Building Stronger Communities - Hernandez
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Building Stronger Communities - Hernandez



Building Stronger Communities Without Losing Your Sanity

Building Stronger Communities Without Losing Your Sanity



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  • Use the analogy of a party with no host [Peggy]
  • Start internally: foster your own leaders so that they can foster the community; it’s too big a task for you to do alone
  • Welcome members – create sense of trust, build relationships, treat people as individuals with value
  • Learn and adapt – listen to your community and build from what they ask for (not what you think they want)
  • Be ready for having your community grow legs and starting to having its own life in many places…
  • Offline outreach: Creating opportunities for people to collaborate in person and find each other, without context of the network/group creates interest in continued connections and reinforces role and value of group

Building Stronger Communities - Hernandez Building Stronger Communities - Hernandez Presentation Transcript

  • Building Stronger Online Communities Without Losing Your Sanity
  • Speakers
    • Why online community is part of our work.
    • Why community fits what we do.
  • Speakers
    • Manny Hernandez
      • Founder, TuDiabetes and EsTuDiabetes
      • Author, Ning For Dummies
      • @askmanny
  • Speakers
    • Peggy Duvette
      • Exec. Director, WiserEarth
      • Advocates for building online community capacity in NP sector
      • @wiserearth
  • Speakers
    • Amy Sample Ward
      • Global Community Development Manager, NetSquared .org
      • Blogger at
      • @AmyRSWard
      • @NetSquared
  • Speakers
    • Christine Egger
      • Co-Director, Social Actions
      • @SocialActions
      • @CDEgger
  • Dashboard and Hashtag
      • Dashboard to share lessons &best practices:
      • Twitter hashtag: #10NTC , # strongbunch
      • Dashboard powered by THE EXTRAORDINARIES
  • Audience:
    • What are you here to learn?
  • Before you even get started! Can you devote enough capacity? If not, rethink! You need a Community Manager
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot
  • There is no auto-pilot Change the Web Conversation Series
  • There is no auto-pilot
  • There is no auto-pilot
  • WiserEarth Editors Meet Up 2009 “ WiserEarth has played, and will continue to play, many roles in enabling change as our ever-evolving community connects and collaborates.” “ WiserEarth gives us the power to work collectively & avoid reinventing the wheel. I hope to increase interconnections among good people.” Know your community
  • WiserEarth Editors Meet Up 2009 Don’t under estimate the importance of face to face Engage Reward your power user Listen Empower your community
  • There is no auto-pilot
    • Develop and enforce Guidelines
  • Growing your community
    • Your community has long legs!
      • TuDiabetes (on Ning)
      • Twitter: @tudiabetes
      • Facebook Page
      • RSS Syndication has no limit...
  • Ask for help Leverage word of mouth
  • Growing your community Integrating pushing out and cultivating inward
  • Growing your community
  • Lessons learned
    • Know your community's ecology and who to give attention to.
    • Set up modest goals at first for your community building
    • Participation online is different: reward your power users
    • Listen to your community
  • Audience:
    • Challenges you have faced building your community?
  • Remember!
    • Dashboard:
    • Twitter hashtag: #10NTC , #strongbunch
    • Follow us:
      • @askmanny
      • @wiserearth
      • @AmyRSWard
      • @CDEgger
  • Evaluation Code: 121 How Was this Session? Call In Text Online Call 404.939.4909 Enter Code 121 Text 121 to 69866 Visit Enter Code 121 Session feedback powered by: Tell Us and You Could Win a Free 2011 NTC Registration!
  • Thank you!