Designing
        Digital Experiences
                 for

                 Library Websites




  Bobbi Newman
mlibraria...
What is
Experience Design?
interaction
                                           functionality
Engagement
touchpoints
                              ...
Why think
about that?
you have
              visitors.

           right now.
What kind of experience
are they having?
5 ways
   to jumpstart an
Experience Design
        Makeover!
write an


           1
Experience Brief
write an


           1
Experience Brief
write an


           1
Experience Brief
write an


           1
Experience Brief
take a
Touch Point
Journey
           2
?
Get a Library Card
check my account
3
Conversation
is experience
3
Conversation
is experience
3
Conversation
is experience
3
Conversation
is experience
answer
the   Why
         4
      questions
focus
 on the
 customer
          5
This was too easy!!


                         I need some help!




                        Wow - those
                 ...
Thank You!

davidleeking.com
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
Designing Digital Experiences for Library Websites
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Designing Digital Experiences for Library Websites

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Designing Digital Experiences for Library Websites

  1. 1. Designing Digital Experiences for Library Websites Bobbi Newman mlibrarianus David Lee King cindiann John Blyberg cindiann Toby Greenwalt jestaub
  2. 2. What is Experience Design?
  3. 3. interaction functionality Engagement touchpoints UX usability Experience Design Attraction visual appeal marketing branding
  4. 4. Why think about that?
  5. 5. you have visitors. right now. What kind of experience are they having?
  6. 6. 5 ways to jumpstart an Experience Design Makeover!
  7. 7. write an 1 Experience Brief
  8. 8. write an 1 Experience Brief
  9. 9. write an 1 Experience Brief
  10. 10. write an 1 Experience Brief
  11. 11. take a Touch Point Journey 2
  12. 12. ?
  13. 13. Get a Library Card check my account
  14. 14. 3 Conversation is experience
  15. 15. 3 Conversation is experience
  16. 16. 3 Conversation is experience
  17. 17. 3 Conversation is experience
  18. 18. answer the Why 4 questions
  19. 19. focus on the customer 5
  20. 20. This was too easy!! I need some help! Wow - those librarians rock! http://www.flickr.com/photos/29106784@N02/2719649603/
  21. 21. Thank You! davidleeking.com
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