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Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
Guiding a Successful SharePoint Implementation
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Guiding a Successful SharePoint Implementation

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August 25 session …

August 25 session

SharePoint is transforming the way organizations are connecting their people, business processes, and enterprise-wide information. In this exclusive two-part series on 23 & 25 August, led by SharePoint MVP Randy Williams, IT managers and SharePoint users will walk away with the blueprint they need to ensure they can successfully deploy SharePoint to meet their specific business needs.

In this session, learn the best practices and common pitfalls innate in implementing SharePoint in order to ensure your SharePoint service offering is right on the mark, the first time.

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  • 1. Guiding a successful SharePoint implementation
    Randy Williams
    Enterprise Trainer & Evangelist
    randy.williams@avepoint.com
    Twitter: @tweetraw
    © 2011 AvePoint, Inc. All rights reserved. No part of this may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.
  • 2. About your speaker
    20 years in IT
    developer, consultant, trainer, author
    At AvePoint
    Evangelist, Architect
    Three-time SharePoint MVP
    Lived in Singapore in 2009-2010
    Currently based in San Diego, California
  • 3. Today’s agenda
    Part 1 (2:00 - 3:10)
    Introduction & Overview
    The Need to Plan
    Defining the Business Solution
    Governance
    Q&A / Break / Social (3:10 - 3:30)
    Part 2 (3:30 - 4:40)
    Architecting the solution
    Office 365
    Addressing training requirements
    Closing Remarks / Q&A / Social (4:40 - 5:00)
  • 4. Challenges deploying SharePoint
    It’s a business solution
    Delivering ROI
    Cultural changes
    Managing the adoption balance
    It’s a complex product!
    Integration into existing systems
    Enhancing the product
    Delivering effective governance
  • 5. The need to plan
  • 6. Yes, you really need a plan
    It’s still a project
    SharePoint is one of the trickiest types of projects
    Many stakeholders
    Marriage of business and technology
    Numerous dependencies
    Plan and execute iteratively
    Be sure to get executive sponsorship from the beginning
  • 7. How can SharePoint Fail?
    Lack of growth planning
    Lack of governance model
    Lack of governance board
    Lack of executive sponsorship
    Lack of operational planning
    Lack of provisioning governance
    Lack of strategy
    Lack of user analysis
    Lack of infrastructure planning
    Lack of information architecture
    Lack of change management
  • 8. Defining the solution
  • 9. What are your business goals?
    Identify pain points and opportunities
    Do not assume SharePoint is the solution
    Describe the solution without technology
    “I need a database that …”
    “I want a web site to …”
    Do the goals align with strategic plan?
    Avoid getting too deep into the weeds
    Prioritize
  • 10. User Personas
    Because users won’t just “figure it out”
    Identify specific use cases that SharePoint can address
    Validates SharePoint as a solution
    Used to “sell” SharePoint to the business
    Helps calculate ROI
    Input into governance, testing, and training
    How? http://www.hceye.org/HCInsight-Nielsen.htm
  • 11. Organizing all requirements
    Project Requirements
  • 12. Addressing the gap
    What about requirements that cannot be met by SharePoint?
    Is SharePoint the right solution?
    Build or buy?
    Rich SharePoint ISV ecosystem
    Workflow
    Backup/Recovery
    Records management/compliance
    Storage optimization
    Improved social features
    Enforce governance
  • 13. Design and deliver governance
  • 14. Governance is the set of policies, roles, responsibilities, and processes that guides, directs, and controls how an organization's business divisions and IT teams cooperate to achieve business goals.
    Microsoft - http://bit.ly/nmNSbj
    What is governance?
  • 15. Accountability
  • 16. Accuracy
  • 17. Restrictions
  • 18. Appropriateness
  • 19. Compliance
  • 20. SharePoint Governance issues
  • 21. Storage
  • 22. Information Architecture
  • 23. Proliferation
  • 24. Lifecycle Management
  • 25. Group management
  • 26. WITH GREAT POWER THERE MUST ALSO COME - - GREAT RESPONSIBILITY!
  • 27.
  • 28. People
    Governance System
  • 29. Policy
  • 30. Process
    Manual Enforcement
    Automated Enforcement
    Semi-automated
  • 31. Technical governance
    Define Your Requirements
    Align Management Requirements with Controls and Scopes
    Align Business Requirements with Controls, Features and Scopes
    Overlay Information Architecture and Manageability
  • 32. Ready for a break?
    Q&A
  • 33. Architecting the Solution
  • 34. Logical design of SharePoint
    Farm
    Web Application
    Service Application
    Zone
    Content DB
    Site collection
    Top-level site
    List/Library
    Sub site
    Sub site
    [Folder]
    Item / Document
  • 35. Server roles
    Web front end (WFE)
    IIS server that receives all direct HTTP requests from users
    Application server
    Runs service applications, such as Search, MMS, others
    Also based on IIS
    Uses WCF for communication
    Database server (SQL Server)
    Configuration database
    Content databases
    Application service databases
  • 36. Scaling web front end
    Very scalable role using load balancing
    Active/active design
    Can use either NLB (built into Windows) or hardware load balancer
    In general
    4 WFE per database server
    1 WFE can support thousands of users
  • 37. Scaling application server
    Very scalable using SharePoint
    Active/active design
