RiposteKiosk is a self-service kiosk solution that establishes a powerful new self-service channel for businesses. It provides an intuitive interface and integrates seamlessly with various peripherals. RiposteKiosk offers reliability, security, and flexibility through its customizable applications and integration capabilities.

1. At the core of your business
Interactive
self-service
Beautifully simple yet powerful technologies that
ensure your business works together effortlessly
RiposteKiosk
TM

2. RiposteKiosk
TM
establishes a new and powerful self-service
channel. The ease of integration provides immediate
transaction visibility while simplifying the management
and maintenance of the self-service network.
RiposteKiosk
TM
at a glance
> Award-winning user interface
> High availability
> Stand-alone service point
Highly secure
Comprehensive list of peripheral options
Multi-transaction service point
Flexible, scalable and configurable
Open-standard architecture
Low total cost of ownership
POS integration
Works with unlimited kiosk types

3. RiposteKiosk / 01
Government
Transactions
Agency
Payments
Financial
Services
Travel
E-Commerce
Other
InformationTicketing
Retail
RiposteKiosk
TM
is a reliable and
always-on self-service channel
delivering services and content that
generate additional revenues.
Retailers depend on reliability, availability and security when
deploying self-service solutions for their customers. Your
customer-facing interactive solutions must be easy to find, easy
to use and always on. Escher Group is a world leader in providing
retail point of service solutions that deliver on all of these fronts.
RiposteKiosk provides a new and powerful self-service
channel that is available to your customer’s at the time
of their choosing. The solution is highly flexible and
configurable enabling the rapid deployment of new
services and content. The net result is that retailers are
empowered to build deeper, stronger and more profitable
customer engagements.
Built on industry open standards, RiposteKiosk integrates
with any ERP or back-office system. Because RiposteKiosk
can be easily deployed to complement your existing retail
network, it enables you to maximize the return on your
existing investments. This makes RiposteKiosk the most
versatile and dependable self-service kiosk in the market.

4. 02 / Interactive Self-Service
Additional Revenue
RiposteKiosk drives additional revenues by making
your existing services and content readily accessible to
more people in more locations. Uniquely, RiposteKiosk
compliments existing retail channels and facilitates
the rapid deployment of new services and content
purposely designed for the self-­service environment.
Maximize Operating Efficiencies
By delivering your services through an efficient self-­
serve channel, RiposteKiosk frees up your staff to
concentrate on higher-­value, higher-­margin services.
This helps reduce labor costs and increases your profit
per employee.
Delivering your Services Every Hour of Every Day
Our solutions are proven. Since 1992, Escher software
has successfully underpinned some of the largest
retail networks worldwide. RiposteKiosk is powered
by dependable and resilient software architecture that
ensures your services are always available.
Make it Easy for your Customers
Escher’s award-­winning graphical user interface is easy
for any customer to use. Our interactive and intuitive
layout makes it simple to navigate through transactions
resulting in higher customer satisfaction and loyalty.
Business and Customer Friendly
RiposteKiosk is flexible, scalable and highly configurable to
meet both your business and customer requirements.
Whether delivering new services for your customers,
updating existing services or deploying more kiosks
throughout your retail network, RiposteKiosk makes it easy.
Our self-­service solutions are flexible to be deployed in
any market, in any industry and for any application.
Escher’s award-winning software makes it easy for any
customer to navigate through transactions.
RiposteKiosk
TM
offers a set
of configurable standard
applications for retail,
financial services, transfer
services, third-­party agency
and government services.
Other services can be
quickly developed and
deployed to easily configure
RiposteKiosk
TM
they way you
need it.

5. RiposteKiosk / 03
Riposte®: The proven platform
behind RiposteKiosk™
Riposte®
is built on industry standards and
supports secure, highly-scalable transaction
processing, making it the ideal platform for
rapidly developing and deploying e-business
solutions.
Proven
Deployed in over 170,000 locations worldwide
Reliable
Processing more than 80 million transactions a
day worldwide
Supports online and offline operation with no
downtime
Secure
Defense-in-depth architecture
User authorization message authentication and
digital signature
Standards based
Seamless integration with existing enterprise
software packages
Flexible
A truly multi-channel platform
Easy to use
Award-winning graphical user interface
Deeper Customer Engagement
RiposteKiosk enables you to exceed customer
expectations in the connected world. You are able to
offer services and content to your customers whenever
and wherever they are. This enables retailers of all sizes
to focus on customer retention and service as key
differentiators to help outperform their competition and
improve long-term success.
Reliability and Security
Defense-in-depth architecture minimizes the risk of
interference and tampering so your information is always
available and your customer’s information is always
secure. Even if communications between the kiosk and
your back-end is down, RiposteKiosk continues to run,
guaranteeing service availability at all times.
POS Integration
Retailers can integrate RiposteKiosk with legacy POS
systems to quickly extend your customer service
capabilities. This ensures that existing retail investments
are leveraged to enhance your service offering at
minimal cost.

