 NIST

119. Performance +

120. Storage I/O Control

121. More Performance MetricsAPIs for Array Integration

122. vSphere 4.1 Delivers “Cloud Scale”3,000 VMs / cluster (2x)500 hosts / vCenter (5x)10,000 VMs / vCenter (3x)99% of VMware’s 170K Customers Can Run Their Entire Datacenter in a Single VMware Cluster*

123. 25Enhanced Scalability Defined

124. Driving Customers to ESXi with vSphere 4.14.1 Enhancements for ESXiNew Deployment OptionsCentralized updating of 3rd party code with Update ManagerImproved Local Authentication for Active DirectoryEasier CLI options for TroubleshootingBetter Control over Local ActivityESXi - Establishing the Gold Standard in HypervisorsWhat Does This All Mean?Recommend that all vSphere 4.1 deployments use the ESXi hypervisor

125. vSphere 4.1 is the last release with the ESX hypervisor (sometimes known as “ESX classic”)

126. Visit ESXi and ESX Info Center for more detailsESXi to ESX Info CenterAll Resources in One Centralized Location

127. vSphere 4.1 – Key New Features

128. vSphere 4.1 – Storage I/O ControlDescriptionSet storage quality ofservice priorities pervirtual machine Beta Feedback“I really feel that the Storage I/OControl is a must have for ourenvironment and we should move forward without delay.”Proof PointBasic - Make storage access rights equal between VMs

129. Advanced - Prioritize use of storage (similar to how compute is prioritized with vSphere) per VM

130. Business priorities now define low and high priority storage resource access

131. Create the “high speed” or HOV lane for VMsBenefits2. Make Your Mission Critical VMs VIPs1. All VMs created equalGuarantee service levels for access to storageresources

132. The I/O Sharing ProblemLow priority VM can limit I/O bandwidth for high priority VMs Storage I/O allocation should be in line with VM prioritiesWhat you want to seeWhat you seeMicrosoftExchangeMicrosoftExchangeonline storeonline storedata miningdata miningdatastoredatastore

133. Solution: Storage I/O Control (SIOC)CPU shares: LowMemory shares: LowCPU shares: HighMemory shares: HighCPU shares: HighMemory shares: HighI/O shares: HighI/O shares: LowI/O shares: High32GHz 16GBMicrosoftExchangeonline storedata miningDatastore A

134. Setting I/O Controls

135. Enabling Storage I/O ControlStorage I/O Control Enabled

136. 14%21%42%15%Without Storage I/O Control (Default)Performance without SIOC

137. 14%22%8%500 shares500 shares750 shares750 shares4000 sharesWith Storage I/O Control (Congestion Threshold: 25ms)Better with SOIC

138. vSphere 4.1 – Storage Performance ReportingDescriptionBenefitsDeliver of key storageperformance statisticsin vCenterProof PointGranular storage reporting for improved tuning and troubleshooting performance

139. Independent of storage architectures and protocolsReal-Time and Historical Trending for Storage

140. vSphere 4.1 – Network I/O ControlDescriptionBasic - Make network access rights equal between flow types

141. Advanced - Prioritized use of network, especially in 10 Gbit environments

142. Business priorities now define low and high priority network resource access as needed

143. Create the “high speed” or HOV lane for VMsSet network quality ofservice priorities perflow type (iSCSI, NFS, etc.)Proof PointBenefitsiSCSIFTvMotionNFSTCP/IPDistributed SwitchGuarantee service levels for access to network resources10 GigE

144. 1GigE pNICs10 GigE pNICsNetwork Traffic Management—Emergence of 10 GigEiSCSIiSCSIFTVMotionNFSFTVMotionNFSTCP/IPTCP/IPvSwitchvSwitch10 GigE1GigETraffic Types compete. Who gets what share of the vmnic?Dedicated NICs for various traffic types e.g. VMotion, IP Storage

145. Bandwidth assured by dedicated physical NICs

146. Traffic typically converged to two 10 GigE NICs

147. Some traffic types & flows could dominate others through oversubscriptionNetIOC—Components in the Data PathGuest VMsFTiSCSIvMotionNFSManagementvmkernel TCP/IPVirtual PortSwitching/ForwardingvDS Data Plane Component on each ESX/ESXi HostTeamingShaperShaper applies an absolute limit (if configured) for each traffic type over the NIC team SchedulerSchedulerNetIOC Policies apply to traffic leaving the ESX/ESXi HostScheduler prioritizes traffic leaving the host according to relative “shares” values configured for each traffic type on the vDS

