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Guiding a Successful SharePoint Implementation
 

Guiding a Successful SharePoint Implementation

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August 25 session ...

August 25 session

SharePoint is transforming the way organizations are connecting their people, business processes, and enterprise-wide information. In this exclusive two-part series on 23 & 25 August, led by SharePoint MVP Randy Williams, IT managers and SharePoint users will walk away with the blueprint they need to ensure they can successfully deploy SharePoint to meet their specific business needs.

In this session, learn the best practices and common pitfalls innate in implementing SharePoint in order to ensure your SharePoint service offering is right on the mark, the first time.

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    Guiding a Successful SharePoint Implementation Guiding a Successful SharePoint Implementation Presentation Transcript

    • Guiding a successful SharePoint implementation
      Randy Williams
      Enterprise Trainer & Evangelist
      randy.williams@avepoint.com
      Twitter: @tweetraw
      © 2011 AvePoint, Inc. All rights reserved. No part of this may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.
    • About your speaker
      20 years in IT
      developer, consultant, trainer, author
      At AvePoint
      Evangelist, Architect
      Three-time SharePoint MVP
      Lived in Singapore in 2009-2010
      Currently based in San Diego, California
    • Today’s agenda
      Part 1 (2:00 - 3:10)
      Introduction & Overview
      The Need to Plan
      Defining the Business Solution
      Governance
      Q&A / Break / Social (3:10 - 3:30)
      Part 2 (3:30 - 4:40)
      Architecting the solution
      Office 365
      Addressing training requirements
      Closing Remarks / Q&A / Social (4:40 - 5:00)
    • Challenges deploying SharePoint
      It’s a business solution
      Delivering ROI
      Cultural changes
      Managing the adoption balance
      It’s a complex product!
      Integration into existing systems
      Enhancing the product
      Delivering effective governance
    • The need to plan
    • Yes, you really need a plan
      It’s still a project
      SharePoint is one of the trickiest types of projects
      Many stakeholders
      Marriage of business and technology
      Numerous dependencies
      Plan and execute iteratively
      Be sure to get executive sponsorship from the beginning
    • How can SharePoint Fail?
      Lack of growth planning
      Lack of governance model
      Lack of governance board
      Lack of executive sponsorship
      Lack of operational planning
      Lack of provisioning governance
      Lack of strategy
      Lack of user analysis
      Lack of infrastructure planning
      Lack of information architecture
      Lack of change management
    • Defining the solution
    • What are your business goals?
      Identify pain points and opportunities
      Do not assume SharePoint is the solution
      Describe the solution without technology
      “I need a database that …”
      “I want a web site to …”
      Do the goals align with strategic plan?
      Avoid getting too deep into the weeds
      Prioritize
    • User Personas
      Because users won’t just “figure it out”
      Identify specific use cases that SharePoint can address
      Validates SharePoint as a solution
      Used to “sell” SharePoint to the business
      Helps calculate ROI
      Input into governance, testing, and training
      How? http://www.hceye.org/HCInsight-Nielsen.htm
    • Organizing all requirements
      Project Requirements
    • Addressing the gap
      What about requirements that cannot be met by SharePoint?
      Is SharePoint the right solution?
      Build or buy?
      Rich SharePoint ISV ecosystem
      Workflow
      Backup/Recovery
      Records management/compliance
      Storage optimization
      Improved social features
      Enforce governance
    • Design and deliver governance
    • Governance is the set of policies, roles, responsibilities, and processes that guides, directs, and controls how an organization's business divisions and IT teams cooperate to achieve business goals.
      Microsoft - http://bit.ly/nmNSbj
      What is governance?
    • Accountability
    • Accuracy
    • Restrictions
    • Appropriateness
    • Compliance
    • SharePoint Governance issues
    • Storage
    • Information Architecture
    • Proliferation
    • Lifecycle Management
    • Group management
    • WITH GREAT POWER THERE MUST ALSO COME - - GREAT RESPONSIBILITY!
    • People
      Governance System
    • Policy
    • Process
      Manual Enforcement
      Automated Enforcement
      Semi-automated
    • Technical governance
      Define Your Requirements
      Align Management Requirements with Controls and Scopes
      Align Business Requirements with Controls, Features and Scopes
      Overlay Information Architecture and Manageability
    • Ready for a break?
      Q&A
    • Architecting the Solution
    • Logical design of SharePoint
      Farm
      Web Application
      Service Application
      Zone
      Content DB
      Site collection
      Top-level site
      List/Library
      Sub site
      Sub site
      [Folder]
      Item / Document
    • Server roles
      Web front end (WFE)
      IIS server that receives all direct HTTP requests from users
      Application server
      Runs service applications, such as Search, MMS, others
      Also based on IIS
      Uses WCF for communication
      Database server (SQL Server)
      Configuration database
      Content databases
      Application service databases
    • Scaling web front end
      Very scalable role using load balancing
      Active/active design
      Can use either NLB (built into Windows) or hardware load balancer
      In general
      4 WFE per database server
      1 WFE can support thousands of users
    • Scaling application server
