Building Stronger Communities - Hernandez

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Building Stronger Communities Without Losing Your Sanity

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  • AS PEOPLE SIT DOWN, ASK THEM FOR THEIR QUESTIONS.
  • Use the analogy of a party with no host [Peggy]
  • Start internally: foster your own leaders so that they can foster the community; it’s too big a task for you to do alone
  • Welcome members – create sense of trust, build relationships, treat people as individuals with value
  • Learn and adapt – listen to your community and build from what they ask for (not what you think they want)
  • Be ready for having your community grow legs and starting to having its own life in many places…
  • Offline outreach: Creating opportunities for people to collaborate in person and find each other, without context of the network/group creates interest in continued connections and reinforces role and value of group
  • Building Stronger Communities - Hernandez

    1. 1. Building Stronger Online Communities Without Losing Your Sanity
    2. 2. Speakers <ul><li>Why online community is part of our work. </li></ul><ul><li>Why community fits what we do. </li></ul>
    3. 3. Speakers <ul><li>Manny Hernandez </li></ul><ul><ul><li>Founder, TuDiabetes and EsTuDiabetes </li></ul></ul><ul><ul><li>Author, Ning For Dummies </li></ul></ul><ul><ul><li>@askmanny </li></ul></ul>
    4. 4. Speakers <ul><li>Peggy Duvette </li></ul><ul><ul><li>Exec. Director, WiserEarth </li></ul></ul><ul><ul><li>Advocates for building online community capacity in NP sector </li></ul></ul><ul><ul><li>@wiserearth </li></ul></ul>
    5. 5. Speakers <ul><li>Amy Sample Ward </li></ul><ul><ul><li>Global Community Development Manager, NetSquared .org </li></ul></ul><ul><ul><li>Blogger at AmySampleWard.org </li></ul></ul><ul><ul><li>@AmyRSWard </li></ul></ul><ul><ul><li>@NetSquared </li></ul></ul>
    6. 6. Speakers <ul><li>Christine Egger </li></ul><ul><ul><li>Co-Director, Social Actions </li></ul></ul><ul><ul><li>@SocialActions </li></ul></ul><ul><ul><li>@CDEgger </li></ul></ul>
    7. 7. Dashboard and Hashtag <ul><ul><li>Dashboard to share lessons &best practices: http://bit.ly/10ntcstrongbunch </li></ul></ul><ul><ul><li>Twitter hashtag: #10NTC , # strongbunch </li></ul></ul><ul><ul><li>Dashboard powered by THE EXTRAORDINARIES </li></ul></ul>
    8. 8. Audience: <ul><li>What are you here to learn? </li></ul>
    9. 9. Before you even get started! Can you devote enough capacity? If not, rethink! You need a Community Manager
    10. 10. There is no auto-pilot
    11. 11. There is no auto-pilot
    12. 12. There is no auto-pilot
    13. 13. There is no auto-pilot http://my.socialactions.com http://socialactions.com/changetheweb
    14. 14. There is no auto-pilot http://my.socialactions.com
    15. 15. There is no auto-pilot
    16. 16. There is no auto-pilot
    17. 17. There is no auto-pilot
    18. 18. There is no auto-pilot
    19. 19. There is no auto-pilot Change the Web Conversation Series
    20. 20. There is no auto-pilot
    21. 21. There is no auto-pilot
    22. 22. WiserEarth Editors Meet Up 2009 “ WiserEarth has played, and will continue to play, many roles in enabling change as our ever-evolving community connects and collaborates.” “ WiserEarth gives us the power to work collectively & avoid reinventing the wheel. I hope to increase interconnections among good people.” Know your community
    23. 23. WiserEarth Editors Meet Up 2009 Don’t under estimate the importance of face to face Engage Reward your power user Listen Empower your community
    24. 24. There is no auto-pilot <ul><li>Develop and enforce Guidelines </li></ul>http://www.flickr.com/photos/furnari/3484546075/
    25. 25. Growing your community <ul><li>Your community has long legs! </li></ul><ul><ul><li>TuDiabetes (on Ning) </li></ul></ul><ul><ul><li>Twitter: @tudiabetes </li></ul></ul><ul><ul><li>Facebook Page </li></ul></ul><ul><ul><li>RSS Syndication has no limit... </li></ul></ul>http://www.flickr.com/photos/ak4suna/4099079932/
    26. 26. Ask for help Leverage word of mouth
    27. 27. Growing your community Integrating pushing out and cultivating inward
    28. 28. Growing your community
    29. 29. Lessons learned <ul><li>Know your community's ecology and who to give attention to. </li></ul><ul><li>Set up modest goals at first for your community building </li></ul><ul><li>Participation online is different: reward your power users </li></ul><ul><li>Listen to your community </li></ul>
    30. 30. Audience: <ul><li>Challenges you have faced building your community? </li></ul>
    31. 31. Remember! <ul><li>Dashboard: http://bit.ly/10ntcstrongbunch </li></ul><ul><li>Twitter hashtag: #10NTC , #strongbunch </li></ul><ul><li>Follow us: </li></ul><ul><ul><li>@askmanny </li></ul></ul><ul><ul><li>@wiserearth </li></ul></ul><ul><ul><li>@AmyRSWard </li></ul></ul><ul><ul><li>@CDEgger </li></ul></ul>
    32. 32. Evaluation Code: 121 How Was this Session? Call In Text Online Call 404.939.4909 Enter Code 121 Text 121 to 69866 Visit nten.org/ntc-eval Enter Code 121 Session feedback powered by: Tell Us and You Could Win a Free 2011 NTC Registration!
    33. 33. Thank you!

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