1. Η Epsilon Net σας
καλωσορίζει

2. EPSILON NET is one of the fastest growing groups in Greece
 Established in 1999
 400 Employees in Athens & Thessaloniki
 In the Athens Stock Exchange since 2008
 Nationwide Network of 250+ partners/resellers
 27.000 Clients
 Enterprises of all sizes
 Accountants, CFOs, Accounting Offices, Payroll and Human Resource (HR) Departments
Today …

3. Financial Figures:
A Trajectory of Growth
2013 2014 2015
Turnover (million €) 7.8 9.8 12.5
Pre-Tax Profit (million €) 1.8 2.1 2.2
Sales Growth (%) 7% 26.5% 26.5%
Market Share (%) 50% 55% 57%

4. Our Facilities

5.  19 Main Products
 Wide range of Modules
 Cover demands of Accountants, Tax
Consultants and Enterprises
 2014: Launch of new PYLON platform
 The outcome 10+ years of experience in
software development
 State-of-the art including cloud & mobile
technologies
Epsilon Software:
Product Line
Applications
PYLON Commercial
PYLON Services
PYLON CRM
PYLON Retail
PYLON Restaurant
PYLON Hospitality

7. Best Workplace 2015
Business IT Excellence Awards
2014 & 2015: Category Award: “Customized Software Applications for the Hospitality Sector”
2015: Category Award: “Innovative Product” for the PYLON Platform
2015: Category Award: “Integrated ERP / CRM / HR Applications”
2013: Gold Award: “Customer Service”
2012: Gold Award: “Accounting and Tax Specialists”
National Customer Service Awards
2014: “Online Support Channels”
2012: “Team of the Year: Front- Line Customer Service”
European Business Awards - Ruban d'Honneur
Epsilon Net is placed among the top 100 European companies and the President & CEO, Mr.
Michos among, the top 10 leading entrepreneurs
Epsilon Net:
Awards & Distinctions

8. Athens Chamber of Tradesmen
2015: Sales Excellence Award
2014: Innovation and Creative Entrepreneurship Award
Europe’s 500
Included for 4 consecutive years among “Europe’s 500 most dynamic” according to
“Europe’s 500 Jobs Creating Companies
Industrial Research and Innovation
2009, 2010, 2011: 1st company in Software Development in Greece, among “1,000 best
companies in Europe in Research & Innovation” from “Economics of Industrial Research &
Innovation (IRI) Organisation” of the European Commission
Ernst & Young Entrepreneur Of The Year
2008: Epsilon Net CEO, Mr. Ioannis Michos awarded as “Greek Entrepreneur of the Year
for Innovation”
Microsoft GOLD Partner
ISV/Software Solutions
Epsilon Net:
Awards & Distinctions (cont’d)

9. Software Product Line

10. Restructure your Business

11. “Restructure your Business”
PYLON is a uniquely integrated, unified, pioneering software
applications platform developed by Epsilon Net.
It is a three-year R&D project incorporating significant know-
how with inherent applications that provide a series of
advantages necessary for the successful business operation of
modern companies
The PYLON system is an innovative, new
generation solution by Epsilon Net, a
comprehensive and integrated platform of
software application modules, which operate
in the same unified environment.
A single environment that offers a series of
unique advantages to all applications
developed on it, essential for the success of a
sophisticated business

12. Following world’s Tech Megatrends

13. Cutting-Edge Technology
 Developed on the latest development tools, based on 20 years of
experience
 Hybrid (desktop – web)
 Cloud Ready natively

14. PYLON Commercial
 Business software covering the entire
range of commercial businesses
 Manages in a single environment all
processes of a modern company
 Fully customizable to all business
needs and company sizes
 Powerful and Intuitive Reporting
 Rich and Insightful Business
Intelligence System
Indicative Functionalities:
 Manage Multiple Companies and
Branches
 Inventory Management, Items &
Purchasing
 Financial Management & Accounting
 Purchasing & Sales Management
 Customer Relationship Management
(CRM)

