Smart Style Office is a virtual desktop infrastructure solution that allows IT administrators to remotely manage desktops running as virtual machines. It offers advantages like simplified management, improved security and data protection, flexibility for users to access desktops from any device, and support for an increasingly mobile workforce. Resellers can offer Smart Style Office to help customers with tasks like desktop migration, securing devices and data, and providing hosted desktops from centralized data centers. The solution involves virtualization software, management tools, backup agents, and thin clients to access virtual desktop environments.

1. Virtual Desktop Infrastructure
and Desktop Virtualization
Smart Style Computing

2. Table of Contents
 Introducing Desktop Virtualization
- Definitions and Drivers
- Advantages and Limitations
 Use Cases for Desktop Virtualization
- Remote Administration
- Hosted Desktops
- Desktop Migration
- Securing Device and Data
- Supporting a Changing Workforce
 SSO as Virtual Desktop Infrastructure
- Technical Considerations
- Configuration Example
- Reseller Approach
- Start Today

3. Introducing
Desktop
Virtualization

4. Definitions
 Desktop Virtualization
- Also called client virtualization separates a personal computer desktop from a
physical machine using a client-server model of computing
 Virtual Desktop Infrastructure
- By using VDI you allow the IT responsible to switch to remote administration of
desktops. One large computer acts as server for desktops and thin clients
 Remote Desktop Software
- RDS is a operating sytem feature allowing applications to be run on a server,
while being displayed locally on the device display screen
 Thin Clients
- The most common type of modern thin clients is a low-end computer terminal
which concentrates solely on providing GUI to the end-user

5. What is Driving Desktop Virtualization?
Costs 52%
Security 49%
Manageability 46%
Remote Access 37%
Green Computing 19%
Other 3%
Source: Entperprise and SMB Hardware Survey, North America and Europe, Forrester Research

6. Advantages
 VDI simplifies desktop provisioning, administrative and management
tasks, while showing reduced downtimes in the event of server or
hardware failures
 No need to reengineer your applications (compare to SaaS) and
applications can quickly be added, deleted, upgraded & patched
 Go back to centralised computing models with thin clients as users
access virtual desktops running in the data center or LAN
 Using SSO as VDI provides flexibility in performance requirements
which allows for unlimited scalable resource allocation at hand
 Access desktops from any capable device at any time, while desktop
security and data protection are centralized, such as backup.
 Avoid organizations paying steep power and cooling costs for many
underutilized PCs

7. Limitations
 Some loss of user autonomy and privacy
 Challenges in setting up and maintaining drivers for printers and
other peripherals
 Difficulty in running certain complex applications, such as
multimedia, 3D-graphics,...
 Increased downtime in the even of serious network failures
 Reliance on connectivity to corporate or public network
 Potential security risks if the network is not properly managed
 Complexity and high costs of VDI demployment and management

8. Use Cases of Desktop Virtualization with Smart Style Office

9. SSO for Remote Administration
Opportunity
Businesses looking for IT support
companies to manage, monitor and
support user’s desktops
Challenge
Maximizing your desktop support
resources to handle as many
customers as possible
Solution
SSO allows resellers to remotely
administer desktops from a central
control panel. This includes creation,
monitoring, snapshots, uptime,
patch management, etc.

10. SSO for Hosted Desktops
Opportunity
Businesses looking for virtual
desktops that are provisioned
from a central data center
Challenge
Optimizing the economies of
scale in hardware and data
center investments
Solution
SSO has almost unlimited
resource scalability and grows
desktop availability when more
nodes are added to the cloud

11. SSO for Desktop Migration
Opportunity
Business looking to migrate their
users to Windows 7 in order to lower
system requirements and improve
user’s work and online experience
Challenge
Urgency of the desirable desktop
upgrade is stretching IT support
resoures
Solution
SSO allows resellers to set up
golden images and fast-track the
deployment of desktops for its
customers

