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Collaboration Tools and the Impact on Project Management
 

Collaboration Tools and the Impact on Project Management

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Presentation about Collaboration Tools and the Impact on Project Management

Presentation about Collaboration Tools and the Impact on Project Management

South Florida PMI Dinner Event 2011
December 8, 2011

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    Collaboration Tools and the Impact on Project Management Collaboration Tools and the Impact on Project Management Presentation Transcript

    • Jesus  Hoyos  South  Florida  PMI  Dinner  Event  (December  8,  2011):  The impact of collaboration toolsand managing projects
    • ABOUT  JESUS  HOYOS                   INDEPENDENT  ANALYST  Everything                             INFLUENCER   CRM   SPEAKER   CONSULTANT   GOOGLE  ME:  JESUS  HOYOS,  CRM   hOp://about.me/jesushoyos                
    • Agenda   1 2 3 Trends                             Tools                             Ideas                             The  Impact  of  Collabora=on  Tools  in  Managing  Projects              
    • Agenda   1 Trends                             The  Impact  of  Collabora=on  Tools  in  Managing  Projects              
    • Google  Searches  about  Collabora=on  CollaboraUon  and  Project  Management:  About  125  million  results    Social  Business:  About  3,100,000,000  results    Social  CRM:  58,000,000  results          
    • The  Cloud   • Processes   • Agile   Social   Business   • InnovaUon   • People   • Culture   • Yammer   CollaboraUon   Tools   • SocialText   • Mobile   • Ideas   • Crowdsourcing   Social  CRM   • CommuniUes   • Social  Media  
    • 124,000  ac=ve  conversa=ons  –  last  30  days  
    • Key  Trends  The  Gartner  2011  CIO  Survey  reveals  that   The  2011  IBM  Global  CIO  study  results  almost  half  of  all  CIOs  expect  to  operate  their   uncover  that  both  CEOs  and  CIOs  focuses  applicaUons  and  infrastructures  via  cloud   over  the  next  5  years  are  in  Insight  and  technologies  within  the  next  five  years   Intelligence,  Client  in=macy,  people     skills,  Risk  Management,  Enterprise  ArUcle  Source:  hOp://EzineArUcles.com/ model  changes,  Industry  model  changes  6642962   and  Revenue  model  changes.     ArUcle  Source:  hOp://EzineArUcles.com/A  survey  by  IT  staffing  company,  Robert  Half   6642962  Technology  of  1400  CIOs  across  the  United  States  found  that  more  than  half  are   The  CIO  Tech  Poll  in  July  2011  shows  that  predic=ng  that  real-­‐=me  collabora=on   Top  areas  for  investments  include  cloud  technologies  such  as  Jive  and  SharePoint  will   compu=ng  services  (62%),  BI  &  analy=cs  surpass  email  as  the  chief  form  of  internal   (57%),  hardware  infrastructure:  tablets  communica=ons  in  the  next  5  years.   (55%)  and  mobile/wireless  (54%).        ArUcle  Source:  hOp://EzineArUcles.com/ ArUcle  Source:  hOp://EzineArUcles.com/6642962   6642962  
    • Key  Areas  •  Community  Placorms   –  Internal  and  External  CommuniUes  •  Internal  CollaboraUon  to  manage  customers   –  B2B   –  B2C  •  Big  Data  •  Knowledge  Management  •  Workflow  and  BPM  •  Web  and  Mobile  Apps  •  Consumers  Apps  in  the  Enterprise  •  Video  /  FaceUme  
    • Are  we  collaboraUng  in  the  enterprise?  •  Create  a  private  Google  site  or  Facebook  group?  •  Open  a  Yammer  account  unUl  we  get  access  to   Sharepoint?  •  BCC  the  VP  of  Customer  Service  •  Don’t  discuss  the  project  failures  in  the  next  meeUng  •  Waterfall  vs  Agile/Scrum  •  Are  we  ready  to  be  agile  and  innovate?  •  Are  we  geing  ideas  from  consumers?  •  The  CEO  only  has  15  minutes  to  listen  to  us?  •  Where  is  that  updated  project  plan?  
    • VocalPoint…  
    • Dell…  
    • Project  Management  Opportunity   Agile  /  Scrum   CollaboraUon   Social   BPM   and  Ideas   Business   Knowledge   Management  
