Essential Skills And Attitude Of A Manager


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A manager deals with different people in an organization and gets the desired results within the given time. The core skills a manager should possess are work delegation, team management, time management and planning. But, to be successful, she/he needs to inculcate the right attitude and skills. Here is presentation that highlights on managerial skills that a person should develop to fulfill his duties effectively and efficiently.

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Essential Skills And Attitude Of A Manager

  1. 1. Essential Skills And Attitude Of A Manager
  2. 2. Who is a Manager? A manager is a member of an organization who works by coordinating with his subordinates in order to achieve organizational goals.
  3. 3. Manager is classified into three levels.
  4. 4. What does a Manager do?
  5. 5. Responsible to make efficient use of resources.
  6. 6. Can work with people.
  7. 7. Decision-making and problem solving.
  8. 8. Strategic planning and goal setting for the organization.
  9. 9. Builds and maintains relationship with customers .
  10. 10. What attitude should a manager own?
  11. 11. <ul><li>An Attitude of gratitude </li></ul><ul><li>Strong ambition </li></ul><ul><li>Great Potential </li></ul><ul><li>Never give up </li></ul>
  12. 12. The attitude of team is the reflection of manager’s attitude.
  13. 14. Be informed - A well-informed manager can easily and effectively attract and inspire his team members.
  14. 15. Be strategically sound - A strategically sound manager anticipates things before they happen and is prepared to face any new situation.
  15. 16. Be entrepreneurial – Develop an entrepreneurial attitude to explore innovative ideas and take the business processes forward.
  16. 17. Welcome change – Cultivate openness to create a healthy and positive work environment.
  17. 18. Be self confident, optimistic and competitive.
  18. 19. Take Decisions – Carefully weigh all resources and available information and take decisions without any bias.
  19. 20. Be inclusive - Never blame subordinates for team’s mistakes.
  20. 21. Fine-tune Communication Skills.
  21. 22. Work on relationship-building abilities with customers.
  22. 23. Be a good listener - Listening skills help strengthen relationships and resolve conflicts.
  23. 24. Enhance project management know-how – Focus on team, task and individual needs.
  24. 25. Learn how to manage the team.
  25. 26. Become problem solvers – This helps run a business more effectively.
  26. 27. Have good motivational and leadership skills .
  27. 28. Multitasking – This can be achieved by effective time management and proper planning.
  28. 29. Be creative and develop new ideas to take business to great heights.
  29. 30. Be an effective influencer for more interactions with employees and customers
  30. 31. Be aware of tools and techniques like conceptual and competency skills to resolve conflicts.
  31. 32. Managers should know HRD systems like: <ul><li>Competency approaches to training </li></ul><ul><li>Organizational and individual learning principles </li></ul><ul><li>Competence evaluation and assessment tools </li></ul><ul><li>New trends in training, learning methods, labor market </li></ul><ul><li>and companies’ evolution </li></ul><ul><li>Networking learning opportunities </li></ul><ul><li>Self-diagnosis and Self assessment </li></ul>
  32. 33. Quality Audit skills ensure the overall standard quality with productive business outcomes.
  33. 34. “ Behaving like a manager means having command of the whole range of management skills and applying them as they become appropriate ”. -Herbert Simon
  34. 35. To read more such articles, please visit
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