148. Network I/O Control—Configuration from vSphere Client LimitsMaximum bandwidth for traffic class/typeSharesGuaranteed minimum service levelvDS only feature!Preconfigured Traffic Classese.g. VM traffic in this example: - limited to max of 500 Mbps (aggregate of all VMs) - with minimum of 50/400 of pNIC bandwidth (50/(100+100+50+50+50+50)

149. Network I/O Control – Demonstration Demonstration Scenario1GigE pnics (vmnics)Two traffic types competing for link (link oversubscribed)iSCSI set with “100 shares” (generated by iometer)VM traffic set with “25 shares” (generated by iperf)Link capable of ~890 MbpsiSCSI gets 80%  ~710MbpsVM gets 20%  ~180MbpsiSCSIvmkOutbound VM Traffic25 sharesOutbound iSCSI Traffic100 shares1 GigE link

150. vSphere 4.1 – Additional New Features

151. vStorage APIs for Array Integration (VAAI) Improves performance by leveraging efficient array-based operations as an alternative to VMware host-based solutionsThree Primitives include :Full Copy – Xcopy like function to offload work to the arrayBlock Zeroing - Speeds up zeroing out of blocks or writing repeated contentHardware Assisted Locking – Alternate means to locking the entire LUNHelping function such as: Storage vMotion

152. Provisioning virtual machines from Template

153. Improves thin provisioning disk performance

154. VMFS share storage pool scalability

155. Requires firmware from Storage Vendors

156. Supports block based storage only in the 4.1 releaseVM Provisioning from Template with Full CopyBenefitsReduce installation timeStandardize to ensure efficient management, protection & controlChallengesRequires a full data copy100 GB template (10 GB to copy): 5-20 minutesFT requires additional zeroing of blocksImproved SolutionUse array’s native copy/clone & zeroing functionsUp to 10-20x speedup in provisioning time

157. Storage vMotion with Array Full Copy FunctionBenefitsZero-downtime migrationEases array maintenance, tiering, load balancing, upgrades, space mgmt ChallengesPerformance impact on host, array, networkLong migration time (0.5 - 2.5 hrs for 100GB VM)Best practice: use infrequently Improved solutionUse array’s native copy/clone functionality

158. VAAI Speeds Up Storage vMotion - Example42:27 - 39:12 = 2 Min 21 sec w/out(141 seconds)33:04 - 32:37 =27 Sec with VAAI141 sec vs. 27 sec

159. Copying Data – Optimized Cloning with VAAIVMFS directs storage to move data directly

160. Much less time!

161. Up to 95% reduction

162. Dramatic reduction in load on:

163. Servers

164. Network

165. StorageScalable Lock ManagementA number of VMFS operations cause the LUN to temporarily become locked for exclusive write use by one of the ESX nodes, including:

166. Moving a VM with vMotion

167. Creating a new VM or deploying a VM from a template

168. Powering a VM on or off

169. Creating a template

170. Creating or deleting a file, including snapshots

171. A new VAAI feature, Hardware Assisted Locking (atomictestandset) allows the vSphere host to offload the management of the required locks to thestorage and avoids locking the entire VMFS file system.vSphere 4.1 – Key New Enhancements

172. vSphere 4.1 – vMotion Performance and Scale EnhancementsDescriptionAdding “Cloud Scale” to online virtual machinemigration (a VMware keydifferentiator)Proof PointPerformance and Scalability

173. More Live Migrations in Parallel (up to 8 per host pair)

174. Elapsed time reduced by >4.5x on 10GbE testsBenefits5x faster with the 4.1 platform release

175. vSphere 4.1 – Memory CompressionDescriptionA new hierarchy forVMware’s memoryovercommit technology(a VMware keydifferentiator)Beta Feedback“Great for memory over-subscription.”Proof PointOptimized use of memory

