This presentation gives an overview of the NOW! EV charging network operation platform.

1. EV
CHARGING
PLATFORM
Service
Plan

2. TURNKEY
SOLUTION:
NOW!
Innova<ons
offers
cloud-­‐based
soGware
as
a
service
for
EV
charging
networks
with
everything
you
need,
including:
SoGware
as
a
Service
• feature
rich
mobility
service
management
so6ware
• ini8al
set-­‐up
and
customiza8on
• cloud-­‐based
hos8ng
• so6ware
support
and
maintenance

3. Quick
Overview
of
the
So6ware
Pla@orm

4. NOW!
INNOVATIONS:
EV
CHARGING
PLATFORM
ASSETS
CUSTOMERS
BUSINESS
LOGIC
UI
+
SERVICE
DESIGN

5. ASSET
MANAGEMENT
ZONES
AND
SPACES
Define
the
hierarchy
of
your
assets
using
zones
and
spaces.
Zone
can
be
for
example
a
region
of
the
country,
city
district,
street,
or
even
one
space.
Space
can
be
a
specific
parking
space,
EV
charger
or
even
a
rental
point/car.
ID-­‐TAGS
Each
asset
may
have
its
own
easily
recognizable
ID-­‐tag,
like
QR-­‐code
or
NFC-­‐tag
to
make
it
easier
for
the
user
to
iden8fy
the
charger.
NOW!
mobile
app
recognizes
the
asset
by
asset
ID,
QR-­‐code,
NFC-­‐tag
or
even
by
the
GPS-­‐
coordinate
and
the
user
can
start
the
service
immediately.
GEO-­‐DATA
AND
MAP
Develop
your
own
hierarchy
of
geo-­‐data
or
use
already
exis8ng
ones
to
configure
the
basis
for
the
asset
management.
Provide
live-­‐maps
for
the
users
in
self-­‐service
portal
or
3rd
party
apps
using
live
KML-­‐feed.

6. USAGE
OF
GEO-­‐DATA
Moscow
Parking
Areas
Heat
map
of
Quick
Charger
Usage

7. CUSTOMER
RELATIONSHIP
MANAGEMENT
CUSTOMER
CLASSES
Customer
class
defines
customer
profile
or
type.
With
simple
steps
you
can
set
up
various
customer
classes
to
enable
different
business
rules
that
impact
the
registra8on
process,
billing
rules,
tariffs
applied,
credit
processing,
payment
channels
etc.
ACCOUNT
MANAGEMENT
Customer
accounts
func8onality
allows
you
to
keep
an
eye
of
all
customer-­‐
related
informa8on
from
account
seWngs,
customer
ID-­‐tools
(mobile
phones,
ID-­‐cards),
business
rules,
transac8on
history,
permits,
fines,
support
8ckets,
etc.
CUSTOMER
SUPPORT
In
order
to
provide
an
excellent
customer
service
never
loose
track
of
the
customers’
needs
and
requests.
All
customer
issues
are
related
to
specific
accounts.
You
can
instantly
communicate
with
customers
using
SMS
service
or
e-­‐mails.

8. SCREENSHOTS
Account
details
Account
list

9. BUSINESS
LOGIC
MOBILE
WALLETS
Once
a
customer
has
set
up
the
account
it
includes
a
personal
mobile
wallet
connected
to
the
preferred
payment
channel.
DYNAMIC
TARIFFS
Tariff
tools
allow
defining
unit
based
prices
and
apply
dynamic
rates
based
on
8mes
or
loca8on
policies.
PRICING
PACKAGES
You
can
combine
tariffs
into
pricing
packages
and
add
customer
or
ID-­‐tools
based
pricing
rules.

10. BUSINESS
LOGIC
BILLING
Depending
on
your
business
logic
the
client
accounts
can
be
pre-­‐paid,
post-­‐paid
or
based
on
a
pay-­‐as-­‐you-­‐go
principle.
In
addi8on
you
can
offer
coupons,
permits
and
single
8ckets.
CREDIT
CONTROL
Automa8c
rou8ne
processes
help
you
monitor
and
enhance
the
credit
behaviour
of
your
customers.
If
necessary
you
can
offer
refunds
and
issue
credit
notes/invoices
to
customers.
Automa8c
import
of
bank
statements
helps
tracking
the
account
balances.
PAYMENT
CHANNELS
Based
on
the
business
logic
we
can
support
debit
and
credit
card
payments,
bank/wire
transfers),
Paypal
etc.

