From E-Learning to Social Learning

From E‐Learning to Social Learning Café Session, L&SG Conference, 9 June 2009 C fé S i L&SG C f 9J 2009 Jane Hart, Social Media & Learning Consultant Centre for Learning & Performance Technologies www c4lpt co uk

For many years this was the model of learning. For many years this was the model of learning. (c) C4LPT, 2009

Most e‐Learning simply automates simply automates that model. The only difference is Th l diff i now learners don’t need to be in the same need to be in the same place at the same time. They can have access They can have access to learning at any time, yp any place (c) C4LPT, 2009

However, although a lot of money is spent on creating engaging, interactive, multimedia courseware, one vital ingredient is missing: other people one vital ingredient is missing: other people So a blended approach is often employed. But even face‐to‐face events are often delivered in a fairly traditional way. (c) C4LPT, 2009

Meanwhile, outside of the formal learning Meanwhile outside of the formal learning environment (online courses, classroom, workshops, etc) individuals are learning in p, ) g other ways – often without realising it ‐ whether it be by reading, listening or watching … (c) C4LPT, 2009

… or simply by talking to one another. or simply by talking to one another. (c) C4LPT, 2009

Only recently Only recently has this informal learning g been recognised as important … and that it needs to be supported within an organisation. But how? (c) C4LPT, 2009

In fact, the easy availability of In fact the easy availability of new, social media tools has meant that individuals are already managing their own personal (informal) learning … that is they search for and that is they for and access all kinds of resources: videos, podcasts, blogs, etc, ,p , g, , whenever they need them, they create their own resources and store them for easy retrieval (c) C4LPT, 2009

They also make Th l k connections with like‐minded people with like minded people with whom they can communicate i t and share ideas, resources, experiences, i and so on. (c) C4LPT, 2009

And groups of individuals are using these new tools to “self‐organise” t “ lf i ” … to collaborate and co‐create content and co create content and generally work and learn together (c) C4LPT, 2009

Even within the traditional formal learning environment, these new tools are being used by educators to ensure that formal learning is becoming more participative, social and collaborative. participative social and collaborative (c) C4LPT, 2009

To summarise, organisational learning takes place both formally and informally AND individually and in groups formally and informally AND individually and in groups ORGANISATIONAL LEARNING Formal Informal e e Individual Group Group Individual x x t Taking a self-study, g self-paced course y Learning with g others on a course Working and g learning together Reading, listening, g g watching, sharing, t connecting (c) C4LPT, 2009

It is also now accepted that 20% of learning in an organisation takes place formally 20% of learning in an organisation takes place formally and 80% takes place informally ORGANISATIONAL LEARNING 80% 20% Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting (c) C4LPT, 2009

Most E‐Learning is traditionally and primarily focused on self‐paced formal learning; Social & Collaborative Learning spans both formal and informal learning Social & Collaborative Learning spans both formal and informal learning ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting E-Learning Social & Collaborative Learning (c) C4LPT, 2009

Today’s Learning & Development departments should therefore be both managing formal (social) learning and supporting informal (social) learning. ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting E-Learning Social & Collaborative Learning Manage Support (c) C4LPT, 2009

So, how does an organisation do this technologically strategically pedagogically culturally and what implications does this have for the L&D this have for the L&D department? TECHNOLOGY and PEOPLE (c) C4LPT, 2009

Technology gy (c) C4LPT, 2009

Current LMS manage formal, non‐social, learning, so how can organisations support formal and informal social learning? What are the options? support formal and informal social learning? What are the options? ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, g g self-paced course others on a course learning together watching, sharing, connecting LMS (c) C4LPT, 2009

(1) LMS 2.0 (ie LMS + social media) is the next generation of LMS. (1) LMS 2 0 (ie LMS + social media) is the next generation of LMS ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, g g self-paced course others on a course learning together watching, sharing, connecting LMS LMS 2.0 (c) C4LPT, 2009

(2) What about making (more) use of the very many, free, social media tools? Individuals could use what they like for their own informal learning l l h h lk f h f ll and course designers can incorporate them into formal courses. ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, Learning with Working and Reading, listening, watching, sharing, self-paced course others on a course learning together connecting LMS + blog RSS soc bkmkg soc netwkg Micro- blog Collab- oration (c) C4LPT, 2009

If you let individuals and course designers select their own tools, select their own tools might this be far too overwhelming g for many users? (c) C4LPT, 2009

Would the fact that personal Would the fact that personal and organisational data is scattered all over the Internet, be a concern for data privacy and security (c) C4LPT, 2009

What about if you selected and supported a specified number of tools AND/OR hosted them inside the firewall? h d h i id h fi ll? (c) C4LPT, 2009

(3) What about a social media and collaboration platform that integrates social media tools and provides a seamless interface, that can be used for l l l f h b f both formal, informal learning and collaboration? ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting LMS SOCIAL MEDIA & COLLABORATION PLATFORM (integrated suite : blogging, RSS, soc bookmarking, soc networking, micro-blogging, etc) (c) C4LPT, 2009

People p (c) C4LPT, 2009

Whatever the platform or tools platform or tools that are used to provide a social learning i ll i approach within an within an organisation, learning professionals will need to consider the people the people aspect. (c) C4LPT, 2009

1 1 – SKILLS Many people are natural, informal self‐ organised learners but others will need help to acquire a range of skills acquire a range of skills to manage their own personal learning AND course designers will need help to build need help to build formal social learning solutions, facilitators to , deliver formal social learning effectively. (c) C4LPT, 2009

2 – COLLABORATIVE CULTURE Although many individuals work happily together, sharing knowledge and resources, others will need help to learn and work collaboratively to learn and work collaboratively (both in formal learning groups and in other teams) work collaboratively (both in formal learning groups and in other teams). (c) C4LPT, 2009

3 – MANAGEMENT BUY‐IN Although some Although some managers understand the power of “social”, p , others view it as time‐wasting or social NOT‐working, l k so they will need help to appreciate the to appreciate the value of a social and collaborative approach pp to learning and working. (c) C4LPT, 2009

For more information about For more information about Social Learning p / / www.c4lpt.co.uk/socialmedia/about.html The Centre for Learning & Performance Technologies provides a range of Technologies provides a range of Social Learning Consultancy Services to help organisations with their social learning initiatives www.c4lpt.co.uk/socialmedia/ (c) C4LPT, 2009

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From E-Learning to Social Learning

by Jane Hart on Jun 12, 2009

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