Here Aaron Nasseh has guided the important ISO & agent partner programs through which you can enhance its merchant reseller program, providing more growth, stability and financial opportunity.
2. Processing Solutions ………………………………….……..……….
Partnership Program ..…..……………..…………………………….
Boarding Platform …..……………….…….………….…….…….…..
Merchant Support ………………….…….……………………………
Value Added Solutions ……………..………………………………..
AGENDA
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3. One platform for getting paid in person, online or on the go.
Processing Solutions
4. POINT-OF-SALE TERMINALS
Dial, IP, Bluetooth andWi-Fi, ready to accept
EMV, MagStripe, NFC and mobile wallets
includingApple Pay andAndroid Pay.
MULTI - CONNECTIVITY OPTIONS
Point-to-point encryption (P2PE) secures card
data and can reduce or eliminate PCI from
merchants’ scope.
P2PE SECURITY
Next generation, innovative POS hardware
provides the latest technology and security, even
for the most demanding merchants.
POWERFUL DEVICES
On-demand file builds, multiple front-ends and
directTSYS integration, backed by 24/7 expert
Technical Support.
INTEGRATION & SUPPORT
We provide unsurpassed terminal compatibility for countertop, wireless
and PIN pad units, ensuring support for 90% of hardware brands and
models that are PA-DSS certified withTSYS.
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5. MOBILE PAYMENTS
Find freedom with an integrated hardware add-on and app that allows
merchants to securely swipe or enter payment information on a
cellular-connected mobile device.
Simply plug in, swipe and get paid. Perform sales
and refunds with quick, easy-to-use and flexible
transaction management functions.
EASY-TO-USE
Encrypted card reader is a secure solution that
is compliant across a multitude of smartphones
and tablets.
SECURE & RELIABLE
Cost-effective add-on that lets merchants go
mobile and accept smartphone or tablet
payments from virtually anywhere.
AFFORDABLE HARDWARE
Access transaction history, detailed sales
reports, download monthly statements and
more to manage accounts more efficiently.
ONLINE REPORTS
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6. Experience worldwide connectivity with a powerful global acquiring
platform focused on eCommerce, mCommerce, in-app payments and
other card not present businesses.
GLOBAL ECOMMERCE PLATFORM
Price and sell in over 80 currencies and settle
locally. Includes a wide range of local and
alternative payment options.
MULTI - CURRENCY SOLUTIONS
Accept a wider range of localized card brands,
plus UnionPay credit and PIN debit, the world’s
fastest growing bank card.
LOCAL PAYMENT OPTIONS
Direct US, Canadian and European connectivity,
in addition to over 130+ acquiring partners
worldwide.
GLOBAL PAYMENT GATEWAY
Add powerful merchant services on demand,
including SmartTransaction Routing,AutoAccount
Updater,Tokenization and Chargeback
Management.
MODULAR & SCALABLE
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7. B2B SOLUTIONS
Service larger volume accounts with higher profit margins.
We provide the business to business vertical with a comprehensive
suite of gateway, reporting and support services.
Integrate payments into major accounting, ERP or
CRM software. Speed up receivables and improve
cash flow.
INVOICING INTEGRATION
Access B2B accounts with a proprietary
gateway or major third party gateway
solutions.
MULTIPLE GATEWAY OPTIONS
Fully supports Level 2 and Level 3 corporate
purchasing requirements.
LEVEL 2 AND LEVEL 3 SUPPORT
In-house development team provides ease of
integration and seamless client experience.
Dedicated,VIP sales relationship management for
these large volume B2B clients.
ENHANCED SUPPORT
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8. PREFERRED POINT-OF-SALE SYSTEMS
The Paradise POS system is a
complete wireless peer to peer
database driven point of sale solution.
Easy to set up and use, fast to
iPad-based system
Retail or restaurant; any business
can use Paradise POS
Lightning fast, checkouts will not
be slowed down
Seamless integration with our processing solutions.
Our valued partners benefit from robust and proven POS systems to better secure
more merchant sales and ultimately, higher revenue.
We’ve partnered with leading point-of-sale system vendors Paradise
POS and Poynt to offer preferred pricing and simple integration.
The Poynt Smart Terminal is an all-in-one
smart device merchants will actually
want to have on their counter.
