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Experteering 
Best Practices 
Title Slide 
Mark Horoszowski of MovingWorlds.org 
@Experteering | mark@movingworlds.org
You get the best out of others when you give 
the best of yourself 
Harvey S. Firestone
Global Development and the 
“Global Talent Gap”
We have to have more concepts than just 
‘developing countries’ and ‘developing world’ 
Hans Rosling
The Global Talent Gap 
YOU!
Preparing Yourself for a 
Productive Partnership
Build a Mutually Beneficial Partnership 
The keys to every successful 
Experteering partnership are 
trust, respect, and understanding
Empathy fuels connection. 
Sympathy drives disconnection. 
Dr. Brene Brown
Finding an 
Opportunity
9 Questions to Ask When Finding Opportunities 
1 Does it protect local jobs? 
2 Can you transfer skills? 
3 Will you be able to measure impact? 
4 Are goals and projects driven locally? 
5 Can this project create a long-term impact? 
6 Are you qualified to do this project? 
7 How will locals perceive you? 
8 Is it in the best benefit of your host? 
9 Will priority remain on beneficiaries, not on you? 
LearningService.info
Tips and Resources for a 
Productive Planning 
Process
What you bring to the organization should 
be at least as valuable as the resources 
you are taking. 
LearningService.info
A Complete Planning Process 
1 Project Description 
2 Desired Project Outcome and Deliverables 
3 Work and Role Descriptions 
4 Project Sustainability Plan 
5 Definition of Success (personal and professional) 
6 On Site Logistics 
7 Mutual Agreement of #1-6
Experteering Best Practices
If you want to help someone… 
Shut-up and listen! 
Ernesto Sirolli
“Being A Valuable Volunteer” 
1 Keep your mind open 
2 Embrace new experiences and ideas 
3 Commit to learning and sharing 
4 Act with humility 
5 Empower local efforts 
6 Design for long-term impact 
LearningService.info
Cultural Sensitivity and 
Communication
Communication 
"The most 
important thing in 
communication is 
hearing what isn't 
said." 
- Peter Drucker 
"The single biggest 
problem in 
communication is 
the illusion that it 
has taken place." 
- George Bernard Shaw 
Think like a wise 
man but 
communicate in the 
language of the 
people." 
- William Butler Yeats
All I had heard about 
them was how poor they 
were, so that it had 
become impossible for 
me to see them as 
anything else but poor. 
Their poverty was my 
single story of them. 
Chimamanda Adichie
BEWARE OF YOUR 
SINGLE STORY OF THEM 
WATCH OUT FOR THEIR 
SINGLE STORY OF YOU
Getting the Most Out of 
Your Experteering Trip
Take Time to Reflect 
“Honest self reflection opens your mind to 
reprogramming change, success, and 
freedom.” 
Trudy Vesotsky
Reflection Options 
Easiest 
Use Facebook Notes and add pictures to 
document your experience 
Bit More Work 
Sign-up for Medium or Tumblr to easily write 
about and share your experience online 
Most 
Customizable & 
Unique 
Build your own custom blog with personal 
URL on WordPress.
Questions? 
Brought to you by the 
Citizen Diplomacy Network
In Conclusion
Learn from the people 
Plan with the people 
Begin with what they have 
Build on what they know 
Of the best leaders 
When the task is accomplished 
The people will remark 
We have done it ourselves. 
-Lao 
Tzu
Thank you! 
Title Slide 
Mark Horoszowski of MovingWorlds.org 
@Experteering | mark@movingworlds.org

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International Skills-based Volunteering Best Practices

