Innovation på IBMAndreas LundgrenExternal RelationsIBM
”Agenda”, or overview, or gameplan, or...• Innovation, Definition and example, trends and aspects• Structured and unstruct...
100 years of innovation                          http://www.ibm.com/ibm100
Patent Leadership                     2011 US Patent Leaders Number of Patents                                            ...
What do we  mean?
Innovation occurs at the intersection of invention and insight.           It is about the application of invention.       ...
Trends In Innovation    • Collaborative    • Multi-disciplinary    • Global    • Open
Facets of Innovation• Top Down   •   Lead and support from the top. Give permission to be innovative   •   Support a cultu...
Structuredor not sostructured
IBM’sOrganizationalChart
Global Business Services                     (Solutions, transformations)               Global Technology Services        ...
Structured Innovation in Product Development•   Integrated Product Development     – IBM’s process for structured developm...
Integrated Product Development      (as shown externally)http://asq.org/quality-progress/2006/08/one-good-idea/improve-pro...
Top down support
IBM, The Innovation Company(top down support)One cohesive, company-wide strategy fordefining, measuring, shaping and spark...
Formalized Technical Professions & CareersExamples: Consultant, IT Architect, IT Specialist, Learning Specialist, Project ...
Tools forunstructured innovation
• ”F a c e b o o k ”,                              ”L i n k e d I n ”, P h o n e                              b o o k , s ...
Example from Swedish (Skånsk) colleague[pau rijktigt]400.000 profiles in IBM’s internal phone book
I want to be able to  smartphone scan inProfiles. Did not find it so        I made it...
Collaborative innovation
Examples from IBM Software Group• Open Source   – Apache Foundation, Linux community, Eclipse   – GPFS, UIMA, OpenOffice, ...
Change, Creativityand innovation is back
External forces impacting the organization         2004   2006   2008   2010   2012                                      1...
Outperformers focus more on integratingtechnology with business for innovation         %   68    more          69%        ...
Organizational openness introducesnew opportunities to create valuethrough employee collaboration                         ...
IBM Smarter Business 2012 - Innovation på IBM
IBM Smarter Business 2012 - Innovation på IBM
IBM Smarter Business 2012 - Innovation på IBM
IBM Smarter Business 2012 - Innovation på IBM
IBM Smarter Business 2012 - Innovation på IBM
IBM Smarter Business 2012 - Innovation på IBM
IBM Smarter Business 2012 - Innovation på IBM
IBM Smarter Business 2012 - Innovation på IBM
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IBM Smarter Business 2012 - Innovation på IBM

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Med 5800 godkända US patent förra året passerad inte bara IBM 5000 vallen utan befäste också positionen som världens mest innovativa företag för 18 :e året i rad. Mikael Haglund som tilldagligdags är Chief Technologist och evangelist inom Innovation på IBM i Norden, förklarar vad Innovation är och vad som krävs för att man skall bli framgånsgrik inom Innovation. Ta med dig en del vår erfarenhet och vad som krävs för att lyckas inom Innovation.

Talare: Andreas Lundgren, Corporate Citizenship & Corporate Affairs Manager, IBM

Besök http://smarterbusiness.se för mer information.

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IBM Smarter Business 2012 - Innovation på IBM