15. PYLON CRM
 PYLON CRM leads to successful data
evaluation for your day to day needs
and drives your company to build and
use an «Organizational Memory» “
 Addressed to all businesses
Indicative Functionalities:
 Contact & Resources Management with Tree
Structure Analysis
 Contact Relations based on Business and/or Family
relations
 Name day and anniversary reminders for all related
contacts
 Flexible Actions Management (Appointment, Lead,
After Sales, Telemarketing, etc.)
 Personal and Team Calendars
 Productivity Ratios from Detailed Actions History
for Users and Company Resources
 Telemarketing & Leads management, with
Workflows, Scenarios & Quantitative Data
 PBX Integration

16. PYLON Hospitality
 Addressed to all businesses in the
sectors of hospitality and tourist
accommodation management.
 Gold Award in the category of
“Special applications for the
Hospitality Sector” 2014-2015
Indicative Functionalities:
 Booking & Reception Management
 Group reservations
 Allotment, Contracts and Booking Position
 Interfaces with PBX, Pay TV Systems
 e-billing interfaces
 Links with booking sites
 SPA & Events Management
 Inventory Management & Purchasing
 Links with accounting systems

17. PYLON Restaurant
 Specialized Epsilon Net application
addressed to all businesses in the
catering sector
 Ideal solution for:
 Restaurants
 Taverns
 Coffee bars
 Multiplex entertainment facilities
 Night clubs
 Conference venues
 Sports Centers, etc.
Indicative Functionalities:
 Tables Management with multiple
statuses
 Area and Waiter’s position
Management
 Cash Registers & shifts
 Mixed Payment Methods
 Reservation Plan
 Ticketing
 Mobile PYLON Restaurant

18. PYLON Retail
 “Touch screen” application for the retail
market
 Operates on any device (Tablet, PC, POS)
online or offline
 Safety in transactions and in data
transferring
Indicative Functionalities:
 Sales Support (cash registers, work shifts,
mixed payment methods, discount plans,
etc.)
 CRM and loyalty plans
 Multiple Activities from one work station,
simultaneously
 Inventory Management & Purchasing
 Interfaces with H/W devices (display,
weighing, drawers, barcode scanners,
etc.)
 Product shipments & delivery

19. Online Data Exchange Service –
Epsilon Cloud
 Based on Cloud Technology targeting Accounting Offices and
Accounting professionals (~50.000 total in Greece)
 Data retrieved from accounting and payroll applications
 VAT and VAT payment ID (“Ταυτότητα Πληρωμής”), customers/suppliers
πελατών/προμηθευτών invoice balances, payroll payment data, financials, tax
obligations and due dates, etc.
 Cross-device application
 Offers accountants and their clients the possibility to have immediate
access to daily data, thus reducing customer service time for the
accountant, while upgrading his service level to his clients

20. CORPORATE RESULTS 2015

21. Financial Results 2015 -
Financial Stability & Growth
 Sales Revenues increased by 12%
 Increase of EBITDA by 17,26%
 Increased headcount by 47%

22. Software Product Line- Market Share
 61% market share in accounting offices market
 Payroll & Human Resources applications:
 35% market share of small-medium sized companies
 25% of large sized companies

23. Results 2015
Customer Satisfaction Survey
 Remarkable response rate: 21% (2.712 clients out of 13.398
recipients)
 Excellent or Good Service level of Customer Support dept: 95%
 Knowledge of Applications: 93%
 Scientific qualification: 94%
 Eagerness: 92%
 Speed of problem solving: 90%
 Courtesy/Professionalism: 94%

24. Results 2015
Customer Satisfaction Survey: Purchase intention
Probably
yes
47%
Probably
no
1%
Definitely
yes
49%
Definitely
no
0%
Percentage of Satisfied Customers for 2015 > 99%
Probably
yes
48%
Probably
no
3%
Definitely
yes
49%
Definitely
no
0%
2015 2014

25. Inspired by…

26. The Epsilon Net Business Proposal

27. 1. Today’s Market Trends define
today’s business software Requirements
Extensive use of Mobile
Phones transformed them
into necessary business
tools
Tremendous investments in
Cloud Computing have
rapidly expanded the
technology globally
Business Software
MUST BE
mobile-friendly
&
cloud-compatible

