UXCON16 / From User Experience to Human Experience (with the help of AI) / Hugo Pinto

6. User centric frameworks – how do you extend the reach of your business to all the relevant touch points and design experiences beyond the ones you control/own? © 2016 International Business Machines Corporation Maintaining the trust

9. Set of capabilities that transform human traits in to computational capabilities Relationship Extraction Questions &  Answers Language Detection Personality Insights Keyword Extraction Image Link Extraction Feed Detection Visual Recognition Concept Expansion Concept Insights Dialog Sentiment Analysis Text to Speech Tradeoff Analytics Natural Language Classifier Author Extraction Speech to Text Retrieve & Rank Watson News Language Translation Entity Extraction Tone Analyzer Concept Tagging Taxonomy Text Extraction Message  Resonance Image Tagging Face Detection Answer Generation Usage Insights Fusion Q&A Video Augmentation Decision Optimization Knowledge Graph Risk Stratification Policy Identification Emotion Analysis Decision Support Criteria Classification Knowledge Canvas Easy Adaptation Knowledge Studio Service Statistical Dialog Q&A Qualification Factoid Pipeline Case Evaluation © 2016 International Business Machines Corporation IBM is creating a new partnership between people and computers that enhances, scales and accelerates  human expertise

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19. experience the future today Team Cats & Dogs star in: we hacked an inhaler and created WAZE for asthma

20. ASTHMA is a global addressable market is the size of Europe 250Msick 500K deaths 2013 THE CAUSE

21. 1. Personalized weather, pollen and pollution forecast 2. Use of a connected inhaler that generates time stamp, location, dosage administered 3. Associate weather channel data for that geo-location 4. Learn from the usage of the device and monitor through an app 5. Produce recommendations about how to prevent attacks advising on preventive administration of dosage IBM Design Thinking

23. BOARD + BLUETOOTH + CLICK BUTTON + INHALER + BLU TAC = CONNECTED INHALER the hack

25. The Life of an asthmatic managing external and personal conditions to live with this chronic disease weather health food pollution pollen exercise medication © 2016 International Business Machines Corporation

26. And then there’s an app (no time for chat bot) POLEN WEATHER POLLUTION LAST DOSE GENERATED BY THE CONNECTED INHALER NBP (NEXT BEST PUFF) PERSONAL SETTINGS FOR ALL YOUR SPECIFIC INFORMATION

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32. Real estate

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38. We have entered a new era of augmented intelligence, in which technology is removing the physical barriers of human expectations

39. HEALTHY SYMPTOMS SICKNESSDOCTOR TREATMENT RECOVERY GOVERNMENT DIGITAL INSURANCE PHARMA Habits Weather Epidemics STARTUPS / VC STARTUPS / VC STARTUPS / VC INFLUENCE SELF- MEDICATION EARLY TREATMENT STAYING HEALTHY © 2016 International Business Machines Corporation

UXCON16 / From User Experience to Human Experience (with the help of AI) / Hugo Pinto

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