      Very scalable using SharePoint
      Active/active design
      Load balancing is built into SharePoint – no external configuration needed
      Pay special attention to search (query and crawl)
    • Scaling database server
      Add multiple database servers
      Clustering is an active/passive design
      only a high availability solution
      Keep database servers dedicated
      Virtualization okay – but small performance hit
      Use high-quality SAN storage for best performance
      Optimizing SQL Server for SharePoint http://slidesha.re/ialfZc
    • How can I decide where/how to distribute services across my farm?
      Answer: Perform adequate testing to determine the right topology based on your requirements and budget
    • Single server farm
      All roles on one machine
      Only advised for development or test environments
      No fault tolerance
      Also known as a standalone farm – cannot be scaled out
    • Two server farm
      Very common for small to some medium-sized organizations
      In general, can support up to 2000 users
      Farm can be scaled across all roles to as large as needed
      No fault tolerance
    • Three server farm
      Each server has its own role
      Usually used with heavier search component
      All application services are on application server except query
      No fault tolerance
    • Small high-availability farm
      Four server farm with all roles redundant
      Database server can either beclustered or mirrored
    • Medium server farm
      Comes in many flavors and sizes
      Scale each role as needed
      Delivers high availability and scalability
    • Large farm
      Yes, SharePoint is uber scalable
    • Storage Capacity Planning
      Content databases
      Documents x Versions x Average Size = data size
      10KB x [List Items + (Docs x Versions)] = Metadata size
      DB Size = data size + metadata size + log
      In general, max size should be kept under 200GB
      Index space required
      Size of Content DB(s) indexed * 0.035 = Index size
      Index size * 4 = Disk Space Required
      Spread across crawl db, property db, and file system
    • Remote BLOB Storage (RBS)
      Store documents outside of content database
      Save on storage costs
      Best in file-heavy, read-centric environments
      Best for larger files (on average >1MB)
      Built in RBS support with SQL Server 2008 R2 (FILESTREAM provider)
      Not advised for production – use third party
      Performance tests show 25% reduction in average response time *
      However, it does complicate recovery
    • Authentication
      SharePoint supports two modes
      Classic
      Same as with SharePoint 2007
      Works with all forms of Windows authentication
      Easiest to configure
      Common with intranets
      Claims based authentication
      New in SharePoint 2010
      Supports custom providers
      Must be used if you want forms-based auth (FBA)
    • Office 365
    • What’s in the Box?
      http://office365.microsoft.com/
    • Microsoft’s Promise
      99.9% uptime
      Certified
      Multiple datacenters
      Geo-redundant
      Shorter release cycles
      http://www.microsoft.com/en-us/cloud/cloudpowersolutions/productivity.aspx?fbid=yk9RvqroDcr
    • Data Centers
      $2.3B+ investment – geo redundant - environmentally sustainable
    • Missing Features Today
      Business Connectivity Services
      FAST Search
      Performance Point Services
      Project Server
      Power Pivot
      Secure Store Service
      Limited device support
      Full Trust Solutions
    • Latest Costs (per user/per month)
      Professional and Small Business(less than 50 users)
      P$6 – Exchange, Lync, SharePoint, Office Web Apps
      Enterprise
      E1 $10 – Exchange, Lync, SharePoint
      E2 $16 – E1 + Office Web Apps
      E3$24 – E2 + Office Pro Plus, Excel/InfoPath/Visio/Access Services
      E4 $27 – E3 + voice capabilities
      http://www.microsoft.com/en-us/office365/enterprise/subscription-plans.aspx
    • SharePoint 2010 Enterprise
      Lync 2010
      Exchange 2010
      Office 2010 Professional
      Sample Comparison
      100 users
      On-premises
      Office 365 E3
      $28,800 1st year
      $28,000 2nd year
      $28,000 3rd year
      • Infrastructure: Network, Servers, Administrator
      • Software: Windows Server 2008 R2, SQL Server 2008 R2, SharePoint Server 2010, Office 2010 Professional…
      Cost?
    • To learn more about Office 365
      Webcast recorded on 2 Aug 2011
      Download from http://www.avepoint.com/sharepointuncensored
    • How to address training
    • Recommendations
      Users will not “figure it out”
      Training should not be product-centric
      Task-oriented
      focus on use cases and governance
      remember user personas?
      Identify one or two champions in each business unit
      Train the trainer
      Also works well for tier-1 support
      Power users/site collection admins get additional training
    • Training resources
      www.point8020.com
      www.avantustraining.com
      http://sharepoint.microsoft.com/en-us/resources/Pages/End-User-Training-Guide.aspx
      http://www.microsoft.com/learning/en/us/training/sharepoint.aspx
      http://www.sharepointshepherd.com
    • Register today and learn about these exciting topics:
      • Office 365: Does it Work in a Leap Year?
      • To BLOB or Not to Blob? Storage Optimization Demystified
      • Without Boundaries: Building SharePoint for Real Global Collaboration
      • Application Lifecycle Management: A Cautionary Tale
      • The Truth Behind SharePoint Recovery and Availability: Meeting you SLAs
      • Automating and Provisioning Change Management
      Or visit www.avepoint.com for more information
    • Mark your calendars
      Tracks
    • Q&A
      Randy Williams
      randy.williams@avepoint.com
    • © 2011 AvePoint, Inc. All rights reserved. No part of this may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.