EMV, MagStripe and NFC for Apple
Pay, Android Pay and more
View reports, refunds and settle from
the smartphone app
Transact anywhere with 3G and WiFi
connectivity
Plug and play with many peripherals
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9. INTEGRATIONS & THIRD PARTY SOLUTIONS
FULL INTEGRATION SEMI-INTEGRATION
Integration with ECRs, tablets,
kiosks and more
SimpleAPI for POS system to
call terminal, receive response.
Secure EMV processing
Full P2P encryption for
ultimate security
Limits PCI scope
Connects directly to processor
for direct card data handling
Compatible with wide range of
POS systems and software
Eliminates on-site back office
server requirements
Eliminates middleware gateway
to save on licensing fees
THIRD PARTY VENDORS
We’ve also partnered with successful and
reputable third party vendors to offer a variety
of processing solutions that fit your
merchants’ unique needs.
No matter what product your merchants need, we
probably have the solution.
Poynt
QuickBooksVerosa
UnattendedCashlessVending
Paradise POS
Authorize.Net
Actum Processing
See more at: http://bit.ly/tsys-var
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10. PAYFAC & INTEGRATED PAYMENTS PLATFORM
We address the needs of PayFacs, ISVs andVAR technology partners to provide integrated payment processing to merchants worldwide.
PayFac Platform and Program Integrated Payments Platform
o Enables Seamless Payments
Automatically enables payment processing immediately upon
signing up for an organizations’ core service or platform.
o Delivers Frictionless Onboarding
Real-time, API-driven onboarding reduces complexity, cost and
time to market, and ensures a frictionless onboarding experience.
o Ensures Compliance
Ensures organizations meet card brand guidelines and comply
with all regulations for payment aggregation.
o Offers Scalable Risk and Control
Scalable solution, balances risk and control through 3 different
program levels, based on organizational requirements.
For more complex business requirements, our developers can
custom engineer a compatible solution.
o ISV-Focused Solutions
Supporting referral, ISO, PayFac or combination thereof, offering
a wide variety of à la carte solutions to ISV partners.
Omni Channel Capabilities: Card Present and Card Not Present
solutions.
o Easy to Integrate Technology
API for seamless, rapid integration, a developer portal with APIs,
sample code and FAQs, plus access to integration specialists.
o Flexible Processing
Semi-integration, no need for added gateway or middleware.
Cloud integration for cloud or tablet-based POS systems.
Mobile integration for iOS and Android.
In-App payments for managing Apple Pay and Android Pay.
o Robust Security
EMV certified solutions with access to consulting, technical
support and training.
Point-to-point encryption (P2PE) encrypts card data and can
reduce or eliminate PCI scope.
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11. COMPETITIVE PROGRAMS
DCC gives the option of converting a foreign
transaction to the merchant’s home currency at the
point of sale.
DYNAMIC CURRENCY CONVERSION
Next Day Funding with an 11pm EST extended cut-
off time allows your merchants to keep a healthy
cash flow.
NEXT DAY FUNDING
Grow your portfolio and increase revenues by
easily managing your own agents.
SUB-AGENT PROGRAM
Allows merchants to easily apply surcharges to credit
card transactions, in accordance to bank card
regulations.
CREDIT SURCHARGE
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13. TRAINING & SALES TOOLS
Pricing 101
New Partner Orientation
StatementAnalysis
SalesTechniques
Merchant Services 101
Online Application
Products &Technologies
PCI Compliance
Credit & Underwriting
Strengthen your knowledge and
grow your portfolio with live
training webinars and a large library
of on-demand courses.
Online Training
Get online quickly. Drive more inbound leads,
save time and resources with our free website
template service.
WEBSITE TEMPLATE
Customizable marketing materials for
numerous sales verticals help you sell more,
online or in-person.
MARKETING RESOURCES
Proprietary technology designed to simplify
onboarding, ensuring a smooth throughput of
applications from submission to completion.
BACK-OFFICE TECHNOLOGY
We offer a proprietary sales partner portal with
full visibility to vital information needed to run
your business.
SALES PORTALLEARNING CENTER
WWW
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14. PARTNER SERVICES & SUPPORT
Providing valued sales partners with a fully-staffed, robust partnership
support.
We provide a dedicated trainer and an online sales training portal,
plus cost comparison tools, RFP support, pricing strategies and
more.
SALES TRAINING & ENABLEMENT
Dedicated Relationship Manager and Partner Services are
committed to growing the relationship.We offer assistance with
applications, underwriting/risk, interchange questions and more to
ensure your success.