11. SCREENSHOTS
Various
rates
applied
to
specific
zone
Dynamic
tariffs

12. USER
INTERFACES
CUSTOMER
PORTAL
Customer
portal
gives
the
overview
of
transac8on
history,
invoices,
ID-­‐
tools,
subscrip8on
packages,
account
seWngs
etc.
MOBILE
INTERFACE
With
mobile
phone
customers
can
subscribe
to
the
service,
see
the
charging
network
map,
start
and
stop
their
parking
and
charging
sessions
and
see
the
account
balance.
ID-­‐TAGS
We
also
support
mul8ple
ID-­‐tags
for
transac8on
ini8a8on,
e.g.
RFID-­‐cards,
NFC-­‐tags,
license
plates,
apps,
etc.

13. SERVICE
DESIGN
REPORTS
You
can
tweak
and
develop
your
business
logic
with
a
number
of
different
repor8ng
tools
delivering
graphic
reports,
tables
and
CSV
export-­‐files.
API-­‐CONNECTIONS
Using
industry
standard
open
protocols
we
can
link
the
Pla@orm
with
various
hardware
providers
and
3rd
party
services.
LOCALIZATION
AND
CUSTOMIZATION
NOW!
Pla@orm
supports
a
number
of
languages
already.
Each
service
provider
can
have
its
own
visual
iden8ty
on
all
interfaces.

14. SCREENSHOTS
Log
in
page
to
customer
portal
Charging
page
of
mobile
app

15. NOW!
PLATFORM:
SUMMARY

16. NOW!
EV
CHARGING
PLATFORM
IN
EV
ECOSYSTEM
Charging
point
owner
ICT
solu<on
provider
Roaming
service
provider
Charging
point
OEM
E-­‐Mobility
service
provider
Financial
services
Customer
Charging
network
operator
Electricity
provider
Add-­‐on
services
EV
OEM

17. SINGLE
NETWORK
OR
ROAMING
–
ALL
INCLUDED
• NOW!
Pla@orm
supports
mul8ple
partners
with
different
roles
• Customers
can
use
services
from
any
partner
• Built-­‐in
clearing
func8onality
• Open
protocols
and
API
support
for
integra8ons

18. NOW!
Service
Plan

19. QUICK
LAUNCH
SET-­‐UP
SERVICE
•
Customiza8on
of
the
customer
portal
•
Customiza8on
of
the
mobile
app
for
Android
and
iOS
pla@orm
•
Customiza8on
of
invoices
and
receipts
•
Integra8ons
with
charger
OEM
back-­‐ends
(based
on
OCPP
protocol)
•
Integra8ons
with
chosen
payment
gateways
•
Integra8on
with
SMS
gateway
•
Ini8al
set-­‐up
of
loca8ons,
chargers
•
Configura8on
of
business
logic

20. ALWAYS
HERE
FOR
YOU!
SOFTWARE
SERVICE
• Cloud-­‐based
hos8ng
of
the
so6ware
• Updates
of
the
so6ware
• Maintenance
of
the
so6ware
• So6ware
support
• Help
to
configure
and
modify
the
service

21. Why
choose
NOW!
EV
Charging
Pla@orm

22. WHY
NOW!
INNOVATIONS’
SOLUTION?
Ready-­‐made
solu<on
Out-­‐of-­‐the-­‐box
solu<on
Minimal
8me-­‐to-­‐market
Cloud-­‐based
solu8on
or
hosted
by
the
client
Extensive
API
tested
and
working
Readily-­‐available
extensive
API
support
for
various
services
Catering
to
thousands
of
drivers
around
the
world

23. WHY
NOW!
INNOVATION’S
SOLUTION?
SoGware-­‐as-­‐a-­‐Service
SaaS
model
This
model
reduces
ini8al
investments
to
a
bare
minimum
only
reques8ng
a
reasonable
price
to
We
offer
EV
charging
network
management
solu8on
on
a
So6ware
as
a
Service
model.
This
allows
to:
saves
costs
of
R&D,
maintenance
and
support.
Pay
as
you
grow
localize
and
customize
the
service.
White
label
op<on
We
also
provide
NOW!
Pla@orm
as
a
white-­‐label
solu8on
fully
skinned
to
Service
Operator’s
needs.

24. SUPPORTING
LARGEST
QUICK
CHARGING
NETWORKS
IN
EUROPE
ELMO
network,
165
quick
chargers
FASTNED,
ca
200
quick
chargers

25. GROWING
LIST
OF
INDUSTRY
PARTNERSHIPS
Partnerships
with
OEMs
and
solu8on
providers
Working
with
interoperability
pla@orms
Photo
by
jonlclark,
Flickr

26. Thank
you!
JARMO
TUISK
Director,
electric
mobility
solu8ons
Mob:
+372
52
01443
Office:
+372
6
023
046
Skype:
jarmotuisk
jarmo.tuisk@nowinnova8ons.com
www.nowinnova8ons.com