    • Project  Management  Dilemma   •  Can  we  be  agile?   Agile  /  Scrum   •  Can  we  innovate?   CollaboraUon   and  Ideas   •  Can  we  be  open?   •  Can  we  learn  from  failure?   Waterfall   Methdology   •  Always  on  “beta”  
    • Agenda   1 2 Trends                             Tools                             The  Impact  of  Collabora=on  Tools  in  Managing  Projects              
    • CollaboraUon  Tools  •  Yammer   •  Google  Apps  •  ChaOer   •  Tibbr  •  SocialText   •  Jive  •  PBWorks   •  Lithium  •  Basecamp   •  FuzeDigital  •  GetSaUsfacUon   •  Sharepoint  •  LiguidPlanner   •  LotusNotes  •  Agile/Scrum  Tools   •  SAP  StreamWorks  •  SocialCast   •  Oracle  WebCenter  •  QonText   •  Manymoon  
    • Key  Components   1.  Content  is  Social,  and  status  Updates   2.  Enterprise  IntegraUon  to  CRM,  ERP,   Financials,  etc.   3.  Mobile  and  Cloud   4.  Internal  and  External  CollaboraUon   5.  Real  Ume  feeds   6.  AnalyUcs   7.  Document  Management   8.  Email  IntegraUon   9.  Tasks  and  Project  Management   10. Ideas   11. ReputaUon  Management   12. GameficaUon   13. Events   14. Knowledge  Management   15. Video  /  Chat  /  VoIP   16. Social  Media  IntegraUon   17. Many  more  ….      
    • Benefits    •  StaUc  project  management  tool  vs.  real-­‐Ume   collaboraUon  •  Time  to  market  •  Crowdsourcing  •  Reduce  cost  in  informaUon  finding  •  Talent  retenUon  and  producUvity  •  Manage  risks  faster  •  Agile  •  InnovaUon  •  ROI?  
    • Agenda   1 2 3 Trends                             Tools                             Ideas                             The  Impact  of  Collabora=on  Tools  in  Managing  Projects              
    • Ideas  to  Collaborate  •  It  is  about  change  management  •  It  is  about  learning  from  failures  •  Goldfish  effect  •  It  is  about  metrics  
    • Six  Steps  to  start  CollaboraUng  1.  EducaUon  and  Training  2.  Assess  Company  Culture  3.  Learn  what  failed  (history  of  projects)  4.  Set  objecUves,  goals  and  metrics  5.  Make  an  acUon  plan  6.  Start  a  pilot  project  
    • Step  1:  EducaUon  and  Training  •  Industry  research  in  your  industry  or  field  •  Learn  about  Agile/Scrum  •  Create  a  wiki  or  a  Google  Docs  to  share   content  •  Bookmark  content  with  Diigo  •  Avoid  using  internal  email  to  share   informaUon  •  Use  the  free  trials  from  the  collaboraUon  tools  
    • Step  2:  Assess  Company  Culture  •  PersonaliUes  –  advocate  vs.  detractors  •  Are  we  digital  yet?  •  Capable  to  collaborate  •  Internal  needs  and  requirements  •  Are  we  PMI  CerUfied?  •  Can  we  innovate?  •  Share  case  studies  in  your  industry  •  Can  HR  help  with  change  management?  •  Can  we  avoid  the  Neclix  effect?  
    • Step  3:  Learn  what  failed  (history  of  projects)  •  Past  success  stories  •  Past  failures  •  Document  what  happened  •  Learn  from  lessons  •  Setup  new  metrics  to  learn  •  Be  ready  to  fail  again  but  be  sure  to  improve   fast  •  Be  agile  
    • Step  4:  Set  objecUves,  goals  and  metrics  •  Based  on  the  first  3  steps  setup  goals,   objecUves  and  metrics  •  Gather  a  list  of  requirements  and  process  to   start  collaboraUng  and  innovaUng  •  Link  requirements  to  real  company  problems   and  soluUons  
    • Step  5:  Set  up  an  acUon  plan  •  Project  Charter  –  use  a  collaboraUon  tool  for   this  •  Look  for  execuUve  buy  in  •  Look  for  staff  buy  in  •  It  is  not  just  that  they  accept  the  project  but   they  are  part  of  it  –  there  needs  to  be   commitment  
    • Step  5:  Start  a  pilot  program  •  In  Phases  •  Use  CollaboraUon  tools  •  Measure  results  everyday  •  Be  ready  to  fail  •  Always  on  “beta”  •  Be  ready  for  change  •  Be  agile    
    • Summary   1 2 3 Trends                             Tools                             Ideas                             The  Impact  of  Collabora=on  Tools  in  Managing  Projects              
    • THANK  YOU!                   WWW.JESUSHOYOS.COM    Q&A                             JESUS.HOYOS@SOLVISCONSULTING.COM     WWW.SOLVISCONSULTING.COM     TWITTER:  @JESUS_HOYOS     hOp://about.me/jesushoyos