Sustaining Relevance in a Collaborative Technology Center. Middle Tennessee State University

1. THE LIBRARY AS PARTNER
Sustaining Relevance in a Collaborative, Student Focused Technology Center

2. AboutUs

3. In the old days

5. The Digital Media Studio provides knowledgeable staff who
offer direction to appropriate resources, train users on the
use of media applications and collaborate on projects. We
offer the latest digital tools and unique facilities to enable the
exploration of rich digital media for learning experiences,
collaboration and creative expression. The Digital Media
Studio is a welcoming, collaborative space for users of all
abilities, disciplines, levels and interests.
Mission Statement

6. The Digital Media Studio provides knowledgeable staff
who offer direction to appropriate resources, train users on the use
of media applications and collaborate on projects. We offer the
latest digital tools and unique facilities to enable
the exploration of rich digital media for learning experiences,
collaboration and creative expression. The Digital Media Studio is a
welcoming, collaborative space for users of all abilities,
disciplines, levels and interests.
Mission Statement

7. Collaborative environment
Roving tech help
Circulating equipment
Brainstorming areas
Lamination, color printing
Research help
Tech coach appointments
Project finishing station
Hardware options
Typewriter

10. Movie Making
DVD Creation
Picture Editing
Presentation
Art/Drawing
Web Design
Screen Capture
Audio Manipulation

12. integration
Flickr 3.2011 used with permission by Daniel Schwen

13. Project management
Work
Breakdown
Structure
Comm.
Plan
Stakeholder
analysis
(light)
Gantt Chart
(modified)

14. Trainingtoolkit

15. Marketing Strategies

16. Internal Staff Come First

17. Fall Kickoff

20. MakingFaculty Feel….

22. Student Empowerment

23. Connectingwith Users

24. Feedback

25. Online polls

26. Circleof life
Survey
students &
librarian
Solutions
poll
Focus
group
New
procedures
& policies

27. Wherewe are today
Flickr- 3.2011 used with permission by paola traversa

28. Wherewe are going

29. Lessons Learned
Keeping it in house has big rewards
Feedback is critical to sustained relevance and success
Must include users and staff in all phases of project management, launch, training
and continual evolution of service
Have a clear vision of what you want to offer and how it will enhance what you
already do and tell anyone who will listen- early and often
Don’t underestimate the power of student workers and committed library users
If you say you want feedback be ready to respond to it all, good, bad and weird
Don’t start a program if you don’t have time to continue it
Expect constant change from the beginning

30. fin.

31. Contact Information
Christy Groves – User Services Supervisor
James E. Walker Library, MTSU
615-898-2652
cgroves@mtsu.edu
Heather Lambert -Emerging Technologies Librarian
Digital Studio Manager
James E. Walker Library, MTSU
615-494-7784
hlambert@mtsu.edu
twitter: heatherneptune