176. Safeguard for using memory overcommit feature with confidence

177. Performance BenefitsOS1,000x faster than swap-in!Hypervisor

178. vSphere 4.1 – DRS Host Affinity VMs A  Servers A OnlyVMs B  Servers B OnlyDescriptionBenefitsTune environment according to availability, performance, and/or licensing requirements

179. Cloud enablementSet granular policiesthat define only certainvirtual machineMovementsBeta Feedback“Awesome, we can separate VMs between data centers or blade enclosures with DRS host affinity rules”Proof PointMandatory Compliance Enforcement for Virtual Machines

180. vSphere 4.1 – HA EnhancementsDescriptionHealthcheck status

181. Operational window

182. Optimized interaction with DRS

183. Application-Aware APIBeta Feedback“Major improvements in DRS!” Proof PointEvent or alarms when configuration rules are broken

184. No click status (cluster status available at all times)

185. Move VMs to the Best Host Available

186. Application awareness (with supported solution)BenefitsAdding Another “9” to Availability

187. vSphere 4.1 – Additional New Enhancements

188. vSphere 4.1 – Additional New Enhancements

189. Upgrading to vSphere 4.1

190. Need More Details for Your Upgrade? Visit the Upgrade Center!All Upgrade Resources in One Centralized Location

191. Components of Desktop as a Managed ServiceReduce IT CostsUserExperienceView Client

192. PCoIP Protocol

193. Local Mode

194. Usability

195. Flexibility

196. View Manager

197. View Composer

198. ThinApp

199. Simplicity

200. Efficiency

201. SecurityManagementAvailability

202. Reliability

203. ScalabilityPlatformvSphere forDesktopsUser ExperienceImportance of End-User ExperienceA successful solution must also work for end-users

204. Usability

205. Must not introduce additional burden to end users

206. Must be easy to use

207. Must deliver a rich end-user experience

208. Flexibility

209. Must support a wide range of devices, applications and use casesUser ExperienceEndpoint Device FlexibilityDesktop PC/LaptopMobile DevicesThin Client/Zero ClientiPad/iPhoneAndroid*Windows, Mac OS or Repurposed PCsBroad IndustrySupport* Wyse Pocket Cloud

210. Uncompromised UsabilityUser ExperienceFlash Contentand GraphicsTrueMulti-MonitorProgressive Buildof GraphicsUSBRedirectionMultimediaRedirectionPrintOptimizations

211. Delivering The Best User ExperienceUser ExperienceAdaptive protocol for optimal user experience on LAN and WANEnd-to-end software solutionwith optional hardwareAddressing requirements fromthe task worker to power user

212. Adaptable To Available ConditionsUser ExperienceDeliver the best user experience for available network conditionsBuild to lossless for best performance and highest resolution imagesEnsure desktop is responsive even while rendering pages and graphics

213. User ExperienceView Client with Local ModeEnd-User benefitVirtual desktop is run on top of local operating systemAccess desktop, applications and data regardless of network availabilityDesktop synchronized with the datacenterIT Organization benefitDesktops managed centrallyDesktop image is encryptedExtend IT security policies to local desktop Extending View To New Use CasesPersonaPersonaPersonaPersonaPersonaMobileAPPAPPAPPAPPAPPOSOSOSOSOSBYOPCEOITContractor

214. User ExperienceTask WorkersKnowledge WorkersPower UsersMobile UsersWell defined desktop

215. Predictable tasks

216. Controlled environment

217. Personalized desktop

218. Variety of tasks

219. Variety of apps

220. Multimedia content

221. High-end apps

222. Maximum performance

223. Personalized desktop

224. Multimedia content

225. Device flexibility

226. Disconnected access

227. Remote access

228. Personalized desktopAddressing the Broadest Range of UsersVMware View

229. VMware View – Built for DesktopsTransform Application and Desktop Management While Enabling Unprecedented End-user FlexibilityEfficient, automated desktop managementwith increased control and cost savingsOn-demand desktop resources from theindustry’s leading Cloud Computing PlatformRich, consistent end-user access to desktops anddata across locations and devices

230. VMware View – Next StepsLearn Morehttp://www.vmware.com/products/view/Build The Business Casehttp://www.vmware.com/products/view/tco.htmlExplore The CapabilitiesGibraltar Solutions VCE Demo FacilitiesBlog: http://virtualguru.org