28.  Significantly reduces time to develop standalone, individual
applications
 Subsystems are already integrated / internally connected
internally without the need of special development work
 e.g. hotel + restaurant applications or hotel + accounting management
applications
 Applications are equipped with additional reliability and
credibility AND are extremely versatile to any future technology
changes
2. The Benefits of a Software Platform

29. Today’s
Market
Trends
The
Benefits of
a Software
Platform
The
Fundamentals
of PYLON
Platform
Philosophy

30. Partnership with Epsilon Net for:
 Localization of
 Current Applications (Hotel, Restaurant, Commercial, CRM, Retail, Services, Accounting)
 Applications currently Under Development or any Future Applications
Permission to use PYLON Platform & Tools for Development:
 Partner can Develop Custom Applications for any markets intended to target
 Epsilon Net commits to perform required Training and provide the appropriate Technical Support
 Epsilon Net commits to constantly improve and enhance PYLON so that it continues to serve as a state-
of-the-art platform
Business Proposal for Software Firms:
Epsilon Net Partnership Scheme

31.  Investment / Cost
 No Initial R & D cost - entire platform developed and provided by Epsilon Net
 Minimal cost to build applications with a high ROI
 Intellectual Property Rights
 All rights derived from new applications developed by the partner belong solely to the
partner
 Additional Potentials for Partner
 Expand to new foreign markets by promoting any custom applications developed by him
through Epsilon Net’s future global network
 Partner can benefit from vertical applications developed by other partners in the Epsilon
Net network, promoting them to the local market
Epsilon Net Business Proposal:
Additional Partner Benefits

32. We are committed to:
 Technical and Business Documentation
 Training
 Technical support
 Implementation Methodologies & Tools
 Undisruptive development process
 Continuous investment
 Global expansion through valuable win – win partnerships
 Flexible and adjustable to local markets, pricing models

33. In a nutshell:
PYLON Platform Implementation Alternatives
* Actual Support Level, Training Programs and included Module Packages may vary based on specific Partnership Contract
Existing Product Line White Label Solution
Ideal for:  Software Vendors
 Localization & Customization of Existing
Solutions (Hotels, Restaurants, Retailers,
Services, Commercial, CRM, Accounting)
 Smaller Software Development and
implementation timeframe, limited to existing
product line/markets
 Software Houses
 Development of New Solutions not
served by the existing Product Line
 More extended / dedicated Software
Development and implementation
resources for markets targeted by the
software house
Epsilon Net Offers:  PYLON Product Line
 Serves Vertical Markets with advanced
Customization / Localization capabilities
 Product Updates & Upgrades
 Product Documentation
 Training & Support for Consultants
 Maintenance Support
 PYLON Platform
 Platform Updates & Upgrades
 Platform Documentation
 Training & Support for Development
team (including Developers & Software
Analysts)
 Maintenance Support

34.  Current installations cover a diverse range of businesses and sectors
 PYLON software solutions are business size independent
• Using different versions according to company size can be installed to
either SMEs or Larger Companies
 Customized depending on market-specific needs
Existing Product Line:
Successful Partner Cases

35. White Label Solution:
Successful Partnership Cases
Gas Station Chain Stores
 Gas Pumps Management
 Credit Cards Management
 Fleet Management for Trucks
 Customers’ Loyalty Programs
Car Dealership
 Showroom
 Offer Management
 Test Drive Availability Calendar
 Repair Shop
 Repair Car Ledger (Services & Parts Used)
 Appointments Calendar
 Timeslots Availability
 Courtesy Cars Management
 Spare Parts Management
 Alternatives
 Original – Refurbished
Powered by

36. White Label Solution:
Successful Partnership Cases
Medical
 Patients
 Registers & Discharges
 Accommodation
 Doctors
 Appointments Calendar
 Emergency Calls
 Financial Data
 Examinations
 X-Rays
 Cat Scans
 Medicines
 Beds & Meals Management
 Out-Patients Clinics - Services Management
Farm
 Farm Management
 Pesticides Control
 Traceability
 Storage
 Weight Control
Powered by

37. Find Us!
/OmilosEpsilonnet
@EpsilonNetSA
Company/epsilon-net
www.e-forologia.gr
www.epsilonnet.gr

38. Looking forward to meeting with you in person and discussing our business
proposal in further detail
Michos Ioannis
President & CEO, Epsilon Net