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From E-Learning to Social Learning

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Cafe session at the L&SG Conference, 9 June 2009 (amalgamation of slides from my previous social learning presentations)

Cafe session at the L&SG Conference, 9 June 2009 (amalgamation of slides from my previous social learning presentations)

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From E-Learning to Social Learning From E-Learning to Social Learning Presentation Transcript

  • From E‐Learning to Social Learning Café Session, L&SG Conference, 9 June 2009 C fé S i L&SG C f 9J 2009 Jane Hart, Social Media & Learning Consultant Centre for Learning & Performance Technologies www c4lpt co uk
  • For many years this was the model of learning. For many years this was the model of learning. (c) C4LPT, 2009
  • Most e‐Learning simply automates simply automates that model. The only difference is   Th l diff i now learners don’t  need to be in the same  need to be in the same place at the same time. They can have access  They can have access to learning at any time,  yp any place (c) C4LPT, 2009 View slide
  • However, although a lot of money is spent on creating engaging,  interactive, multimedia courseware,  one vital ingredient is missing:  other people  one vital ingredient is missing: other people So a blended approach  is often employed. But even face‐to‐face  events are often  delivered in a fairly  traditional way. (c) C4LPT, 2009 View slide
  • Meanwhile, outside of the formal learning  Meanwhile outside of the formal learning environment (online courses, classroom,  workshops, etc)  individuals are learning in  p, ) g other ways – often without realising it ‐ whether it be by reading, listening  or watching  … (c) C4LPT, 2009
  • … or simply by talking to one another. or simply by talking to one another. (c) C4LPT, 2009
  • Only recently Only recently has this              informal learning  g been recognised as  important … and that it needs to  be supported within  an organisation. But how? (c) C4LPT, 2009
  • In fact, the easy availability of  In fact the easy availability of new, social media tools has  meant that individuals are  already managing their own  personal (informal) learning    … that is they search for and that is they  for and  access all kinds of resources:  videos, podcasts, blogs, etc,  ,p , g, , whenever they need them,  they create their own resources and store them for easy  retrieval (c) C4LPT, 2009
  • They also make  Th l k connections with like‐minded people  with like minded people with whom they can  communicate i t and  share ideas,  resources, experiences,  i and so on. (c) C4LPT, 2009
  • And groups of  individuals are using  these new tools  to “self‐organise”  t “ lf i ” … to collaborate and  co‐create content and  co create content and generally  work and learn  together  (c) C4LPT, 2009
  • Even within the traditional formal learning environment,  these new tools are being used by educators to ensure that formal learning is becoming more  participative, social and collaborative. participative social and collaborative (c) C4LPT, 2009
  • To summarise, organisational learning takes place both  formally and informally AND individually and in groups formally and informally AND individually and in groups ORGANISATIONAL LEARNING Formal Informal e e Individual Group Group Individual x x t Taking a self-study, g self-paced course y Learning with g others on a course Working and g learning together Reading, listening, g g watching, sharing, t connecting (c) C4LPT, 2009
  • It is also now accepted that  20% of learning in an organisation takes place formally 20% of learning in an organisation takes place formally and 80% takes place informally ORGANISATIONAL LEARNING 80% 20% Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting (c) C4LPT, 2009
  • Most E‐Learning is traditionally and primarily focused on self‐paced formal learning; Social & Collaborative Learning spans both formal and informal learning Social & Collaborative Learning spans both formal and informal learning ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting E-Learning Social & Collaborative Learning (c) C4LPT, 2009
  • Today’s Learning & Development departments should therefore be both managing formal (social) learning and supporting informal (social) learning. ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting E-Learning Social & Collaborative Learning Manage Support (c) C4LPT, 2009
  • So, how does an  organisation do this technologically strategically pedagogically culturally and what implications does  this have for the L&D  this have for the L&D department? TECHNOLOGY and PEOPLE (c) C4LPT, 2009
  • Technology gy (c) C4LPT, 2009
  • Current LMS manage formal, non‐social, learning, so how can organisations  support formal and informal social learning? What are the options? support formal and informal social learning? What are the options? ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, g g self-paced course others on a course learning together watching, sharing, connecting LMS (c) C4LPT, 2009
  • (1) LMS 2.0  (ie LMS + social media) is the next generation of LMS.   (1) LMS 2 0 (ie LMS + social media) is the next generation of LMS ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, g g self-paced course others on a course learning together watching, sharing, connecting LMS LMS 2.0 (c) C4LPT, 2009
  • (2) What about making (more) use of the very many, free, social media tools? Individuals could use what they like for their own informal learning l l h h lk f h f ll and course designers can incorporate them into formal courses. ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, Learning with Working and Reading, listening, watching, sharing, self-paced course others on a course learning together connecting LMS + blog RSS soc bkmkg soc netwkg Micro- blog Collab- oration (c) C4LPT, 2009
  • If you let individuals and  course designers  select their own tools,  select their own tools might this be far too  overwhelming g for many users? (c) C4LPT, 2009
  • Would the fact that personal  Would the fact that personal and organisational data is  scattered all over the  Internet, be a concern for  data privacy and security (c) C4LPT, 2009
  • What about if you selected and supported a specified number of tools AND/OR hosted them inside the firewall? h d h i id h fi ll? (c) C4LPT, 2009
  • (3) What about a social media and collaboration platform that integrates  social media tools and provides a seamless interface, that can be used for  l l l f h b f both formal, informal learning and collaboration? ORGANISATIONAL LEARNING Formal Informal Individual Group Group Individual Taking a self-study, g y Learning with g Working and g Reading, listening, watching, sharing, t hi h i self-paced course others on a course learning together connecting LMS SOCIAL MEDIA & COLLABORATION PLATFORM (integrated suite : blogging, RSS, soc bookmarking, soc networking, micro-blogging, etc) (c) C4LPT, 2009
  • People p (c) C4LPT, 2009
  • Whatever the  platform or tools  platform or tools that are used  to provide a  social learning  i ll i approach  within an  within an organisation,   learning  professionals will  need to consider  the people the people aspect. (c) C4LPT, 2009
  • 1  1 – SKILLS Many people are  natural, informal self‐ organised learners but  others will need help to  acquire a range of skills  acquire a range of skills to manage their own  personal learning AND course designers will  need help to build  need help to build formal social learning  solutions, facilitators to  , deliver formal social  learning effectively. (c) C4LPT, 2009
  • 2 – COLLABORATIVE CULTURE Although many individuals work happily together,  sharing knowledge and  resources, others will need help to learn and work collaboratively to learn and  work collaboratively  (both in formal learning groups and in other teams) work collaboratively (both in formal learning groups and in other teams). (c) C4LPT, 2009
  • 3 – MANAGEMENT  BUY‐IN Although some  Although some managers understand  the power of “social”,  p , others view it as  time‐wasting or  social NOT‐working, l k so they will need help  to  appreciate the  to appreciate the value of a social and  collaborative approach  pp to learning and  working. (c) C4LPT, 2009
  • For more information about For more information about Social Learning p / / www.c4lpt.co.uk/socialmedia/about.html The Centre for Learning & Performance  Technologies provides a range of Technologies provides a range of Social Learning Consultancy Services to help organisations with their social learning initiatives www.c4lpt.co.uk/socialmedia/ (c) C4LPT, 2009