Second presentation in a series of presentations about the essential skills which a public servant must learn for an efficient and effective service delivery
2. ๏ฝ Introduction
๏ฝ What is leadership
๏ฝ Role of leadership
๏ฝ Features of leadership
๏ฝ What is management
๏ฝ Old distinction
๏ฝ Essential ingredients of leadership
๏ฝ Conclusion
3. ๏ฝ As a public servant, there is no distinction between a leader and
a manager. Both are needed at all the three broad levels of any
organization- strategic, operational and tactical.
๏ฝ Nature of assignment would determine which aspect should be
given more emphasis-leadership or management
๏ฝ Similarly it has nothing to do with grades, scales or position;
anyone who performs leadership role and functions is a leader
๏ฝ Not a trait to be inherited rather a skill which can be
learnt, improved and refined
๏ฝ What should you do to prove your leadership and management
skills ? This presentation answers this question
4. ๏ฝ A leader is a person who influences a group
of people towards the achievement of a goal
๏ฝ 3P's - Person, People and Purpose.
๏ฝ Person-leads by example
๏ฝ People-he must have followers
๏ฝ Purpose-personal vision, where to go
5. ๏ฝ Knowledge of challenges
๏ฝ Formulating a vision
๏ฝ Chartering the roadmap
๏ฝ Marshalling the resources
๏ฝ Leading by example- knowledge, skills and
character
๏ฝ Motivating the followers-
6. ๏ฝ It is a science (there are rules to learn) as well as art
(needs practice for perfection)
๏ฝ Holding formal office not necessary but gives formal
legitimacy and helps in leadership role
๏ฝ Comes in different shades of grey-
charismatic, professional, situational
๏ฝ Mostly perceptions in the minds of followers-no
more leader if people reject you for any reason
๏ฝ More like a romance; will wither away if not
reinforced by continued efforts to be a leader
7. ๏ฝ Management is an organizational process that
includes planning, organizing, leading and
controlling
๏ฝ Leadership is thus a function in the management
process while management is an attribute of
leadership
๏ฝ Being two sides of a coin, both are needed at all
the three broad levels of any organization-
strategic, operational and tactical
8. Management is doing things right; leadership
is doing the right things. Peter F. Drucker
๏ฝ Leadership has more to do with personality
while management is more about
environment
๏ฝ Leadership is more art than science while
management is obverse of that equation
9. ๏ฝ Leadership provides vision, direction while
management is to collect and control
resources to achieve the task given
๏ฝ Leadership is effectiveness first, efficiency
secondary while it is reverse in management
๏ฝ Leadership is leap of faith; management is
taking calculated risks
10. ๏ฝ Leading by example-professional competency
๏ฝ Providing congenial environment to juniors
๏ฝ Selecting the right person for right job
๏ฝ Setting challenging but attainable goals
๏ฝ Effective job description,
๏ฝ Appropriate delegation
๏ฝ Incentives and rewards system
๏ฝ Periodic monitoring and evaluation
๏ฝ Continuous capacity building of subordinates
11. ๏ฝ Legal/regulatory framework
๏ฝ Facts and figures
๏ฝ Strengths and weaknesses
๏ฝ Opportunities and threats
๏ฝ Challenges and responses
๏ฝ Vision and mission
12. ๏ฝ Appropriate office space
๏ฝ Adequate staff support
๏ฝ Equipment and machinery
๏ฝ Financial independence and wherewithal
๏ฝ Emotional support
13. ๏ฝ Eternal wisdom-do not fit a square peg in a round
hole
๏ฝ Beside being morally and legally wrong, it is
economically counter productive
๏ฝ Adversely affects the morale of the other employees
๏ฝ Hinders the achievement of organizational goals
๏ฝ Badly reflects upon your leadership qualities
14. ๏ฝ Set challenging but attainable goals for the
employees
๏ฝ They should be measurable and relevant to their
respective sphere of duty
๏ฝ Communicated to them in clear terms with
reasonable time frame
๏ฝ Do not leave them in the lurch. Guide them
๏ฝ Reward the achievers publicly, counsel the laggards
privately
15. ๏ฝ Nothing is more frustrating than ambiguous
job description
๏ฝ Every employee must know what he or she is
supposed to do-in writing and verbally
๏ฝ Carrying job analysis and job description of
every post periodically establishes you as a
leader
16. ๏ฝ Conceive-what duties everyone is performing
๏ฝ Choose-what to weed out, what to retain and
what to delegate to whom
๏ฝ Capacity-is he fit to shoulder the responsibility
๏ฝ Clarity-clear instructions about job, timeframe
๏ฝ Communications-constant liaison
๏ฝ Confidence-repose confidence, build confidence
๏ฝ Constant monitoring-everyone needs it
๏ฝ Cooperation-help them when they need you
17. ๏ฝ Even charitable organizations need to reward
their star performers
๏ฝ Not necessarily the monetary benefits; paid
holidays, training opportunities etc
๏ฝ Public appreciation does wonders
๏ฝ But counsel/warn in private
18. ๏ฝ Best legacy of a leader is leaving behind an
efficiently functioning organization, not deluge
๏ฝ Best way to do so is capacity building of your
employees and effective delegation
๏ฝ Ideal course is to show and tell them how to do
things by your personal competency
๏ฝ Combination โin-house and external training
courses
19. ๏ฝ Everyone needs to be led and monitored
๏ฝ Midterm correction is only possible through
monitoring
๏ฝ Awarding and punishing is also possible only
through evaluation of their performance
๏ฝ Never be afraid or ashamed of carrying out
periodic inspection of subordinates
20. Ten good soldiers ,wisely led will beat a
hundred without a head
Euripides
Editor's Notes
Formulating a visionโ personal salvation, political independence, economic empowerment, social revolution, military victory
Art as well as science, can be polished/groomedHolding formal office not necessary but adds legitimacy and facilitates obedienceComes in different shades of greyMore to do with perceptions in the minds of followers about magical powers of leaderMore like a romance-withers away with passage of time if not reinforced by other means
Management is an organizational process that includes Planning: Predetermining a course of action Organizing: Placing people into a structure to accomplish objectivesLeading: Influencing people to take effective action in the implementation of the planControlling: Assuring that performance conforms to planLeadership is a function in the management process while management is an attribute of leadership
"Leadership can't be claimed like luggage at the airport. Leadership can't be inherited, even though you may inherit a leadership position. And leadership can't be given as a gift - even if you've been blessed with an abundance of leadership skills to share with someone else. Leadership must be EARNED by mastering a defined set of skills and by working with others to achieve common goals." ~ David Cottrell
Best and purest form of leadership is example; that โcome onโ is a much better command than โgo onโ โQueen Elizabeth