Designing Digital Experiences for Library Websites
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Designing Digital Experiences for Library Websites Presentation Transcript

  • 1. Designing Digital Experiences for Library Websites Bobbi Newman mlibrarianus David Lee King cindiann John Blyberg cindiann Toby Greenwalt jestaub
  • 2. What is Experience Design?
  • 3. interaction functionality Engagement touchpoints UX usability Experience Design Attraction visual appeal marketing branding
  • 4. Why think about that?
  • 5. you have visitors. right now. What kind of experience are they having?
  • 6. 5 ways to jumpstart an Experience Design Makeover!
  • 7. write an 1 Experience Brief
  • 8. write an 1 Experience Brief
  • 9. write an 1 Experience Brief
  • 10. write an 1 Experience Brief
  • 11. take a Touch Point Journey 2
  • 12. ?
  • 13. Get a Library Card check my account
  • 14. 3 Conversation is experience
  • 15. 3 Conversation is experience
  • 16. 3 Conversation is experience
  • 17. 3 Conversation is experience
  • 18. answer the Why 4 questions
  • 19. focus on the customer 5
  • 20. This was too easy!! I need some help! Wow - those librarians rock! http://www.flickr.com/photos/29106784@N02/2719649603/
  • 21. Thank You! davidleeking.com