6. 04 / Interactive Self-Service
Deliver New Services Quickly
Today customers have an immense choice of service
offering to choose from. As a result customer
expectations are changing rapidly. To stay relevant you
need to deploy new services and content that your
customers can consume easily and quickly. RiposteKiosk
provides the development tools needed to deploy new
value-added services as soon as you need to.
Rapid Deployment
With a low technological footprint RiposteKiosk is be
rapidly deployed and implemented in a number of
different ways. Escher works with our customers to
derive the optimum roadmap for delivering new self-
service channels that meet both your business and
customer requirements.
With RiposteKiosk
TM
, it is
uniquely possible to have a
kiosk that integrates many
different services through
one service point.
RiposteKiosk supports postal, bill payment, financial services,
pricing and labeling through multiple types of kiosks including
retail vending, parcel shipping and self-checkout.
CTT Correios de Portugal self-service station running RiposteKiosk.

7. RiposteKiosk / 05
Real-world experience to
transform your business
At Escher, we believe it takes a solid understanding
of an organization’s people and processes before
technology can be applied to yield the greatest
return. We know that technology is only one part of
your business strategy. So, whether you are looking
to optimize an existing Riposte implementation or
deploy new points of service, Escher is here to help.
Escher provides comprehensive support, consulting
and training to businesses across industries. Services
include project planning and organization, system
design and implementation, staff education and
operational support.
Our expertise lies in the development of strategic
technical architectures and customized solutions for
automation, data managements and message-based
communications projects of all sizes.
The ease of integration prevents RiposteKiosk
TM
deployments from being islands of automation,
providing immediate transaction visibility and
performance, while simplifying the management
and maintenance of the self-service network.
Escher’s Hardware Partners
Our hardware partners provide kiosks modified to suit
the particular requirements of each organization – shape,
size (within operational limits), color appearance.
Ripostekiosk software can run on any kiosk that has the
Microsoft operating system and is not dependent on any
particular kiosk hardware.
Works with Thousands of Peripherals
Kiosks typically house a large number of peripherals
(20+) and consumables in order to operate as a stand
alone unit. RiposteKiosk’s user-friendly architecture
integrates with all types of peripheral devices, ensuring
they all work together seamlessly to provide customers
with a responsive service. From credit card readers to
video screens, image printers to touch pads (PIN Pad),
label dispensers to currency, RiposteKiosk supports a
variety of peripherals and consumables.
Works with Multiple Kiosk Types
RiposteKiosk will work in any self-service environment. No
matter what shape or size kiosk, no matter what type of
service, RiposteKiosk is flexible enough to meet your needs.

8. vRK2012.09
www.eschergroup.com
©Copyright 2012 Escher Group Ltd, Boston MA, USA. All rights reserved
RiposteEssential; RiposteTrEx; RiposteTrack; MobileRiposte; RiposteMC and
Riposte are trademarks or registered trademarks of Escher Group Ltd in the
United States, other countries or both. All product names mentioned herein are
trademarks of their respective owners.
Escher Group Limited
133 Federal Street
Boston, Massachusetts 02110
USA
p: +1 857 366 9500
f: +1 857 366 9522
Escher Group Limited
2650 Park Tower Drive, Suite 197
Vienna, Virginia 22180
USA
p: +1 703579 1300
Escher Group Limited
The Ardilawn Centre
St. Stephens Green
Dublin 2
Ireland
p: +353 1 479 0555
f: +353 1 479 0556
Escher UK Limited
Chancery Court Business Centre
Lincolns Inn, Lincoln Road
High Wycombe
Buckinghamshire HP12 3RE
United Kingdom
p: +44 1494 429352
Escher Asia Pacific Private Limited
#13-03, Singapore Post Centre
10 Eunos Road 8
Singapore, 408600
Singapore
p: +65 6745 7745
f: +65 6745 7702
Escher Group Africa (Pty) Limited
Unit 36 Norma Jean Office Park
244 Jean Ave
Centurion 0157
Republic of South Africa
p: +27 12 940 5000
f: +27 12 644 1467