Designing Digital Experiences for Library Websites
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Designing Digital Experiences for Library Websites

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Designing Digital Experiences for Library Websites Designing Digital Experiences for Library Websites Presentation Transcript

  • Designing Digital Experiences for Library Websites Bobbi Newman mlibrarianus David Lee King cindiann John Blyberg cindiann Toby Greenwalt jestaub
  • What is Experience Design?
  • interaction functionality Engagement touchpoints UX usability Experience Design Attraction visual appeal marketing branding
  • Why think about that?
  • you have visitors. right now. What kind of experience are they having?
  • 5 ways to jumpstart an Experience Design Makeover!
  • write an 1 Experience Brief
  • write an 1 Experience Brief
  • write an 1 Experience Brief
  • write an 1 Experience Brief
  • take a Touch Point Journey 2
  • ?
  • Get a Library Card check my account
  • 3 Conversation is experience
  • 3 Conversation is experience
  • 3 Conversation is experience
  • 3 Conversation is experience
  • answer the Why 4 questions
  • focus on the customer 5
  • This was too easy!! I need some help! Wow - those librarians rock! http://www.flickr.com/photos/29106784@N02/2719649603/
  • Thank You! davidleeking.com