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Understanding Social Learning in the Workplace

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Keynote at Swiss E-Learning Conference, Zurich, 12 April 2016

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Understanding Social Learning in the Workplace

  1. Understanding Social Learning in the Workplace Jane Hart Swiss E-Learning Conference, Zurich, 12 April 2016 #selc16
  2. (c) C4LPT, 2016 @C4LPT www.JaneHart.com www.C4LPT.co.uk www.ModernWorkplaceLearning.com
  3. (c) C4LPT, 2016 What is 
 social learning?
  4. (c) C4LPT, 2016 Good News Bad News 4
  5. (c) C4LPT, 2016 Bad News Social learning is not a new e-learning trend 5
  6. (c) C4LPT, 2016 Good News Social learning is much much more than that 6
  7. (c) C4LPT, 2016 It’s not even new! 7
  8. (c) C4LPT, 2016 8
  9. (c) C4LPT, 2016 Does social media + learning = social learning ???
  10. (c) C4LPT, 2016 Social learning doesn’t require the use of social media
  11. (c) C4LPT, 2016 Social media can make learning 
 a more powerful experience
  12. (c) C4LPT, 2016 The use of social media tools doesn’t mean 
 social learning will take place
  13. (c) C4LPT, 2016 “Social learning is about people connecting, conversing, collaborating and learning from and with, one another on a daily basis at work”.
  14. (c) C4LPT, 2016 14 1 - learning with and from others 2 - with and without technology 3 - where “learning” is a very wide concept Social Learning is …
  15. (c) C4LPT, 2016 15 What does 
 social learning look like?
  16. (c) C4LPT, 2016 Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities 
 of practice professional social learning sharing knowledge and experiences cooperation and collaboration relationship building structured unstructured
  17. (c) C4LPT, 2016 collaborative classrooms social online workshops learning 
 cafes innovation workshops Social Learning in the Workplace social collaboration communities 
 of practice professional social learning professional networking PLNs
  18. (c) C4LPT, 2016
  19. (c) C4LPT, 2016 Social Learning in the Workplace social
 work teams communities 
 of practice professional social learning social collaboration knowledge and experience sharing
  20. (c) C4LPT, 2016 social 
 work teams communities 
 of practice Social Learning in the Workplace professional social learning social collaboration knowledge and experience sharing
  21. (c) C4LPT, 2016 work teams communities 
 of practice professional social learning learning 
 cafes Social Learning in the Workplace collaborative classrooms social online workshops innovation workshops learning challenges & campaigns other knowledge sharing and networking events collaborative problem solving
  22. (c) C4LPT, 2016 work teams communities 
 of practice professional social learning innovation workshops Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes learning challenges & campaigns other knowledge sharing and networking events collaborative problem solving
  23. (c) C4LPT, 2016 learning challenges & campaigns Social Learning in the Workplace other knowledge sharing and networking events relationship building
  24. (c) C4LPT, 2016 learning 
 cafes innovation workshops work teams communities 
 of practice professional social learning collaborative classrooms Social Learning in the Workplace social online workshops learning challenges & campaigns structured social learning experiences
  25. (c) C4LPT, 2016 work teams communities 
 of practice professional social learning social online workshops Social Learning in the Workplace collaborative classrooms learning challenges & campaigns structured social learning experiences
  26. (c) C4LPT, 2016 learning 
 cafes innovation workshops other knowledge sharing and networking events work teams communities 
 of practice professional social learning learning challenges & campaigns Social Learning in the Workplace collaborative classrooms social online workshops structured social learning experiences
  27. (c) C4LPT, 2016 Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities 
 of practice professional social learning structured unstructured
  28. (c) C4LPT, 2016 28 How can we SUPPORT 
 social learning in the workplace?
  29. (c) C4LPT, 2016 scaffolding & coordinating guiding & facilitating advising and encouraging Supporting
 Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities 
 of practice professional social learning
  30. (c) C4LPT, 2016 scaffolding & coordinating guiding & facilitating advising and encouraging Supporting
 Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities 
 of practice professional social learning scaffolding & coordinating designing a learning experience that gives enough structure
 without constraining 
 personal and social learning
  31. (c) C4LPT, 2016 scaffolding & coordinating guiding & facilitating advising and encouraging Supporting
 Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities 
 of practice professional social learning guiding & facilitating being a “guide on the side”
 rather than 
 a “sage on the stage”
  32. (c) C4LPT, 2016 advising and encouraging Supporting
 Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities 
 of practice professional social learning advising & encouraging supporting managers
 teams and individuals to be social giving bespoke guidance
  33. (c) C4LPT, 2016 33 How can TECHNOLOGY underpin
 social learning in the workplace?
  34. (c) C4LPT, 2016 34 Technology underpinning
 Social Learning in the Workplace professional social learning
  35. (c) C4LPT, 2016 35 Technology underpinning
 Social Learning in the Workplace social
 work teams communities 
 of practice
  36. (c) C4LPT, 2016 36 social online workshops learning challenges & campaigns collaborative classrooms Technology underpinning
 Social Learning in the Workplace
  37. (c) C4LPT, 2016 37 conventional
 learning platforms social platforms enterprise
 social networks collaborative classrooms social online workshops learning challenges & campaigns Technology underpinning
 Social Learning in the Workplace
  38. (c) C4LPT, 2016 enterprise social network as a common social platform learning is not constrained
 by traditional thinking helps to embed learning in the workflow focus is on connecting
 conversation and sharing Technology underpinning
 Social Learning in the Workplace collaborative classrooms social online workshops learning 
 cafes innovation workshops learning challenges & campaigns other knowledge sharing and networking events work teams communities 
 of practice professional social learning
  39. (c) C4LPT, 2016 39 CASE STUDYHow I use Yammer to host social online workshops
 and learning challenges to individuals and organisations worldwide
  40. (c) C4LPT, 2016 Identify performance outcome what people need to be able to do as a result of their participation 
 (not just know or understand) Scaffolding Social Learning Decide how best to assess this performance outcome e.g. real-world performance task, self-, peer- or manager-evaluation Design a series of activities 
 that build competence to meet the performance outcomes as well as encourage knowledge sharing and collaboration
  41. (c) C4LPT, 2016 INDIVIDUAL • Reflect on some content - and share thoughts • Find out something/work on a challenge - and share results • Create or produce something - and share it Types of 
 Social & Collaboration
 Activities GROUP • Converse/discuss a topic together • Group brainstorm - have a groupthink about something & produce a collective outcome • Co-create a resource - input into a collaborative resource • Collaborate - work together to produce a collaborative outcome
  42. (c) C4LPT, 2016 4 - Set up a group space in Yammer Yammer group
  43. (c) C4LPT, 2016 Welcome and set expectations Model social behaviours Facilitate with a light touch Promote self-governance Don’t (en)force participation Don’t equate activity with learning Be as much a participant as a guide Guiding the 
 Social Learning Experience
  44. (c) C4LPT, 2016 Where there are people who want to learn with and from 
 one another
 MOTIVATION 44 Where is successful social learning taking place? Where the organisation encourages,
 supports and rewards social learning CULTURE
  45. (c) C4LPT, 2016 Are you ready to support social learning? 45
  46. (c) C4LPT, 2016 @C4LPT www.JaneHart.com www.C4LPT.co.uk www.ModernWorkplaceLearning.com

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