RELATIONSHIP MANAGEMENT
A priority-driven Partner Support team provides a rapid response
for escalations from your merchant base. Plus, get support for
POS compatibility, additional file builds, application changes after
approval and much more.
PARTNER SUPPORT
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15. SALES PARTNER REPORTING PORTAL
Get deep access with a powerful reporting and
management portal and improve your business.
Data includes merchant volume history, interchange qualification,
chargebacks, boarded but not processing, signed volume reporting,
volume by sales agent and more.
Advantages:
Visibility to sales, application, commission and merchant data used
to monitor and manage sales staff and revenue
Provides partners with a portal to manage their entire sales and
merchant activities
AutomatesTaxpayer Identification Number (TIN) Matching,
Underwriting and File Build processes for same-day approval and
boarding
Our online portal provides partners full
visibility to vital information needed to run
your business.
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16. LEGAL & PAPERWORK
ASSISTANCE
ISO REGISTRATION
SUPPORT BRANDING SERVICES
BOARDING SUPPORT
ISO REGISTRATION SERVICES
Promote your brand by adding
your corporate identity to
applications and statements,
terminal kitting and merchant
reporting.
We provide full ISO registration
sponsorship for qualified partners,
plus assistance with compliance
management.
Qualified partners have access to
sponsored ISO registration, plus
assistance with compliance
management.
Benefit from full system access
to key, submit and board
merchant apps, plus access to
build your own files.
Custom Solutions
Tailored For Your
Organization
We support our partners
throughout the entire ISO
registration process and
implementation to enable
advantages such as tailored
branding, enhanced access to
data, control of merchant
billing, application and terms
of service, plus back office
processes.
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17. DEVICEIMS & ECONNECTIONS
IMS gives you the ability to build new terminal files,
plus make updates to current ones.
Advantages:
Manage merchant downloads – you are in full control
Access new terminal types and app versions
View your merchants’ PCI status with ease
Provides added value in helping secure new merchants
ECONNECTIONS:
Registered partners can access our processor-level
reporting tool.
Increase productivity with real-time merchant transaction data:
Clearing and settlement information
Standard and custom reports in daily, weekly, and monthly
formats
Monthly merchant billing statements
IMS
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18. INTEGRATION APIs & DEVELOPMENT
ISV andVAR partners receive best of breed technology and access to APIs and SDKs for a variety
of integration options, enabling growth in a rapidly evolving payments landscape.
Integrated Software
Vendors
Payment Facilitators
Enterprise Software
Resellers
Semi-integrated
POS Solutions
Cloud & Mobile Apps
In-App
Payments
APIs & SDKs
Product Management
Integration Support
Developer Portal
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20. FRICTIONLESS MERCHANT ONBOARDING
Condensed tablet-
friendly application
with eSignature.
WEBAPP DIGITAL
APP
API-driven, hosted
application submission
platform
APPLINK
API
Sales portal tracks
progress and ensures
real-time alerts.
ONLINE
REPORTING
Quick approvals and
same-day account
boarding.
AUTOMATED
UNDERWRITING
Rapid programming,
deployment and
activation.
LIVE
PROCESSING
AnAPI-driven boarding platform provides an automated, real-time and seamless
client onboarding experience.
From application to live processing in as little
as one business day.
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21. WEBAPP
Advantages:
Faster, more efficient application process
Eliminates common data entry errors
Embedded eSignature for in-person signing on tablet
Full reporting at a glance including status and history
Offline application importing and exporting into Excel
WebApp is an online application submission portal for
your computer, tablet or smartphone.
This easy-to-navigate system boasts a smooth data entry
process, integrated eSignature for prompt turn-around and a
convenient document attachment module. It makes your
boarding process effortless.
A concise, 2-page online application is
integrated with our auto-underwriting
platform to facilitate same day boarding.
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22. APPLINK API
AppLink is a clean and simple API to immediately
onboard new merchants from your website or CRM.
Easily and securely send applications from your environment to
our onboarding system. Ensure a seamless, frictionless and
efficient experience with real-time MID response for your
merchants.
Advantages:
Seamless onboarding approval and client activation
Platform agnostic and programming language
independent: Microsoft.NET, Java, Python, Ruby and PHP
Web-based management console allows you to view
previous submissions or manually submit appsAppLink’s Application Programming Interface
(API) consists of code for developers to easily
interface with our platforms.
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24. MERCHANT SUPPORT
Available 24/7/365, ourTechnical Support team provides assistance
with terminal management, troubleshooting, broken equipment,
help with settling and reporting, or feature changes.