12. SSO for Securing Device and Data
Opportunity
Businesses remain concerned about
their data but allow their users to
enter the LAN with netbooks,
smartphones, laptops, etc.
Challenge
An operating system will always
require patching, but a proliferation
of devices causes serious security
issues for businesses.
Solution
SSO provides flexibility in accessing
virtual desktops from any device,
anywhere, but forces centralisation
of data, allowing IT support staff to
protect the data and its devices

13. SSO Supports a Changing Workforce
Opportunity
Businesses provide more flexibility
to their workers. Mobility is important
and young people demand more IT
Challenge
IT support companies have to
provide a consistent level of
services to increasingly
demanding businesses
Opportunity
SSO is in general the preferred virtual desktop infrastructure of
many IT support companies. The simplified approach to desktop
virtualization addresses security, management, availability and
flexibility needs. The latter is important for an ever changing
workforce and businesses looking for increased productivity

14. Smart Style Office
as Virtual Desktop
Infrastructure

15. Technical Considerations
 Client server listening and NAT pass-through
 Operating system support levels
 Audio and multimedia support
 Encryption requirements
 Off-line application delivery
 Hosted application delivery
 Single instance management
 Remote assistance
 Seamless window
 File transfer

16. Sizing & Configuration Example
Amplidata BitSpread
Technology
create
Racktivity Power Smart Style Office manage
Monitoring
Cloud Management Center
MirrorCloud
Backup Agents
monitor
Racktivity Controller
SSO NODE #4 1 to 7 Windows 7 Desktops
SSO NODE #3 8 to 14 Windows 7 Desktops
SSO NODE #2
SSO NODE #1 Spare capacity or replacement
or 15 to 21 desktops or Citrix
SSO NODE MIRRORCLOUD MirrorCloud Backup & DR

17. Reseller Approach
 High-level overview of the components of Smart Style Office virtual
desktop infrastructure and how they come together to a for a
complete, end-to-end solution
- SSO virtual desktop infrastructure starts with a StarterKit package of 2 SSO
nodes, 2 switches, 1 racktivity device, all fully racked and cabled.
- SSO comes with all virtualization software and a proprietary Cloud Management
Center which is an advanced dashboard to provision desktops as VMs
- All virtual desktops are hosted on the SSO nodes running their standard desktop
OS; Windows or linux for example
- Introduce Mirror Cloud backup agents on all desktops in case you allow workers
to store data within their virtual desktop environement
- Users can be provisioned with hardware thin clients from Zenith Infotech or
software thin clients to connect to their virtual desktops
- A remote protocal, like Microsoft Remote Desktop Protocol is used to allow
client devices in the desktop environment

18. Start Today: 3-Step Program
 Step 1: Start an Evaluation as a Reseller
- Zenith Infotech enables IT support companies and service providers to deliver IT
as a Service. Zenith Infotech is available to assist you during your evaluation
and help you to create sales and marketing strategies for how the Smart Style
Office models fits into your offerings.
 Step 2: Discuss a Smooth Migration with your Customer
- Zenith Infotech van help you to transition smoothly from a physical desktop
infrastructure to a virtual desktop infrastructure using MirrorCloud. This allows
you without interupting normal program and business activity with your clients to
migrate its desktops to Smart Style Office Desktop Virtualization solution.
 Step 3: Map the Customer’s Existing Network with Mirror Cloud
- Mirror Cloud is an add-on technology to the Smart Style Computing platform,
which provides business continuity and data restoration for existing physical or
Virtual Windows servers or desktops.

19. Conclusion
Smart Style Office as Virtual
Desktop Infrastructure separates
desktops from devices IT administrators remotely connect
to create, manage and monitor
virtual desktops
Users connect to virtual desktops
from hardware or software thin
clients
Desktops are run as virtual
machines in secure data centers
or at customer premise

20. Prepared by Sacha Vekeman
Zenith Infotech Europe
February 2010