  • 1. Experteering Best Practices Title Slide Mark Horoszowski of MovingWorlds.org @Experteering | mark@movingworlds.org
  • 2. You get the best out of others when you give the best of yourself Harvey S. Firestone
  • 3. Global Development and the “Global Talent Gap”
  • 4. We have to have more concepts than just ‘developing countries’ and ‘developing world’ Hans Rosling
  • 5. The Global Talent Gap YOU!
  • 6. Preparing Yourself for a Productive Partnership
  • 7. Build a Mutually Beneficial Partnership The keys to every successful Experteering partnership are trust, respect, and understanding
  • 8. Empathy fuels connection. Sympathy drives disconnection. Dr. Brene Brown
  • 10. 9 Questions to Ask When Finding Opportunities 1 Does it protect local jobs? 2 Can you transfer skills? 3 Will you be able to measure impact? 4 Are goals and projects driven locally? 5 Can this project create a long-term impact? 6 Are you qualified to do this project? 7 How will locals perceive you? 8 Is it in the best benefit of your host? 9 Will priority remain on beneficiaries, not on you? LearningService.info
  • 11. Tips and Resources for a Productive Planning Process
  • 12. What you bring to the organization should be at least as valuable as the resources you are taking. LearningService.info
  • 13. A Complete Planning Process 1 Project Description 2 Desired Project Outcome and Deliverables 3 Work and Role Descriptions 4 Project Sustainability Plan 5 Definition of Success (personal and professional) 6 On Site Logistics 7 Mutual Agreement of #1-6
  • 15. If you want to help someone… Shut-up and listen! Ernesto Sirolli
  • 16. “Being A Valuable Volunteer” 1 Keep your mind open 2 Embrace new experiences and ideas 3 Commit to learning and sharing 4 Act with humility 5 Empower local efforts 6 Design for long-term impact LearningService.info
  • 17. Cultural Sensitivity and Communication
  • 18. Communication "The most important thing in communication is hearing what isn't said." - Peter Drucker "The single biggest problem in communication is the illusion that it has taken place." - George Bernard Shaw Think like a wise man but communicate in the language of the people." - William Butler Yeats
  • 19. All I had heard about them was how poor they were, so that it had become impossible for me to see them as anything else but poor. Their poverty was my single story of them. Chimamanda Adichie
  • 20. BEWARE OF YOUR SINGLE STORY OF THEM WATCH OUT FOR THEIR SINGLE STORY OF YOU
  • 21. Getting the Most Out of Your Experteering Trip
  • 22. Take Time to Reflect “Honest self reflection opens your mind to reprogramming change, success, and freedom.” Trudy Vesotsky
  • 23. Reflection Options Easiest Use Facebook Notes and add pictures to document your experience Bit More Work Sign-up for Medium or Tumblr to easily write about and share your experience online Most Customizable & Unique Build your own custom blog with personal URL on WordPress.
  • 24. Questions? Brought to you by the Citizen Diplomacy Network
  • 26. Learn from the people Plan with the people Begin with what they have Build on what they know Of the best leaders When the task is accomplished The people will remark We have done it ourselves. -Lao Tzu
  • 27. Thank you! Title Slide Mark Horoszowski of MovingWorlds.org @Experteering | mark@movingworlds.org

Editor's Notes

  1. When volunteering your skills Internationally - aka Experteering - it is important to remember our assumptions are not always right. To be effective, an Experteer should fully grasp the state of global development, both locally and globally.   Be careful of assumptions, and spend time researching, observing, and immersing yourself before attempting to support local efforts. If Hans was going to talk to you before your Experteering trip, he would say: If you have the financial means to travel the world, it's probably because you came from a country that first developed it's economy, and then was able to build social services. As Hans highlights, consider the USA 100 years ago vs. China today. Your impression of the location you're going to might be wrong, so don't carry this notion of a "developing" country- instead, focus on standing as equals and working together for everyone's good.
  2. Responsible development is achieved when enterprises can access capital, markets, and TALENT to scale, provide essential services to more people, and create jobs. However, according to leading global development organizations, "Lack of access to talent is the 2nd leading barrier to progress." In other words, a lack of access to expertise is hindering progress.2 By volunteering your skills - going Experteering - you are not only working on projects to help accelerate progress, but also transferring knowledge to others to continue to accelerate impact after you leave.3
  3. Reflection is another word for learning, but reflection is learning based off of experience. Through reflection people analyze concepts, evaluate experiences, and form opinions. Beyond accelerating learning, reflection also improves happiness.7 We encourage Experteer’s to take time to reflect before, during, and after your experience. It will support you during your trip and also allow you to take the lessons you learned and apply them to your work and life at home.
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