    Load balancing is built into SharePoint – no external configuration needed
    Pay special attention to search (query and crawl)
  • 38. Scaling database server
    Add multiple database servers
    Clustering is an active/passive design
    only a high availability solution
    Keep database servers dedicated
    Virtualization okay – but small performance hit
    Use high-quality SAN storage for best performance
    Optimizing SQL Server for SharePoint http://slidesha.re/ialfZc
  • 39. How can I decide where/how to distribute services across my farm?
    Answer: Perform adequate testing to determine the right topology based on your requirements and budget
  • 40. Single server farm
    All roles on one machine
    Only advised for development or test environments
    No fault tolerance
    Also known as a standalone farm – cannot be scaled out
  • 41. Two server farm
    Very common for small to some medium-sized organizations
    In general, can support up to 2000 users
    Farm can be scaled across all roles to as large as needed
    No fault tolerance
  • 42. Three server farm
    Each server has its own role
    Usually used with heavier search component
    All application services are on application server except query
    No fault tolerance
  • 43. Small high-availability farm
    Four server farm with all roles redundant
    Database server can either beclustered or mirrored
  • 44. Medium server farm
    Comes in many flavors and sizes
    Scale each role as needed
    Delivers high availability and scalability
  • 45. Large farm
    Yes, SharePoint is uber scalable
  • 46. Storage Capacity Planning
    Content databases
    Documents x Versions x Average Size = data size
    10KB x [List Items + (Docs x Versions)] = Metadata size
    DB Size = data size + metadata size + log
    In general, max size should be kept under 200GB
    Index space required
    Size of Content DB(s) indexed * 0.035 = Index size
    Index size * 4 = Disk Space Required
    Spread across crawl db, property db, and file system
  • 47. Remote BLOB Storage (RBS)
    Store documents outside of content database
    Save on storage costs
    Best in file-heavy, read-centric environments
    Best for larger files (on average >1MB)
    Built in RBS support with SQL Server 2008 R2 (FILESTREAM provider)
    Not advised for production – use third party
    Performance tests show 25% reduction in average response time *
    However, it does complicate recovery
  • 48. Authentication
    SharePoint supports two modes
    Classic
    Same as with SharePoint 2007
    Works with all forms of Windows authentication
    Easiest to configure
    Common with intranets
    Claims based authentication
    New in SharePoint 2010
    Supports custom providers
    Must be used if you want forms-based auth (FBA)
  • 49. Office 365
  • 50. What’s in the Box?
    http://office365.microsoft.com/
  • 51. Microsoft’s Promise
    99.9% uptime
    Certified
    Multiple datacenters
    Geo-redundant
    Shorter release cycles
    http://www.microsoft.com/en-us/cloud/cloudpowersolutions/productivity.aspx?fbid=yk9RvqroDcr
  • 52. Data Centers
    $2.3B+ investment – geo redundant - environmentally sustainable
  • 53. Missing Features Today
    Business Connectivity Services
    FAST Search
    Performance Point Services
    Project Server
    Power Pivot
    Secure Store Service
    Limited device support
    Full Trust Solutions
  • 54. Latest Costs (per user/per month)
    Professional and Small Business(less than 50 users)
    P$6 – Exchange, Lync, SharePoint, Office Web Apps
    Enterprise
    E1 $10 – Exchange, Lync, SharePoint
    E2 $16 – E1 + Office Web Apps
    E3$24 – E2 + Office Pro Plus, Excel/InfoPath/Visio/Access Services
    E4 $27 – E3 + voice capabilities
    http://www.microsoft.com/en-us/office365/enterprise/subscription-plans.aspx
  • 55. SharePoint 2010 Enterprise
    Lync 2010
    Exchange 2010
    Office 2010 Professional
    Sample Comparison
    100 users
    On-premises
    Office 365 E3
    $28,800 1st year
    $28,000 2nd year
    $28,000 3rd year
    • Infrastructure: Network, Servers, Administrator
    • 56. Software: Windows Server 2008 R2, SQL Server 2008 R2, SharePoint Server 2010, Office 2010 Professional…
    Cost?
  • 57. To learn more about Office 365
    Webcast recorded on 2 Aug 2011
    Download from http://www.avepoint.com/sharepointuncensored
  • 58. How to address training
  • 59. Recommendations
    Users will not “figure it out”
    Training should not be product-centric
    Task-oriented
    focus on use cases and governance
    remember user personas?
    Identify one or two champions in each business unit
    Train the trainer
    Also works well for tier-1 support
    Power users/site collection admins get additional training
  • 60. Training resources
    www.point8020.com
    www.avantustraining.com
    http://sharepoint.microsoft.com/en-us/resources/Pages/End-User-Training-Guide.aspx
    http://www.microsoft.com/learning/en/us/training/sharepoint.aspx
    http://www.sharepointshepherd.com
  • 61. Register today and learn about these exciting topics:
    • Office 365: Does it Work in a Leap Year?
    • 62. To BLOB or Not to Blob? Storage Optimization Demystified
    • 63. Without Boundaries: Building SharePoint for Real Global Collaboration
    • 64. Application Lifecycle Management: A Cautionary Tale
    • 65. The Truth Behind SharePoint Recovery and Availability: Meeting you SLAs
    • 66. Automating and Provisioning Change Management
    Or visit www.avepoint.com for more information
  • 67. Mark your calendars
    Tracks
  • 68. Q&A
    Randy Williams
    randy.williams@avepoint.com
  • 69. © 2011 AvePoint, Inc. All rights reserved. No part of this may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written consent of AvePoint, Inc.

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