TECHNICAL SUPPORT
For high value merchants with unique needs beyond traditional
support. Experienced Merchant RMs build lasting relationships and
provide a single point of contact.
MERCHANT RELATIONSHIP MANAGEMENT
Our experienced staff inArizona delivers support for high levels of
client satisfaction and reduced attrition.We also provide Second
Level support managed by Special Operations.
NORTH AMERICAN CLIENT CARE
Loyalty assists with retention needs and re-pricing questions to
reduce attrition.The team handles both inbound calls and proactive
outbound surveys and communications.
CLIENT LOYALTY
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25. MERCHANT SUPPORT
Merchant satisfaction is monitored through proactive
communications and surveys. Our Net Promoter Score (NPS)
initiative ensures an overall positive client experience.
VOICE OF CUSTOMER AND NPS INITIATIVES
Operations and IT constantly monitor and perform maintenance
to all networks and systems to ensure that Service Availability
SLAs and standards are met.
DEPENDABLE INFRASTRUCTURE
Merchants can order additional supplies, new hardware or a new
service throughVAS. Earn additional revenue by promoting a host
of solutions that benefit your clients.
VALUE ADDED SALES
Effective risk management solutions and chargeback handling.A
suite of risk monitoring tools and dedicated staff ensure fraud
reduction, loss prevention and adherence to industry regulations.
RISK MANAGEMENT
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27. A robust online merchant account reporting and communication portal
that provides businesses with timely, critical information, plus 24/7 self-
service support.
MERCHANT REPORTING PORTAL
Review transaction information online, at a glance. Dig
deeper into sales and refunds by viewing complete
transaction details and history.
DASHBOARD OR “DEEP DIVE”
Merchants receive optional daily email alerts to stay on
top of their business goals, plus better manage
chargebacks and disputes.
PROACTIVE MANAGEMENT
Real-time authorization and batch data, monthly
statements and credit/debit sales trends. Exports
compatible with all major accounting software.
POWERFUL REPORTING
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28. ANALYTICS & SOCIAL MEDIA DASHBOARD
BusinessCoach is an all-in-one data analytics and social media
monitoring dashboard. It highlights key sales metrics, insights to make
better business decisions and provides easy access to customer reviews
and online ratings.
Consolidates social media reviews into one simple
dashboard. Alerts merchants when a customer review is
posted on popular sites like Facebook,Yelp andGoogle+.
SOCIAL MEDIA REPUTATION MONITORING
Allows you to earn recurring monthly revenue from your
existing and future portfolio by offering this smart tool.
PARTNER REVENUE DRIVER
Displays how many new customers visited in the past
week, which customer segments are spending more,
average dollar spend vs. competitors and much more.
BUSINESS ANALYTICS & SALES TRENDS
Reduces attrition by including up to 3 years of transaction
data with full analytics, data your merchants will never want
to lose.
PARTNER RETENTION TOOL
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29. BUSINESS DISCOUNTS PROGRAM
A unique business discounts program provides SMBs with thousands of
dollars of potential annual savings on everyday office supplies,
computers and electronics, hospitality and travel services, and more.
With the program, merchants pay absolutely nothing to
replace their terminal for as long as they remain a
program member.
FREE TERMINAL REPLACEMENTS
Convenience and savings by delivering free paper rolls
to merchants at no cost. Additional POS products can
be purchased at reduced cost.
FREE & DISCOUNTED PAPER
Deep discounts on courier & shipping, office supplies,
computers & electronics, car rentals, hotels &
hospitality, legal services, and more.
EXCLUSIVE DISCOUNTS
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30. Offer the flexibility to choose from a wide variety of
cash advance companies already integrated with our
platform.
SPLIT FUNDING AVAILABLE
Working with another cash advance company? Our
back-office processes make it simple to refer your
preferred provider.
REFER OTHER LENDERS
Helps merchants get the funds they need for any type
of purchase. An easy application process makes funds
available in less than one week.
QUICK AND SIMPLE
MERCHANT CASH ADVANCES
Access to funding is critical for business owners. Our cash advance
solution makes it easy for merchants to get it. Provide this critical value
add while building a longer term client relationship.
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31. About Us:
Aaron Nasseh is the founder and Chief Executive
Officer at Finical Inc. His extensive sales and
management experience includes having previously
served as the General Manager of CardPayment
and Vice President of Sales at iPayment Inc.
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