  1. 1. Innovation på IBMAndreas LundgrenExternal RelationsIBM
  2. 2. ”Agenda”, or overview, or gameplan, or...• Innovation, Definition and example, trends and aspects• Structured and unstructured – a look at the IBM organization and innovation – Integrated Product Development – the very structured process for the very structured development – Tools and thinking around distributed, (initially) unstructured innovation – Example of employee innovation• Tools discussion, Lotus Connections, Rational...
  3. 3. 100 years of innovation http://www.ibm.com/ibm100
  4. 4. Patent Leadership 2011 US Patent Leaders Number of Patents © 2012 IBM Corporation Source: IFI Patent Intelligence
  5. 5. What do we mean?
  6. 6. Innovation occurs at the intersection of invention and insight. It is about the application of invention. Value, value, value! Something new New ideas that add value
  7. 7. Trends In Innovation • Collaborative • Multi-disciplinary • Global • Open
  8. 8. Facets of Innovation• Top Down • Lead and support from the top. Give permission to be innovative • Support a culture of innovation and lead by example • Proven capability to innovate part of promotion criteria • Supporting IT framework – anyone can add content• From the Base Up • Engage everyone – close to the ground and near the customers is where the challenges to innovate around can be found • Use all brains of the organization• In From the Side • Collaborative innovation, value networks, open innovation, Disruptive Business Platforms
  9. 9. Structuredor not sostructured
  10. 10. IBM’sOrganizationalChart
  11. 11. Global Business Services (Solutions, transformations) Global Technology Services (Service Catalogue, Outsourcing...) Clients/Markets Industry Frameworks Sales (”One IBM” in front of the clients, Long term relationships) Software Products and Solutions (Develop and sell) Research (Future technologies,services and customer Hardware Products and specific solutions) components (Develop and sell)
  12. 12. Structured Innovation in Product Development• Integrated Product Development – IBM’s process for structured development of products & services products – Since mid 1990:s• Used by parts of IBM that develop software (SWG), hardware (STG) and service products (GTS)• Has collaborative elements, brings in Lean and Agile, measurements and controls• Under constant refinement
  13. 13. Integrated Product Development (as shown externally)http://asq.org/quality-progress/2006/08/one-good-idea/improve-product-development-using-ipd.html
  14. 14. Top down support
  15. 15. IBM, The Innovation Company(top down support)One cohesive, company-wide strategy fordefining, measuring, shaping and sparkinginnovation, as the base for IBM’s cultureExamples in practice: Innovative things are held up as good examples andawarded. The importance of innovation is stressed. Funding for innovativesolutions made available. New social tools used by executive leadership.
  16. 16. Formalized Technical Professions & CareersExamples: Consultant, IT Architect, IT Specialist, Learning Specialist, Project Management, ProjectExecutive, Product Services, Sales Specialist, Services Solutions Mgmt…Career steps, example from technical profession: IBM Fellow (approx 50) Distinguished Engineer (approx 500) Executive IT Architect Senior IT Architect Advisory IT ArchitectAssociate IT ArchitectMeritocracy – not pay-grades based on age/years in professionCertifications Giveback, patents, publications, mentoring Proven innovation capabilities necessary for a successful technical career!
  17. 17. Tools forunstructured innovation
  18. 18. • ”F a c e b o o k ”, ”L i n k e d I n ”, P h o n e b o o k , s i mp l e C VSocial tools – enablers. Greasing thet wheels • C o mmu n i i e s , g a t h e r i n g t h e o t h e r t o o l s a n d s o me a d d i t i o n a l s u c h a s f o r u ms •St a t u s u p d a t e s (”T w i t t e r ”) •Bl o g s • S o c i a l B o o k ma r k s (”D e l i c i o u s ”) • R e a l l y S i mp l e p r o j e c t ma n a g e me n t •Fi l e s h a r i n g , l i k e ”D r o p b o x ” wi t h a c t i v e s h a r i n g a n d s e a r c h • Wi k i s i n g e n e r a l
  19. 19. Example from Swedish (Skånsk) colleague[pau rijktigt]400.000 profiles in IBM’s internal phone book
  20. 20. I want to be able to smartphone scan inProfiles. Did not find it so I made it...
  21. 21. Collaborative innovation
  22. 22. Examples from IBM Software Group• Open Source – Apache Foundation, Linux community, Eclipse – GPFS, UIMA, OpenOffice, MQTT – Java community, OpenStack• Open Development – Jazz, Rational Team Concert• DeveloperWorks and AlphaWorks – Developer community – Access to early technology
  23. 23. Change, Creativityand innovation is back
  24. 24. External forces impacting the organization 2004 2006 2008 2010 2012 1 Technology factors 1 1 1 1 2 People skills 2 2 2 2 3 3 Market factors 3 3 3 4 4 4 4 4 Macro-economic factors 5 5 5 5 5 Regulatory concerns 6 Globalization 6 6 6 6 7 7 7 7 7 Socio-economic factors 8 8 8 8 8 Environmental issues 9 9 9 9 9 Geopolitical factors Source: IBM Global Chief Executive Officer Study 2012
  25. 25. Outperformers focus more on integratingtechnology with business for innovation % 68 more 69% If we fail to anticipate a huge technology step, we might go out of business.” Industrial Products CEO, France 41% of the people who deal with your customers every day?” Insurance CEO, United Kingdom Underperformers Outperformers Source: IBM Global Chief Executive Officer Study 2012
  26. 26. Organizational openness introducesnew opportunities to create valuethrough employee collaboration Differentiate through better data access, insight and translation into actionsPartner for innovation, disrupt, andderive revenue from new sources Source: IBM Global Chief Executive Officer Study 2012

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